Hike Footwear (hike-footwear.com) has a 3.1 out of 5 rating on OK.one, based on 207 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 37% give 1 star; The business has replied to 80% of negative reviews. Last updated 2026-08-10.
At first the shoes felt comfortable. The elastic shoe strings can be shorter so they don’t flop around.
After 2 weeks of occasional wear( I’m retired and disabled so not a lot of activity) the bottom of the left shoe started peeling back.
The shoes are very loose fitting for a medium foot.
I’m very disappointed in the quality of the soles. Definitely not worth the >$70 I paid.
Reply from Hike Footwear2026-08-07
We are genuinely sorry to hear about your experience with the shoes, especially considering they were only worn occasionally. We understand how disappointing it can be when you expect lasting comfort and quality, only to have the shoes fall short of those expectations.
We regret that the soles did not provide the durability and performance you expected. Your concerns are important to us, and we truly appreciate you taking the time to share your experience. Feedback like yours helps us identify where improvements are needed as we continue working to provide better quality and a more positive experience for our customers.
Thank you for bringing this to our attention.
Hike Footwear
Customer Service
Very comfortable . Went on easily, even though I have a wide foot. Wore almost the whole day when they first arrived and I was pleasantly surprised at how good they felt. Even a little less pain in my knees.
Reply from Hike Footwear2026-08-07
We’re so pleased that your new footwear felt comfortable right out of the box, even with a wider foot! It’s wonderful to know that you were able to wear them for most of the day and noticed such a positive difference in your overall comfort.
Thank you so much for taking the time to share your experience with us. Your feedback means a lot to our team, and we’re grateful to be part of your journey toward more comfortable steps.
Hike Footwear
Customer Service
Disappointed. I needed to return a pair of shoes for…
I needed to return a pair of shoes for a different color. Apparently they don’t do that. Disappointed.
Reply from Hike Footwear2026-08-07
We are truly and sincerely sorry for the disappointment regarding your color exchange request. We completely understand how important it is to receive a pair in the color you were hoping for, and we regret that we were unable to accommodate your request this time.
We appreciate you taking the time to share your feedback. Your comments are valuable and will be carefully considered as we continue reviewing our policies and looking for ways to improve the overall customer experience.
Thank you for your understanding and for giving us the opportunity to do better.
Hike Footwear
Customer Service
I feel more confident (that i am not going to fall) walking in these sneakers than i do in my other sneakers.
Reply from Hike Footwear2026-08-07
We're delighted that your Hike sneakers are helping you feel more confident and stable with every step! Knowing that our footwear is making such a positive difference in your daily experience truly means so much to our entire team.
Thank you for taking the time to share your wonderful feedback with us. We sincerely appreciate your support and are grateful to be part of your journey toward more comfortable and confident steps.
Hike Footwear
Customer Service
S
Shirley G · 3 reviews · Experienced 2026-08-06 ·
★★★★★
Love the shoes
Love the shoes, but I inadvertently ordered the wrong size on my first pair. Not sure this has been resolved because I emailed a request to exchange for a larger size. Then I sent a second email for a second order because I ordered the wrong style in the navy blue color. In the process of resolving this issue.
Reply from Hike Footwear2026-08-07
Thank you for taking the time to share your review. We’re so glad that you love the shoes! At the same time, we sincerely apologize for the sizing and style mix-ups you experienced. We understand how frustrating it can be when an order doesn’t arrive as expected and resolving these issues takes extra time and effort.
We truly appreciate your patience and understanding as we work to make things right. Your feedback is important to us and helps us continue improving our processes and customer experience.
Hike Footwear
Customer Service
I love these shoes. I got the HF Stride shoes in February. The fit is great, they stretch around my bunions and help with balance and stability. It’s August and I noted the sole was coming off of the heel of one of the shoes. I wrote to customer service and was told there was a 30 day limit on returns or exchanges and there was no provision for faulty construction. This company advertises providing footwear for lots of foot problems to provide stability and less pain. After 6 months wear, the sole is coming off and I have a tripping hazard on my hands and no help from the company. Unless you count a 10% discount on another purchase as help. The design is great, they have a big quality control problem. Unless they fix that $70 shoes that are poor quality will be a problem.
A
Arlene Rego · 1 review · Experienced 2026-07-20 ·
★★★★★
Not what I ordered mis represented picture
When I ordered the picture looked like the shoe was self tied when it arrived It was a shoe that needed to be tied I would not have ordered it if the photo had shown it correctly
Reply from Hike Footwear2026-08-07
We’re sorry that the shoes you received did not match your expectations based on the product images. We completely understand how disappointing and frustrating it can be when an item looks different from what you expected when ordering online.
We appreciate you sharing your feedback with us. Your comments are valuable, and we will review our product photography and presentation to help provide a clearer and more accurate experience for our customers.
Hike Footwear
Customer Service
M
Margaret P Blackmer · 3 reviews · Experienced 2026-08-06 ·
★★★★★
I have been enjoying the new shoes….👍
Reply from Hike Footwear2026-08-07
Thank you so much for taking the time to share such wonderful feedback with us. Hearing that you are enjoying your new shoes and that they are providing the comfort you were hoping for means absolutely everything to our entire team!
Delivering the comfort you deserve with every single step is exactly what we work so hard for every single day and knowing that we achieved that for you is truly the greatest reward we could ever ask for.
Thank you so much for your amazing support and for being such a valued and cherished part of the Hike family. Here is to many more comfortable and happy steps ahead!
Hike Footwear
Customer Service
C
Christy Bell · 1 review · Experienced 2026-08-04 ·
★★★★★
I really like the shoes
I really like the shoes, they're beautiful, comfortable but my toe reaches the end of the shoe which makes it a little tight. I purchased the the 9-9.5 size but should have ordered the size 10.
Reply from Hike Footwear2026-08-07
It’s wonderful to hear that you find the shoes beautiful and comfortable! We truly appreciate you sharing your experience and understand how important the right fit is for everyday comfort.
Thank you for letting us know that your toe reaches the end of the shoe and for sharing your suggestion about sizing up. Feedback like yours is incredibly valuable and helps us improve our sizing guidance for future customers. We’re grateful for your thoughtful review and support!
Hike Footwear
Customer Service
K
Kelly Haznaw · 2 reviews · Experienced 2026-08-03 ·
★★★★★
Ankle pain
I’m having serious ankle pain and decided to try these shoes at work. The first day I noticed much less pain and discomfort while walking up the stairs, by the end of the week I was having less discomfort overall
Reply from Hike Footwear2026-08-07
We’re so happy to hear that our shoes have made such a positive difference in your comfort and helped ease your ankle discomfort! It’s wonderful to know that you noticed an improvement so quickly and that you’re enjoying a better overall experience.
Thank you so much for taking the time to share your story with us. Your feedback means a lot to our team, and we’re grateful to be part of your journey to more comfortable steps.
Hike Footwear
Customer Service
Product was just as advised , both my mum and I found the shoes a good fit and would buy again from this company
J
Jane Simonson · 1 review · Experienced 2026-02-11 ·
★★★★★
They didn’t send the product
They didn’t send the product! They kept my money though!!!
C
CGoonen · 4 reviews · Experienced 2026-08-04 ·
★★★★★
I can't believe the difference!
I can't believe the difference!
I've worn what I thought were comfortable and supportive tennis shoes for years, but the first time I wore my Hike Footwear shoes, I noticed the difference. I was beginning to think my balance was suffering because of my age. I was constantly stubbing my toes as I walked, causing me to stumble. Now, I know it was because those old shoes were pitching me forward! I haven't stumbled once since I started wearing my Hike Footwear shoes! I'm SO happy I got them!
Reply from Hike Footwear2026-08-06
Thank you so much for sharing your incredible experience! We're absolutely delighted to hear that your Hike shoes have exceeded your expectations and made such a positive difference in your everyday walking.
Knowing that you feel more confident and comfortable with every step is truly rewarding for our team. It's wonderful to hear that you're no longer experiencing the stumbling you once did and that you've found a pair of shoes you genuinely enjoy wearing.
Thank you for your trust, your thoughtful review, and for choosing Hike Footwear. Your support means the world to us.
Hike Footwear
Customer Service
M
May Ann · 2 reviews · Experienced 2026-08-05 ·
★★★★★
The shoes are comfortable to wear every…
The shoes are comfortable to wear every day. The shoes run smaller than I’m used to. Size W 8 usually run roomier for me in most brands.
Reply from Hike Footwear2026-08-07
Thank you for taking the time to share your feedback with us. We're happy to hear that your Hike shoes are comfortable for everyday wear. At the same time, we sincerely apologize that the sizing was not what you expected, especially since you were hoping for a roomier fit in your usual W8.
We truly appreciate you bringing this to our attention. Your feedback is incredibly valuable and helps us continue improving our sizing guidance and overall customer experience.
Hike Footwear
Customer Service
I received them sooner than expected and they immediately felt better than any shoe I have ever owned.
Reply from Hike Footwear2026-08-06
Thank you so much for sharing your experience! We're thrilled to hear that your Hike shoes arrived sooner than expected and made such a great first impression.
Knowing that they felt more comfortable than any other shoes you've owned truly means the world to us. We sincerely appreciate your support and are delighted to have you as part of the Hike community.
Hike Footwear
Customer Service
P
Paul Stehlik · 2 reviews · Experienced 2026-08-05 ·
★★★★★
Like wearing no shoes
I bought two pairs of your shoes. I've only worn one pair so far, and they are pretty comfortable. Almost like I'm not wearing any shoes. Very light weight
Reply from Hike Footwear2026-08-07
We’re so happy to hear that your first pair of our shoes has provided you with such comfort and a lightweight feel! It’s wonderful to know that they feel so natural and easy to wear, almost like you’re not wearing shoes at all.
Thank you so much for taking the time to share your positive experience with us. Your feedback means a lot to our team, and we’re grateful to be part of your journey more comfortable steps.
Hike Footwear
Customer Service
A
Annie M. · 4 reviews · Experienced 2026-08-05 ·
★★★★★
I want a refund and to return these…
I want a refund and to return these I’ll-fitted shoes. However, you do not offer a FULL refund! Who does that!!!?? You must know many folks will request a refund!! Not right!!
-Annie Meyers 🙋🏽♀️
Reply from Hike Footwear2026-08-07
We apologize for any inconvenience and frustration you may have experienced. Our customer service team has carefully reviewed your concern, and we are committed to providing the support you need.
Please check your inbox for our response, and feel free to share any additional details that may help us better understand your situation and assist you more effectively.
We truly appreciate your patience and understanding, and we look forward to helping resolve this matter as quickly as possible.
Hike Footwear
Customer Service
I received the 2 pairs of shoes I had ordered. I wear a size 12, so ordered a 13. My toes bump up against the end of the toe box.
I have emailed the info email address 3 times now, starting with the day they were delivered, asking how I can exchange for a larger size, and no one has responded to me.
Reply from Hike Footwear2026-08-07
We apologize for the sizing issue with your recent order and the frustration you’ve experienced due to the lack of response to your emails. We completely understand how disappointing it must be to receive shoes that do not fit as expected and then have to reach out multiple times without receiving the support you needed.
We truly regret the inconvenience, stress, and disappointment this has caused. This is not the level of service we want our customers to experience, and we are sincerely sorry that we fell short in providing the timely assistance and communication you deserved.
Hike Footwear
Customer Service
L
Leonard Short · 1 review · Experienced 2026-07-23 ·
★★★★★
Finally the shoes that deliver the result they advertise!!
The shoes are very comfortable and unlike any other shoe I have owned!
My wife is 74 and I am 71 we order oor shoes the same day. My wife wanted them to help with her balance issues and she is very happy with the results! I have bone on bone in both knees and will have a total replacement in Nov. The shoe have helped tremendously with my pain when walking and I prefer them as my house slippers. I have spent $150 to $200+ on all types of ortho and cushioned shoes and I did not get the pain relief I was paying for!
We love the result we get with our HIKE shoes and will not purchase any other brand!
Reply from Hike Footwear2026-08-06
Thank you so much for taking the time to share your wonderful experience! We're absolutely delighted to hear that both you and your wife are enjoying your Hike shoes and that they've become such an important part of your daily lives.
Knowing that your wife is happy with her shoes and that you've found the comfort you've been looking for after trying so many other options truly means a great deal to us. Hearing that your Hike shoes have become your go-to footwear is one of the greatest compliments we could receive.
Thank you for your trust, your kind words, and for choosing Hike Footwear. We're honored to have both of you as valued members of the Hike community.
Hike Footwear
Customer Service
