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Garnette, we're so glad you felt heard throughout the process. Knowing the movers paid attention to what mattered to you is exactly the experience we hope to provide.

We appreciate your shout-out, Laura! We're thrilled to hear that Kendrick and Barry did an outstanding job and were able to help you save money by efficiently loading into one container. Thank you for using HireAHelper!

Hi Joanne, thank you for your review. We're glad to hear the crew was fantastic, but we are so sorry to hear about your desk! We just sent an email to you with step-by-step instructions on how to file a claim. If you have any questions or need assistance, our team is available at (800) 995-5003 or [email protected].

Angie, we're happy the movers earned your praise for their professionalism and efficiency. At the same time, we appreciate you highlighting the importance of timely updates when plans are affected by circumstances outside everyone's control.

Jilly, thank you so much for sharing this with us. We truly appreciate you taking the time to let us know. Since this is the first we’re hearing of any concerns, we’d really like the chance to learn more and see how we can help. You’re welcome to reach out to us at (800) 995‑5003 or [email protected]. If you’d like to start a claim for damages, you can do that by logging in to your customer account here: https://www.porchmovinggroup.com/customer/login/

Thanks for sharing your experience, Chad. We love hearing that the movers looked for smart, efficient ways to handle your furniture instead of simply rushing through the job.

SG, thank you for such a thoughtful review. We're glad HireAHelper made it easy to find help on short notice and that the movers gave you complete confidence from the moment they arrived. We appreciate the recommendation.

Thank you for sharing your experience with us, Helen. We truly value your feedback and would appreciate the opportunity to learn more. Please feel free to contact us at (800) 995-5003 or by email at [email protected]. If you’d like to start a damage claim, you can log in to your customer account here: https://www.porchmovinggroup.com/customer/login/

Thank you for sharing your feedback, Joe. We’d appreciate the opportunity to learn more about the undisclosed fees you are reporting, as the amount charged was exactly what you booked for. The only fee applied was the Move Protection fee, which covers our administrative services, use of our online platform and the services we provide throughout the claim process. If you believe you were charged anything additional, please feel free to contact us at (800) 995‑5003 or [email protected] so we can review this with you. If you’d like to start a damage claim, you can log in to your customer account here: https://www.porchmovinggroup.com/customer/login/.

We’re glad to hear the movers arrived on time and worked efficiently, though we’re very sorry to learn that several of your items were scratched upon unpacking. If you’d like to start a damage claim, you can log in to your customer account here: https://www.porchmovinggroup.com/customer/login/ Once submitted, the claims team will review the details and follow up with you via email.

Hi Joanna, Thank you for sharing your experience! We're always sorry when a service provider doesn't come through, but we are so glad our support team was able to jump into action, find a replacement crew, and cover the difference to get your move back on track despite those unexpected bumps. We truly appreciate your patience and trust in HireAHelper!

Vinay, we're glad the movers kept you informed, arrived as expected, and completed the job exactly the way you wanted. We appreciate your feedback about scheduling and pricing, and we're grateful you'll consider HireAHelper again.

You're very welcome, Greg. We're thrilled the movers were able to make every inch of your POD count. Thank you for trusting HireAHelper, and we appreciate your recommendation.