His Workmanship

Here was Logan's text response about Sheila's job, "I believe that this was the job that I worked with Trevor last Friday. I have recently acquired a cordless trimmer which runs off of a 1.5 AH 20v battery. I showed up to the job with the battery fully charged and the charge lasted as long as it would be expected to last on a full charge. The customer was asked what her priorities were in regard to the work she would like to have us complete and I believe that I recall her telling us something along the lines of that our priority should be trimming the taller and larger stuff since the stuff that was closer to the ground (the overgrown grass and stuff at the fence line) could be taken care of by someone else if need be. I believe that we got to all of the areas that were labeled a priority but due to this job only being booked for three hours and there being more than three hours worth of work, some areas may not have been gotten to. I’m not sure how I would classify what we were trimming but I’m not sure I would describe them as weeds because they were more like saplings and small rooted trees that were growing through the holes in a metal fence. If I recall correctly, it would not have been possible for us to remove some of them due to the root being located on the other side of the customers fence as well as it wouldn’t have been possible to cut the root off to the ground because it was growing from the other side of the customers fence. Also I don’t believe that I recall the customer explicitly stating that she would like the roots of these things to be removed as opposed to trimmed, which trimming them took time due to the fact that they were growing through and spiraling in between the holes on the metal fence. We were hand carrying the debris because much of it was medium sized limbs that were a result of trimming and we were not sure if we could place them all on the tarp and drag it through the small opened fence gate areas and across the concrete without the bottom getting destroyed or the tarp even fitting through the opening of the gate in the first place after it had been filled with debris. The customer was outside with us while we were cleaning up and didn’t mention any complaints in regard to the way we had done the job other than that she had hoped that we had more professional equipment. I am guessing that this was in response to the fact that we did not have something like a pole hedge trimmer and instead had to use my smaller hedge trimmer, clippers and loppers. I believe that this customer may have had expectations that we could not fulfill within three hours given the fact that me and Trevor do not own the professional equipment that she was expecting which means that this project would take us longer with the tools that we do have in order to meet her expectations. I’m sorry that you received these comments and I will use this feedback to continue to improve." Here was Trevor's text response about Sheila's job, "Yes she told us all of this. Pretty rough considering it was smoky and 100 degrees. She was lecturing us for like 30 minutes after the job."