The app itself is wonderful
The app itself is wonderful. It is better that I thought it would be. The customer service is the best. They are extremely professional. I give them the highest rating possible!
关于 HIX.AI
数据更新- 网站
- hix.ai
- 分类
- 电子与科技
- 所在地
- 新加坡
- 状态
- 待认证
- 近 12 个月
- 36 条评价
- 差评回复率
- 71%（53/75 条）
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商家自述
HIX AI is your ultimate AI Agent Workspace, built to turn ideas into finished work. Its specialized AI agents can conduct deep research, generate structured reports, create polished documents and professional presentations, and produce high-quality images and videos through intelligent workflows. Rather than simply responding to prompts, HIX AI understands your goals, plans multi-step tasks, and coordinates the work required to complete complex projects more efficiently. From business analysis and marketing content to visual assets and multimedia projects, HIX AI brings your entire workflow into one seamless workspace—helping you move from a simple prompt to ready-to-use results.
以上内容由商家自行提供，未经平台核实。HIX.AI靠谱吗？
HIX.AI（hix.ai）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 168 条用户评价，属于电子与科技分类，口碑一般。评价两极分化：53% 给出 4 星及以上，同时 40% 打了 1 星；商家回复了 71% 的差评；近 12 个月新增 36 条。数据最后更新于 2026-10-24。
用户怎么说
I am very satisfied with the the support team
I am very satisfied with the after-sales service provided by the support team. Their responsiveness and assistance have been extremely helpful throughout my experience. I sincerely thank them for their support and guidance.
Nice combination of tools
Nice combination of tools, all in one suite. Deepseek is not the fastest, but my favoriy, because you can read along in it's contemplation/decision making and adjust accordingly.
HIX.AI 回复2025-08-25
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
Nowadays, there has a plenty of AI supported services. According to my experienced, I would recommend HIX.AI regarding about how they value their customers.
I had initially subscribed to the Unlimited plan ($29.99 USD) on July 29, 2025. While I later realized this plan was beyond my immediate budget, the resolution offered by your team was truly exceptional and exceeded my expectations. I am incredibly grateful for your thoughtful response and willingness to offer a 50% refund on my Unlimited plan payment. Even more impressively, you've allowed me to retain access to the Unlimited plan for the remainder of this billing period, despite my request to downgrade. This level of understanding and flexibility is truly commendable. Your gesture is remarkably fair and kind, and I am genuinely thankful for the support and the value you've shown towards your users. This experience, though initially unexpected, has highlighted that your team genuinely prioritizes customer satisfaction.
HIX.AI 回复2025-08-01
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
Poor Support and Unreliable Service Despite Premium Plan
In our experience with HIX, we faced significant issues despite being on one of their highest-tier plans. We encountered repeated workflow failures where the system was unable to process our API requests, which affected our day-to-day operations. What was particularly challenging was the lack of timely support. Even after multiple attempts to reach out via email and share relevant details, we did not receive meaningful assistance or follow-up. We’re sharing this to reflect our own experience with the platform and its support. Teams or businesses that depend on reliable tools and responsive customer service may want to carefully evaluate before committing.
HIX.AI 回复2025-08-01
Hi there, We sincerely appreciate your honest feedback. The issues you've highlighted regarding Maximum Input Limit are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention.
HIX.AI looks great, however…
HIX.AI looks like a powerfull tool, however it is complete useless, based on old models. Modern models, more advanced options will cost you extra after just a few queries of is part of another subscription. So called functions like “Copilot” have nothing to do with real Copilot functionality, it cannot do anything real coding assistants can do. Most other bots are similar useless. Creating your own chats is impossible. Stay away from payed Hix.ai subscriptions, its rubbish
HIX.AI 回复2025-07-29
Hi there, We sincerely appreciate your honest feedback. The issues you've highlighted regarding Copilot functionality are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will add and upgrade our AI model in the future We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention.
I had a great time on the app
I had a great time on the app. Tried getting a monthly subscription but hit the annual, flipped out on the customer service who were sincerely genuinely trying to help. The only problem I didn't appreciate was the difficulty getting ahold of someone via the site. I have severe brain damage and have problems recognizing ing and understanding things that I read so maybe it was on the site and I just didn't see it but I sent an email and they were very helpful! Ren'em Spoons!
HIX.AI 回复2025-07-08
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
NEW REVIEW and FIXED PROBLEM
after writing my review, which was decidedly negative, the Company contacted me, apologizing for the inconvenience and proceeding immediately to issue a refund. Just as I was disappointed, I can only salute the fairness shown. Thank you, congratulations on your customer service.
HIX.AI 回复2025-07-04
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are glad to solve your problem. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
needs to work on their systems
EDIT: Issue resolved. But imho, if you're system is failing and you cannot provide service afer completing the payment - you should warn about that prior purchasing. SCAM company! I paid for the Bypass plan days ago and the plan is still INACTIVE. Written support several times - no reaction or answer. I'll be raising a dispute soon. Looked like a legit company, turns out not. NO money and no product. No way to cancel subscription as well.
HIX.AI 回复2025-07-04
Hello, We apologize for any inconvenience caused. We are currently upgrading the system, which will have an impact on some payment functions. To demonstrate our commitment to customer satisfaction, we would like to offer you 100% refund as a goodwill gesture. Would that be acceptable to you? You can found us on [email protected] Thank you for your understanding and please let me know if you have any questions.
I’m leaving this review as a warning to HIX.AI
I’m leaving this review as a warning in case HIX.AI tries to charge me again on July 3, 2025, despite my efforts to cancel and block them. I originally subscribed to their one-year plan on July 4, 2024. I have since explicitly cancelled my subscription through their platform and also took the extra step of filing a dispute with my bank to block any future payments from this merchant. However, I’ve seen multiple reports from other users saying HIX.AI charged them even after cancellation. That’s why I’m documenting my situation now. If HIX.AI respects my cancellation and does not attempt to charge my account, I will update this review to reflect that. If they do try to debit my account despite the cancellation and block, this will confirm they are operating fraudulently. In that case, the only safe solution will be to change my debit card details entirely to ensure they can never charge me again. To anyone considering using this service, be very cautious.
HIX.AI 回复2025-06-30
Hi there, We sincerely appreciate your honest feedback. To better deal with it, can you please reach out to us at [email protected]? We will offer a solution to you. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention.
Absolute Scammers
Absolute Scammers! They steal your money! I went to try for free for a month, they took my credit card info and billed me $120 for the annual subscription. Then they proceeded to bill me almost $500 for the writing service!! Totally unacceptable as I can't afford this! I keep emailing them and they never respond. I filed a dispute with my card company and they finally responded once asking me to remove the claim "so they can refund me" to try to reel me into removing the claim so they can get my money and keep it! I know they will continue to ignore my emails. They need to be reported to the Singapore Government as fraudsters, that is where they are based out of. They have no other contact information besides email for support which they just ignore. They run a group of scam companies that steal peoples money with the same address which is very fishy!
HIX.AI 回复2025-06-27
Hi there, We sincerely appreciate your honest feedback. We will refund you according to our refund policy. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention.
This company is a SCAM
This company is a SCAM. No easy way to remove payment information. I cancelled a month ago and was still charged. Would suggest STAYING AWAY.
HIX.AI 回复2025-06-24
Hi there, We sincerely appreciate your honest feedback. The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We will offer a solution to you also. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention.
A very excellent writing assistance
A very excellent writing assistance. Fast response customer support. This is very helping tools in writing.
HIX.AI 回复2025-06-20
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! Our customer service will always be here to assist you about your subscription Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
Satisfied Customer
I had the pleasure of using HIX Humanizer, and I must say, it surpassed my expectations. The platform's intuitive interface and ability to produce natural-sounding text that reads like a human wrote it are simply incredible. Whether you're refining a presentation script or simplifying intricate ideas, HIX Humanizer is a valuable go-to. It is simple to use, consistent, and ideal for those who prioritize clarity and professionalism in their work. Highly recommended!
HIX.AI 回复2025-06-11
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! Our customer service will always be here to assist you about your subscription Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
It's reliable and fast.
HIX.AI 回复2025-05-30
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
Impressive service
Dear Hix Ai team, I have been using the bypass Aii for almost a year. It was so helpful where it made my write up looks really simple and brings me confident to write more. Since I'm from non-English speaking background, this software enables me to understand the words better even after rephrase. The meaning remain the same after rephrase and looks like real human write up. Keep up good work and looking forward to continue using your service.
HIX.AI 回复2025-05-30
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
HIX is a good tool for paraphrasing and…
HIX is a good tool for paraphrasing and avoiding plagiarism. I recommend it.
HIX.AI 回复2025-05-17
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
Useful tool to easy paraphrase texts…
Useful tool to easy paraphrase texts and to check humanity of my texts.
HIX.AI 回复2025-05-17
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
hate hix ai
i hate hate HATE hix ai but my mom wants to finish hix ai. i want to end hix ai.
HIX.AI 回复2025-05-17
Hi there, We sincerely appreciate your honest feedback. We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at [email protected], referencing your review? Our team is ready to work with you personally to address your concerns. The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention. We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction. Thank you for bringing this matter to our attention.
I have been using this website…
I have been using this website regularly for all sorts of projects, and it has been a great help. Customer support is also responsive and helpful whenever I have a question. Overall, it’s an excellent tool that I would highly recommend to anyone.
HIX.AI 回复2025-05-17
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product. Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations. We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time. Thank you again for your support!
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