Thank you for sharing your experience with us! We’re delighted to hear that our product has enhanced the way you enjoy your bathroom routine.
It’s also great to know our support team was able to assist you quickly with the night light replacement. Providing reliable products and responsive service is always our top priority.
We truly appreciate your recommendation to friends and your continued support.
Thank you so much for taking the time to share such a detailed and thoughtful review!
We truly appreciate your patience during the installation process, and we’re so glad our support team was able to assist you every step of the way. Standing behind our products and making sure everything works perfectly for our customers is always our top priority.
It’s wonderful to hear that your T38P is now performing flawlessly and that you’re happy with both the design and functionality. Your recommendation means a great deal to us.
Thank you again for your trust and support!
S
Silvia · 写过 6 条评价 · 已认证 · 体验于 2025-10-27 ·
★★★★★
爱我的厕所
Horow 回复2026-02-24
Thank you so much for your kind words! We’re thrilled to hear that you love your toilet. Your support truly means a lot to us. If you ever need anything, we’re always here to help!
Thank you for your great review! We’re glad you love the toilet.
We appreciate your feedback about the cleaning fluid sample. We’ll definitely consider adding that in the future to improve the overall experience. Thanks again for sharing your thoughts!
J
Joel Bishop · 写过 1 条评价 · 体验于 2025-11-20 ·
★★★★★
快速到达且状况良好
到达很快并且状况良好。我对厕所很满意,虽然我妻子觉得它看起来太小了。有效冲洗并快速补充。
Horow 回复2026-01-29
Thanks so much for your feedback! We’re glad to hear the toilet arrived quickly and in great condition. It’s awesome that you’re happy with how efficiently it flushes and refills. We totally get that the size might feel a little different—everyone has their own preferences. We’re happy it’s working well for you overall, and feel free to reach out if you need anything!
R
Rudy Mathieu · 写过 2 条评价 · 体验于 2026-01-23 ·
★★★★★
这是我们第一次拥有智能马桶
这是我们第一次拥有智能马桶,但我们为家里买了两个,现在没有它们我们就活不下去了。 一旦您为了方便和卫生而尝试,您将永远不会再回到传统厕所。 加热座椅是我们最喜欢的,夜灯很棒,但清洁功能也很棒。我们的 T38P 最好的部分也是 ADA 高度。 感觉棒极了。
Horow 回复2026-01-29
Thank you so much for your awesome review! We’re so happy to hear that you're loving the T38P—especially the heated seat and night light. It’s great that the cleanliness features are making a difference for you too. And we’re glad the ADA height is giving you that extra comfort. Thanks for choosing us, and we hope the toilets continue to make your daily routine even better!
W
Wanda Brown · 写过 2 条评价 · 体验于 2025-12-10 ·
★★★★★
易于订购
易于订购。厕所准时到达,速度很快。
Horow 回复2026-01-29
Thanks for your feedback! We're glad to hear the ordering process was easy and that your toilet arrived on time. We hope you're enjoying it! Let us know if you need anything else.
J
Joel Carrera · 写过 1 条评价 · 体验于 2026-01-17 ·
★★★★★
喜欢这个产品
喜欢这个产品。 完全按照描述工作。
Horow 回复2026-01-19
Thanks for sharing your experience. We’re pleased to know the product met your expectations.
J
Jeff · 写过 5 条评价 · 已认证 · 体验于 2025-12-25 ·
★★★★★
超快的运输和优秀的…
超快速的运输和优质的客户服务。 谢谢你,霍罗!
Horow 回复2026-01-19
Thanks a lot! We’re glad everything—from shipping to support—went smoothly for you.
We’re truly sorry to hear about your experience and understand how frustrating this must be—especially given the investment you made.
This is not the level of quality or support we aim to provide, and we sincerely apologize if your previous messages were missed. We would really like the opportunity to review your case and make this right.
Our customer support team is reaching out to you directly. Please keep an eye on your email so we can assist you further.
Thank you for your feedback and for choosing HOROW. We’re glad to hear you and your family enjoy our bidet toilets, and we’re happy our support team could assist you promptly. We truly appreciate your trust in HOROW.
O
Only Through Jesus Christ is R · 写过 5 条评价 · 体验于 2025-11-22 ·
Thank you so much for sharing your experience! We’re thrilled to hear how much you and your family are enjoying your smart toilets.
Comfort, hygiene, and thoughtful features like the heated seat and night light are exactly what we aim to deliver. It truly means a lot to us that your experience was so positive it inspired your family to choose our products as well.
Thank you for trusting our brand and for being part of our community.
W
Wanda Brown · 写过 2 条评价 · 体验于 2025-11-27 ·
★★★★★
准时发货。
运送时间。物品的质量。
Horow 回复2025-12-16
Thank you for your kind review!
We’re happy to know that the shipping met your expectations and that you’re satisfied with the product quality.
Your feedback means a lot to us and motivates our team to keep improving. We look forward to your next visit!
Thank you for your feedback on the T38 smart toilet. We’re pleased to hear that delivery, installation, and setup all met your expectations.
Your satisfaction means a great deal to us, and we appreciate you choosing HOROW.
Thank you for your great review! We’re happy to hear the smart toilet fits your 10” rough-in perfectly and works so well for your space. We appreciate your kind words about our product and service, and we’re glad we could help with the sizing details. Thanks again for choosing HOROW!
Thank you for your wonderful review! We're glad the sink’s quality and fast shipping met your expectations. Thank you for choosing HOROW over other options — we truly appreciate your trust. We look forward to serving you again!
Thank you for your kind review!
We’re delighted that our team could help resolve the issue quickly and that your T20 is working well. Your trust and recommendation mean a lot to us. If you ever need anything, we’re always here to help.
Thank you for choosing HOROW!
Thank you for sharing your experience!
We’re glad to hear the toilet has been working well for you and that our customer service team could provide helpful support. We also truly appreciate your suggestions regarding spray width, adjustability, pre-foam, air-dry behavior, and battery design—your feedback helps us continue improving our products.
Thanks again for choosing HOROW, and we’re here anytime you need assistance.
H
Hunter Sims · 写过 1 条评价 · 体验于 2025-11-10 ·
★★★★★
易于订购
订购很容易,而且比预期更快到达。 包裹抵达时状况良好
Horow 回复2025-11-26
So glad to hear your order was easy and arrived quickly — and in perfect shape too! Thanks for sharing your experience!
We really appreciate you taking the time to share your experience! We’re glad we could help resolve the issue and that you had a positive interaction with our team. Standing by our customers is at the heart of what we do, and your feedback makes our day!