Thanks for the fantastic review! We’re delighted to hear that the T30 is working so well for you and that you love the bidet features. Your feedback on our service and packaging means a lot — and we’re grateful for your recommendation!
m
maher amer · 写过 2 条评价 · 已认证 · 体验于 2025-10-27 ·
★★★★★
我有 2 个孩子
我有 2 个孩子,他们不能使用它。因为传感器..
Horow 回复2025-11-17
Thank you for your feedback, and we’re sorry to hear that your children had difficulty using the sensor.
It seems that when younger or smaller children sit closer to the front of the seat, the sensor may not be activated as expected. We really appreciate you pointing this out.
We’ve already shared your feedback with our product development team, and they are looking into potential improvements for future product versions. Your input is invaluable in helping us make better products for families like yours.
Thank you again for your understanding and for helping us improve.
Thank you for your kind feedback! We're happy to hear our team could assist you and provide a positive solution. Your satisfaction is our priority, and we appreciate your recognition.
If you need anything else, feel free to reach out!
We’re so glad you enjoyed your HOROW T38! Thanks for your feedback about a nightlight — that’s a thoughtful idea and we’ll keep it in mind as we continue enhancing our products. We really appreciate you sharing your experience!
We’re thrilled to hear you’re happy with your T38P and that our team could assist you when needed! It’s great to know that the smart hygiene features are making your daily routine cleaner and more comfortable. Thank you also for your feedback on the settings — we’re always looking for ways to enhance our products for our customers.
Thank you for sharing your experience! We’re delighted that the product met your expectations in both style and performance. We hope you continue enjoying it!
A
Alisa Singer · 写过 1 条评价 · 体验于 2025-11-03 ·
★★★★★
客户服务通过...发送
一旦我们发送了问题的图片,客户服务人员就会迅速发送我们需要的更换零件。非常感谢他们对此事的关注。
Horow 回复2025-11-05
We’re happy to know our team was able to help you so quickly! Thank you for sharing your experience — providing reliable support and care for our customers is what we strive for every day.
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our delivery and customer service. Your feedback means a lot to us!
O
Omar S · 写过 1 条评价 · 体验于 2025-10-01 ·
★★★★★
很棒的坐浴盆和客户服务
很棒的坐浴盆厕所。客户服务对于回答问题和解决出现的问题非常有帮助。
Horow 回复2025-10-29
Thank you for sharing your experience! We’re glad your HOROW bidet is working well and that our customer service was helpful. We always strive to provide the best products and support.
D
Deepthi Gopalpet · 写过 1 条评价 · 体验于 2025-10-22 ·
★★★★★
购买了淋浴门及其工作原理……
购买了淋浴门,效果很好。
Horow 回复2025-10-29
Thank you for your review! It’s great to know your HOROW shower door is working perfectly. We always strive to provide high-quality products that make your bathroom experience better.
We really appreciate your kind words! It means a lot to know that our team made you feel supported throughout your experience. At HOROW, we’re always here to help — before and after your purchase.
We’re so glad to hear that you’re enjoying your HOROW toilet! It’s great to know you found a product that fits your needs perfectly.
No worries about the parts list and service manual — just drop us a quick message at [email protected], and we’ll send them over right away.
Thanks again for your kind words and for being part of the HOROW family!
J
JC · 写过 2 条评价 · 体验于 2025-10-12 ·
★★★★★
无堵塞问题
我担心我的新 Horow 马桶是否会堵塞,但我现在已经使用了一个多月了,没有任何问题。
Horow 回复2025-10-23
We’re so happy to hear your HOROW toilet has been working smoothly — no clogs, no worries!
Thanks for taking the time to share your feedback. We really appreciate your support!
t
tarapup · 写过 2 条评价 · 已认证 · 体验于 2025-09-29 ·
★★★★★
好的坐浴盆厕所
发货快,价格实惠,安装方便。
Horow 回复2025-10-24
We really appreciate your positive review! It’s great to know the installation went smoothly and that you’re happy with your HOROW bidet toilet. Thanks for choosing us!
K
Ken Lu · 写过 1 条评价 · 已认证 · 体验于 2025-10-06 ·
★★★★★
获得了优质的客户服务...
得到了很好的客户服务反馈,唯一的大问题是安装过程中的问题,尺寸无法与美国PVC连接。
Horow 回复2025-10-24
Thank you for your kind words and helpful feedback! We’re happy our service met your expectations, and we’ll make sure to review the sizing issue to improve product compatibility in the future.
We’re thrilled to hear that HOROW PRO’s wholesale pricing helped you win a big project—congratulations! 🎉 Supporting contractors with competitive pricing and reliable products is exactly what we aim for. Thanks for choosing HOROW, and we look forward to partnering on many more successful projects with you.