解决了对我的网站的严重黑客攻击
我的网站遭到攻击,并清理了我能找到的所有内容。他们发现了更多感染迹象并完成了现场清理。客户支持聊天非常及时、知识渊博,并且一直坚持下去,直到一切完成。我以为需要几个小时。历时不到30分钟。
Hi Steve, Thank you for taking the time to share your experience and for the wonderful review! Charlotte Customer Advocate at HostGator
HostGator(hostgator.com)在 OK.one 的综合评分为 4.7 分(满分 5 分),基于本站收录的 200 条用户评价,属于电子与科技分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 93% 的差评。数据最后更新于 2026-08-10。
我的网站遭到攻击,并清理了我能找到的所有内容。他们发现了更多感染迹象并完成了现场清理。客户支持聊天非常及时、知识渊博,并且一直坚持下去,直到一切完成。我以为需要几个小时。历时不到30分钟。
Hi Steve, Thank you for taking the time to share your experience and for the wonderful review! Charlotte Customer Advocate at HostGator
HostGator 太糟糕了。价格持续快速攀升,然后恶意软件占据了主导地位。我把它全部清理干净,然后当天就回来了。 Hostgator 的 Sitelock 和恶意软件毫无用处。他们希望我付费来清除恶意软件,然后我意识到,啊,这就像美国的疫苗故事……让他们生病,所以他们付费是为了感觉好一点。我的猜测是 HostGator 要么邀请恶意软件感染客户服务器,要么自己注入恶意软件,因为 ~ 谁知道呢?爱泼斯坦?没有人会知道。 所以,我已经不再使用 HostGator ... 已经关闭了帐户,并且感觉从未如此好过!自由!
Hello, Thank you for taking the time to share your review! It's unfortunate to hear your experience surrounding pricing and the malware issue you ran into. I wanted to let you know that we reached out to you requesting a bit more information so we can locate your account and take a closer look at what's been happening. Once we have those details, we will ask our Escalations team to take a closer look at your account and assist however we can. Thank you for bringing this to our attention. We appreciate your time and look forward to hearing from you. Charlotte Customer Advocate at HostGator _________________________________________________________________ Update: (7/24/2026) Hello, Thank you for taking the time to provide additional information needed to help us locate your account. A member of our team will be reaching out to you directly to discuss this matter further. Charlotte Customer Advocate at HostGator
耐心并清楚地解释发生了什么。
Hi Aiken, Thank you for the superb review. Charlotte Customer Advocate at HostGator
Darshini 做得非常出色,简洁而专业地回答了我的每一个问题。知识渊博,开门见山,深入浅出。干得好!
Hi Carl, Thank you for the thoughtful review! Charlotte Customer Advocate at HostGator
Hello, Thank you for the kind review! Charlotte Customer Advocate at HostGator
我们遇到了一个令人沮丧的问题,即我们域的 MX 记录在区域编辑器中正确配置,但没有由 HostGator 的权威域名服务器提供服务,导致所有通过 Google Workspace 的入站电子邮件被退回。需要一些来回的技术细节来完成最初的“检查 MX 记录”故障排除,但一旦升级,支持代理 (Shreeraksha) 发现名称服务器需要重新推送/重新同步,并正确修复它。当我们找到了解真正根本原因的人后,我们很感激他们的后续行动。
Hello, Great to hear! Thank you for taking the time to share your experience and for the kind review. Charlotte Customer Advocate at HostGator
Ayush 在解决问题和帮助我进行域名转移方面非常有帮助。谢谢 Ayush 和主持人 Gator!
Hi Ranjit, Thank you for the delightful review! Charlotte Customer Advocate at HostGator
马上就帮了我!在线聊天中的一次互动。这既简单又快捷。谢谢你!
Hi Tony, Great to hear! Thank you for taking the time to share your experience. Charlotte Customer Advocate at HostGator
非常快而且乐于助人。通过一次互动解决了我的问题
Hi Dan, Thank you for the wonderful review! Charlotte Customer Advocate at HostGator
Hello, Thank you for the terrific review! Charlotte Customer Advocate at HostGator
我已经使用它们很多年了。 该服务始终是一流的,很少出现中断,而且支持/销售是我经历过的最友好的。 我最近升级了我的服务,并继续向服务器添加更多内容。
Hello, Thank you for the amazing review! Charlotte Customer Advocate at HostGator
他们的聊天支持服务在一次对话中快速回答并解决了我的问题。
Hello, Thank you for the wonderful review! Charlotte Customer Advocate at HostGator
Hi Blake, Thank you for the kind review! Charlotte Customer Advocate at HostGator
聊天支持帮助我使我的网站重新上线!
Hello, Great to hear! Thank you for the kind review. Charlotte Customer Advocate at HostGator
我的电子邮件无法使用,我无法发送电子邮件,这是支持人员提供的解决方案:“然后您需要等待一段时间,并且没有任何附件、不同的 ISP 连接,然后尝试发送电子邮件” 总是有问题
Hi Jana, It's unfortunate to hear you've continued to experience issues sending emails. We've asked our Escalations team to take a closer look at your experience and assist however we can. A member of our team will be reaching out to you directly to discuss this further. Thank you for bringing this to our attention. Charlotte Customer Advocate at HostGator
网络邮件支持部分五颗星!我不太懂技术,但这些说明帮助我毫无压力地重置了我的帐户。感谢您整理了如此有用的工具!
Hi Ali, Thank you for the wonderful review! Charlotte Customer Advocate at HostGator
我在他们的网站支持团队中获得了很好的体验。他们非常专业、乐于助人且耐心。咨询清晰易懂,他们花时间倾听我的需求并提供适合我情况的解决方案。我真的很感谢他们出色的客户服务和支持。
Hello, Thank you for taking the time to share your experience and for the thoughtful review! Charlotte Customer Advocate at HostGator
我过去曾与这家公司合作过,遇到过一个独特的问题,该代表很友善、乐于助人且善解人意。
Hi Lisa, Thank you for the wonderful review! Charlotte Customer Advocate at HostGator
Hostgator 曾经是一家伟大的公司。不再。今天,我发现我的企业网站和电子邮件帐户被禁用,因为我的域名未设置为自动续订。不知道这是怎么发生的,但这不是我的本意。没有人费心拿起电话给我打电话,他们只是发了一封电子邮件,但我错过了,因为 Hostgator 几乎每天都会发送垃圾邮件。他们向我收取了 99 美元来解决这个问题 - WTF?!我已经对用户界面的愚蠢改变以及将技术支持外包给几乎不会说英语的无用海外代理商感到不满,这是最后一根稻草。我正在改用一家提供美国支持的提供商。不惜一切代价避免使用 Hostgator,除非您正在寻找压力引起的心脏病发作。
Hi Michael, It's unfortunate to hear you ran into a domain renewal issue. We've asked our Escalations team to take a closer look at your experience and assist however we can. A member of our team will be reaching out to you directly to discuss this further. Thank you for bringing this to our attention. Charlotte Customer Advocate at HostGator
我的问题在一次会议中得到了解决,我对向我提供的支持水平感到非常满意。强烈推荐
Hi Jerry, Great news to hear! Thank you for the amazing review. Charlotte Customer Advocate at HostGator
共 200 条符合条件的评价