Indo4ward is a cross-border e-commerce service that helps international customers shop from Indonesia with ease. We enable customers to purchase products from Indonesian marketplaces such as Tokopedia, Shopee, and Lazada — even when sellers don’t ship overseas or accept international payments.Indo4ward manages the entire purchasing process on the customer’s behalf, including order placement, payment, coordination with sellers, and international shipping. By handling these complexities, we help make Indonesian products more accessible to customers around the world.Our focus is on transparency, reliability, and customer support. We provide upfront pricing, shipment tracking where available, and responsive assistance throughout the order process. While cross-border logistics can be complex, we work closely with our partners to ensure orders are processed accurately and delivered as smoothly as possible.Whether you’re sourcing unique Indonesian products or everyday items unavailable internationally, Indo4ward serves as a trusted bridge between local Indonesian sellers and global buyers.
以上内容由商家自行提供，未经平台核实。Indo4ward（indo4ward.com）在 OK.one 的综合评分为 3.7 分（满分 5 分），基于本站收录的 9 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：67% 给出 4 星及以上，同时 33% 打了 1 星；商家回复了 67% 的差评；近 12 个月新增 5 条。数据最后更新于 2026-10-24。
I had a very positive experience with Indo4ward. They were very helpful and kept me informed throughout the process. I was very comfortable and knew I could rely on their team to get the order through to final delivery. The team was very kind and professional. They provided detailed insight into the order process, which I highly appreciated. Thank you again!
Arrogant , poor customer service. Very disappointing experience. This business actively promotes its products online, but when potential buyers ask genuine questions about pricing and availability, they are treated poorly. I contacted them because I live in a different city and needed pricing information before making arrangements. Instead of receiving helpful customer service, I was told "don't waste my time" and was then blocked. As a customer, asking for prices and product details is completely reasonable, especially when travelling from another location or considering a purchase. Blocking interested buyers for asking questions is unprofessional and not how a business should treat potential customers. I would not recommend this seller based on my experience.
After i signed up it didnt let me log in and beacuse of wrong password, i also double checked and when i want to make a new password it doesnt send anything onto my email
Hello Sebestyen, could you please drop us an email at [email protected] so that our tech team could have a look. It might he possible that the email fell into spam or was filtered out by your email provider. Hope to hear from you soon.
Do not buy anything from this site. I bought a Luminox watch they claimed was coming from a watch store and was authentic. Completely counterfeit item. ZERO glow on any of the markers, packaging counterfeit."warranty" card does not take you to Luminox. Attempted to dispute charge through Paypal. The seller demanded return item registered mail. Cost me $50. USPS said becuase they wanted registered that I could not adding tracking to where is was going. Stole my money, had me send counterfiet item back and then Paypal would not refund due to Registered mail (their requirement) was not a regular tracking number. Update- went through round#2 with Paypal and Paypal issued full refund to their credit
We would like to clarify several factual inaccuracies in this review. There was only one PayPal dispute associated with this transaction. The duration of the case was determined by PayPal’s internal review process, not by any additional or repeated disputes. The claim that the item was counterfeit was not supported by evidence. During the dispute, the buyer did not furnish third-party authentication. Indo4ward, however, submitted seller authorization, invoice validation, serial allocation confirmation, and written verification from the brand’s regional distributor. While registered mail was requested for security reasons, the shipping option selected by the buyer did not include standard tracking. Despite this, Indo4ward proactively requested PayPal to allow additional time for the return to be completed, rather than closing the dispute in our favor. This was done in the interest of transparency and fair handling. We welcome independent verification. The buyer and Trustpilot are free to confirm these facts directly with PayPal, and we are prepared to provide supporting documentation upon request.
Im very happy with their service. Very responsive when I have queries. Not too mentioned items received was surprisingly fast. The items I wanted to buy was through an external link. And the quotation they get back to me was also quick. Will definitely use their forwarding service again in the future.
Always happy to see happy customers! Thank you for the kind words — we’re glad your experience with Indo4ward was a great one.
I scoured the internet for a reliable shipping forwarder for Indonesia (buy from Indonesia and ship elsewhere) as many existing services don't serve Indonesia. Indo4ward was prompt in their customer service, provided a convenient platform, reasonable in their pricing and delivered my items quickly without damage. Considering my other option was to find someone on Reddit, who may/may not be reliable and understand the logistics/customs process in Indonesia, Indo4ward is definitely the best option.
Thank you so much for the positive feedback — we’re glad your experience with Indo4ward was a good one!
I'm a French customer and I've just bought a guitar through them (not a cheap one, limited run model) and my experience with Indo4ward was excellent ! Great services, swift responses, the packaging was really good, it was the first time for me working with them and I will definitely redo it if I need to ! Such a trustful company !
So happy everything worked out! Thanks for trusting us.
Absolutely fabulous company. My son wanted a battle blade toy and the only place I found it was on tokopedia.com. After sifting through google searches I found indo4ward.com had a “assisted purchase” service. I had questions about submitting my order, and I received prompt email responses. This made me feel secure about going through with my order. There was a service fee added to my total which was very reasonable and as I learned included the international shipping fees. My items were purchased within 24 hrs and received very quickly at their warehouse. They took photos of the items and emailed them to me so I could confirm the items were what I wanted. Once I gave the go ahead, the items were packaged and shipped out within another 24 hrs. They were shipped with DHL and it only took 4 days to arrive in Canada from indonesia. I am so pleased with their service. I’ve used similar services for overseas shopping and this company is by far the best experience I’ve had start to finish and the most reasonably priced. I highly recommend using them for shopping in indonesia.
We love hearing this — thanks for shopping with Indo4ward! 🙌
Actually so easy. i found a thing Ive been hunting for a while on Tokopedia, and was straightforward and fast to get it to me in the UK.
Nothing makes us happier than happy customers — thanks for the support!
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Savi4.8共 9 条符合条件的评价
