We sincerely apologise for any inconvenience caused, and we fully understand your frustration in this situation.
However, we would like to respectfully clarify that all information provided to our customers is accurate and based on real-time updates from our logistics partners. We do not intend to mislead customers in any way, nor do we provide any false information. We always operate with full transparency and aim to inform customers promptly once new updates become available.
We highly value every customer’s concerns and we would never ignore or refuse any communication. If there has been any issue or misunderstanding, we kindly ask you to provide your order details so that we can carefully review and verify your case. Our team will be more than happy to investigate this further and assist you accordingly.
We also fully understand that shipping delays or delivery issues can be extremely frustrating. However, please rest assured that we are actively working closely with our logistics partners to improve processing efficiency and ensure parcels are delivered as quickly as possible.
If you still have any concerns regarding your order, please kindly send us your order information again, and we will carry out a full investigation and provide you with appropriate assistance as soon as possible.
— InfinityMist Team
D
De ej · 写过 4 条评价 · 体验于 2026-01-16 ·
★★★★★
交货时间合理
交货时间合理。价格不错,很久以前我就遇到过一次问题(产品有缺陷),客户服务非常有帮助。
Infinitymist 回复2026-04-27
Thank you so much for your kind feedback! 😊
We really appreciate you taking the time to share your experience. We're glad to hear you are happy with the delivery time, pricing, and that our customer service was able to assist you when you previously had an issue.
Your support means a lot to us, and we look forward to serving you again in the future 👍
PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.
— InfinityMist Team
M
Michele · 写过 1 条评价 · 已认证 · 体验于 2026-04-22 ·
★★★★★
喜欢便利
这是一个很棒的网站,交付非常好,唯一的缺点是可用的口味,我希望没有那么多可用的。
Infinitymist 回复2026-04-23
Thank you very much for your review and valuable feedback.
We are truly glad to hear that you are satisfied with our website and delivery service. At the same time, we fully understand your concern regarding the limited flavour availability. Due to recent high demand and ongoing warehouse stock adjustments, some flavours may occasionally be temporarily out of stock. However, we are actively working on restocking and expanding our flavour range to provide you with a better experience.
We sincerely appreciate your support and patience.
— InfinityMist Team
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Margot · 写过 3 条评价 · 体验于 2026-02-01 ·
★★★★★
我向大家推荐
我已经从这里购买了几年了,从来没有遇到过任何问题......优质的产品,优惠的价格总是交付
Infinitymist 回复2026-04-21
Hi, thank you so much for your kind words and continued support! 🙏
We’re truly happy to hear that you’ve been buying from us for a couple of years and have consistently had a great experience with our products, pricing, and delivery.
Your recommendation means a lot to us, and it really motivates our team to keep improving and providing the best service possible.
We sincerely appreciate your trust and support, and we look forward to serving you again soon! 💙
PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.
— InfinityMist Team
M
Micheal · 写过 1 条评价 · 体验于 2026-04-20 ·
★★★★★
气流大
良好的气流、味道和整体体验
Infinitymist 回复2026-04-22
Hi, thank you so much for your great feedback! 😊
We’re really glad to hear you’re enjoying the airflow, taste, and overall experience—that’s exactly what we aim to deliver!
Your support truly means a lot to us, and we appreciate you taking the time to share your experience 🙏 We look forward to serving you again soon! 💙
— InfinityMist Team
Thank you so much for your amazing feedback and support 😊
We are truly glad to hear that you are satisfied with our service, product quality, and delivery updates. Your recognition means a lot to our team and motivates us to continue improving.
We will always do our best to provide you with a smooth shopping experience, reliable communication, and high-quality products. Looking forward to serving you again in the future!
Have a great day and thank you once again for your kind support 👍
— InfinityMist Team
Thank you so much for your kind feedback and continued support! 💙
We’re really sorry your last order was lost in transit, but we’re glad our support team could resolve it quickly and get a replacement delivered to you.
It’s great to hear you’ve been enjoying our products over the past few months and are happy with the service. We truly appreciate your trust and look forward to serving you again soon!
— InfinityMist Team
Thank you so much for your wonderful feedback! 🌟
We’re really glad to hear you had an excellent experience from ordering through to delivery, and that you’re happy with both our product selection and customer support team.
Your kind words mean a lot to us, and we truly appreciate your support. Looking forward to serving you again soon!
PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.
— InfinityMist Team
K
Kerrie Beeck · 写过 2 条评价 · 已认证 · 体验于 2026-04-14 ·
★★★★★
良好的沟通和持续的…
良好的沟通和持续更新。
你们的产品非常棒,
谢谢你
Infinitymist 回复2026-04-15
Thank you so much for your kind feedback 😊
We’re really glad to hear you’re happy with the communication, updates, and our products. We are committed to providing clear communication, timely updates, and high-quality products to ensure the best possible experience for our customers.
We truly appreciate your support and look forward to serving you again soon 👍
— InfinityMist Team
S
Stacie Fitt · 写过 1 条评价 · 体验于 2026-04-14 ·
★★★★★
毫无疑问 10/10
无忧无虑。订购方便,交货快捷。优惠的价格和卓越的品质。
非常满意的顾客,已经购买了好几次了。
Infinitymist 回复2026-04-14
Thank you very much for your kind feedback! 😊
We’re really glad to hear that you found the ordering process smooth and easy, and that delivery was quick.
It’s great to know you’re happy with both the value and quality of our products, and we truly appreciate your continued trust and repeat purchases.
PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.
— InfinityMist Team
S
Stephy · 写过 1 条评价 · 体验于 2026-04-13 ·
★★★★★
价格好
好的价格,好的产品,好的客户服务!
Infinitymist 回复2026-04-14
Thank you so much for your kind words! 😊 We truly appreciate your support and are glad to hear that you’re happy with our prices, products, and service. It means a lot to our team!
We look forward to serving you again in the future. 💙
— InfinityMist Team
We’re very sorry to hear about your experience and truly apologize for the inconvenience.
Due to recent restrictions on some of our WhatsApp accounts, our response time may have been affected, and we’re sorry if we missed your message.
Please kindly send us your order number or details, and we will make sure to resolve this for you as a priority (replacement or refund).
If you are unable to reach us on WhatsApp, you can also contact us anytime through our official store online chat/message system — we are actively monitoring it and will respond as quickly as possible.
Thank you for bringing this to our attention — we’re here to help and make things right.
— InfinityMist Team
We sincerely regret the unpleasant experience you have encountered and fully understand your concerns.
We would like to confirm that we have successfully been in contact with you, and your refund has already been processed on our end. However, depending on your bank or payment provider, it may take several business days for the refunded amount to appear in your account.
Regarding the order status and tracking information, please kindly note that occasional system delays or synchronization issues may occur, which can temporarily cause inconsistencies in the displayed information.
We truly regret any inconvenience this may have caused. This is not the service experience we strive to deliver, and we take your feedback very seriously as it helps us continuously improve our service.
If you have not received your refund after the standard processing time, please feel free to contact us again, and we will be more than happy to assist you further.
— InfinityMist Team
Thank you so much for your kind words! 😊 We’re thrilled to hear that you’ve had a great experience with us and that your orders have arrived safely each time.
We really appreciate your recommendation about parcel insurance — it’s a small step that can give extra peace of mind.
Looking forward to serving you again on your next order!
— InfinityMist Team
Thank you so much for your amazing review! We’re thrilled to hear that you enjoy our service and the new games and points system. 🙏💖
Your support means the world to us, and we’re honored to be your go-to for all your products. We’ll continue working hard to provide the best experience for you and all our customers.
Thanks again for recommending us – we really appreciate it!
— InfinityMist Team
E
Erika · 写过 2 条评价 · 体验于 2026-04-01 ·
★★★★★
优秀的客户服务和很棒的…
强烈推荐优秀的客户服务和一致的产品
Infinitymist 回复2026-04-06
Really appreciate your recommendation! 🌟
We're glad our service and product consistency met your expectations. We’ll continue putting in the effort to keep everything running smoothly for you!
PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.
— InfinityMist Team
H
Hunter Howard · 写过 4 条评价 · 体验于 2026-04-05 ·
★★★★★
很棒的服务,很棒的优惠,我会…
很棒的服务,很棒的优惠,我会购买更多!
Infinitymist 回复2026-04-06
Thanks so much for your amazing feedback! 😊
We're really glad to hear you’re happy with both our service and the deals. We always try to make sure our customers get great value and a smooth experience, so it means a lot to know we got it right. We’ll definitely keep working hard to maintain this standard!
— InfinityMist Team
Z
Zane Green · 写过 1 条评价 · 体验于 2026-04-05 ·
★★★★★
完美,这些家伙速度很快,而且……
完美,这些人快速高效,产品是他们推荐的顶级产品
Infinitymist 回复2026-04-06
Thanks a lot for the awesome review! 😎
We're thrilled you had a smooth experience and enjoyed the product. We really appreciate your support and will keep delivering top service and quality! ✅
— InfinityMist Team
G
Gemma Merritt · 写过 1 条评价 · 体验于 2026-04-01 ·
★★★★★
肯定会再次在这里购物
考虑到总是良好的质量和通常良好的交货时间
Infinitymist 回复2026-04-06
Thank you for your positive feedback! 😊 We're happy to know you’re satisfied with both the quality and delivery time. We truly appreciate your support and look forward to your next order!
PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social.
— InfinityMist Team
Hi there,
We’re truly sorry for the frustration and inconvenience this delay has caused. We completely understand how upsetting this must be and want to assure you that we will carefully verify your order and make sure it’s properly resolved.
Currently, our WhatsApp accounts are experiencing temporary issues, so responses there may be delayed. To help us assist you as quickly as possible, please provide your order number and the email address used for the order, and contact us via:
Email: [email protected]
Online chat: available on our website at the bottom-left corner
Once we have this information, we will immediately check your order and ensure it’s handled properly. Thank you so much for your patience and understanding — we truly appreciate it 🙏