Intoxalock（intoxalock.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 272 条用户评价，属于车辆与交通分类，口碑良好。82% 的评价为 4 星及以上，14% 为 1 星；商家回复了 88% 的差评。数据最后更新于 2026-08-10。
花时间解释一切，因为压力和悲伤必须得到一个。有一个人对我很好。谢谢。
We understand that this can be a difficult time, and we're truly glad to hear that our team member was able to provide you with a kind and helpful experience. Thank you for sharing your positive feedback.
We're so pleased to hear that your experience with our customer service was very professional! We truly appreciate your positive feedback and kind words.
我最近在他们的客户服务中获得了糟糕的体验，我想在网上分享我的经验，以帮助其他人做出关于 Intoxalock 的决定。尽管这几周很艰难，但他们在我的评论后一天内就做出了回复，而帮助我的代表伊萨亚斯确实扭转了局面。他听了我的故事并真诚地表示同情。他不像以前的代表那样坚持脚本和政策，他只是简单地听我说完，并能够取消锁定费，这正是我所寻求的。他为之前的经历道歉，并且非常友好。公司真的可以雇佣更多像他这样的代表，因为你与某人良好沟通的能力可以决定客户体验的成败。干得好。
We are truly sorry to hear about the incredibly frustrating experience you've had with our service and device. We understand your deep disappointment, especially given your extensive background in hospitality and your expectations for customer service. We sincerely regret the issues you encountered with the device's functionality, the lockout situation, and the subsequent difficulties with our customer support. It is unacceptable that you were hung up on and felt unheard when seeking assistance. We are also concerned about the electrical problems your car experienced and the impact of the cyberattack on your ability to travel. We are actively reviewing your feedback regarding the device's sensitivity, the handling of your service center interaction, and the reimbursement process for the cyberattack's impact. We are committed to improving our support and ensuring such situations are handled with the empathy and efficiency our customers deserve. We appreciate you bringing these critical issues to our attention.
We are so pleased to hear that our team was helpful during your experience. We truly appreciate your positive feedback!
糟糕的客户服务，垃圾产品。安装设备两个月后，我进行了校准。然后我收到一封电子邮件，说设备有问题。我不得不请一天假去检查。服务中心检查了设备，没有任何问题，并得到了 Interlock 的技术支持，确认一切正常。然后我被告知我仍然需要更换相机！我打了六次以上的电话来了解为什么我需要一台工作完美的新相机，但客户服务无法解释任何事情。已经 5 天了，我的帐户应该处于活动状态，我不需要更换任何东西。客户服务不知道他们在做什么，也不会联系他们自己的技术支持来解决问题。杰森·康纳应该立即被解雇，这可能是个假名字。他拒绝让我和他的主管交谈，拒绝联系他们自己的技术支持，并告诉我服务中心必须联系技术支持，他们已经这样做了！十分之一的客户服务代表可能能够回答简单的问题，但不要问任何让他们困惑的问题，他们无知、粗鲁并且拒绝提供帮助。糟糕的客户服务和糟糕的产品！
We are truly sorry to hear about your frustrating experience with our customer service and the issues you've encountered with your device. We understand your concerns regarding the repeated requests for camera replacement despite the service center confirming its functionality, and the difficulties in getting clear answers. We are reviewing our internal processes and communication to prevent similar situations.
乐于助人且勤奋。友好而专业。
We're so pleased to hear that our team was helpful, diligent, friendly, and professional. We truly appreciate your positive feedback!
她向我解释了一切，这是一次愉快的经历
We're so pleased to hear that everything was explained clearly to you and that you had such a pleasant experience. Thank you for your wonderful feedback!
客户服务是一流的，这些人都拨通了。
We're so pleased to hear that you experienced top-notch customer service and that our team has it dialed in. Thank you for your wonderful feedback!
性格很好，回答了所有问题
We're so pleased to hear that our team member had a good personality and was able to answer all of your questions. We appreciate your positive feedback!
We're so pleased to hear that your experience with our customer service was very good! We truly appreciate your positive feedback and kind words.
We're so pleased to hear that your experience with our customer service was very good! We truly appreciate your positive feedback and kind words.
友好、优质的客户服务。
We're so pleased to hear that you experienced friendly and great customer service. We truly appreciate your positive feedback!
Jamel 非常专业，让体验变得简单轻松。
We're so pleased to hear that our team member was professional and made your experience simple and easy. We appreciate your positive feedback!
六月非常友好、善解人意、知识渊博。她让整个谈话变得舒适和轻松，总的来说，这是一次很棒的经历。
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
销售代表 詹姆斯=伟大 凯琳=太棒了 *卡拉=可怕* 从字面上拒绝回答问题并立即多次转接我。 我确实理解与一群不想安装此服务的人打交道所面临的挑战。 但是，您确实存在于客户服务环境中，并且还有其他提供商。 Intoxalock 的 Karla 的客户服务很糟糕
We appreciate you sharing your experience and feedback regarding our sales representatives. We are concerned to hear about the difficulties you encountered with one of our team members. We are committed to providing helpful and respectful service to all our customers, and we will be looking into this matter internally to ensure our team upholds our service standards.
客户服务很强大；细节很清楚。我很欣赏这位代表的时间和细心。
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
这位女士很有礼貌，并解释了我想知道的一切。
We're so pleased to hear that our team member was polite and clearly explained everything you wanted to know. We truly appreciate your positive feedback!
卡拉非常乐于助人，彬彬有礼，知识渊博
We're so pleased to hear that our team member was very helpful, courteous, and knowledgeable. We truly appreciate your wonderful feedback!
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
内奥米非常优秀，知识渊博，回答了我所有的问题。五星级员工就在那里。
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
共 272 条符合条件的评价