销售代表非常棒而且非常乐于助人。
Intoxalock 回复2026-08-04
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
关于 Intoxalock
数据更新- 网站
- intoxalock.com
- 分类
- 车辆与交通
- 所在地
- United States · Urbandale
- 状态
- 待认证
- 近 12 个月
- 272 条评价
- 差评回复率
- 88%（38/43 条）
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Intoxalock靠谱吗？
Intoxalock（intoxalock.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 272 条用户评价，属于车辆与交通分类，口碑良好。82% 的评价为 4 星及以上，14% 为 1 星；商家回复了 88% 的差评。数据最后更新于 2026-08-10。
用户怎么说
骗子！不诚实！！骗局！！
This company is the biggest FRAUD!从虚假评论来看，员工被鼓励放慢移除过程以保持资金流入，在车辆上安装 IID 后就无法联系到销售人员，客户服务代表几乎不会说连贯的英语。 It's all a money making scam. 我向 BBB 提交了一份报告，Intoxlock 的 Daniel (515-357-5655) 于 26 年 7 月 31 日上午 11:30 给我丈夫（不是我，他有我的号码）打电话，但没有留下任何信息。 3 分钟后，上午 11:33，我收到了关于我的 BBB 索赔的回复，丹尼尔声称曾试图给我打电话，但无法联系到我。你在开玩笑吧？你给我丈夫打过一次电话，三分钟后向 BBB 报告说你无法联系到我。你甚至没有花力气和我解决这个问题。从那时起我给丹尼尔留下了几条消息，他不会回我的电话。真是个没有骨气的胆小鬼。我不敢相信这家公司没有人有勇气打电话给我讨论这个问题。 WORST CUSTOMER SERVICE EVER!!!! 一旦您补偿了您的错误，请停止骚扰您的客户以更改他们的评论！ 对于 5 星级评论，请停止虚假评论。 PEOPLE WRITE REVIEWS ABOUT THINGS THEY ENJOY.没有人，我的意思是没有人花时间写一篇关于在他们的车上安装 IID 的 5 星级评论。超过 70,000 条评论... Intoxalock 多么不诚实，真是可笑！
Intoxalock 回复2026-08-04
We are truly sorry to hear about your extremely frustrating experience.
我的专家乔什绝对是……
我的专家乔什（Josh）的工作绝对完美且高效。他还很好地解释了一切，让我感到非常轻松。 肯定是非常好的体验。
Intoxalock 回复2026-08-04
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
塔玛拉是一位出色的经纪人
塔玛拉是一位出色的经纪人。总是重复说过的话。良好的闭环沟通。她还确保我的预约时间就是我分配的时间。 友好的。
Intoxalock 回复2026-08-04
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
非常快，对我所有的事情都非常有帮助。
速度非常快，对我的所有问题都非常有帮助
Intoxalock 回复2026-08-04
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
需要详细注释。
似乎在毒药锁方面没有良好的沟通。之前的谈话似乎没有被注意到，因此没有人知道发生了什么。此外，我也很难理解与我一起工作的员工。这不是一次好的经历。
Intoxalock 回复2026-08-04
We sincerely apologize for the communication issues and the difficulty you experienced understanding our staff. We understand your frustration and regret that this was not a good experience for you. We are committed to improving our service.
安迪非常乐于助人
安迪非常乐于助人，很容易交谈并回答了我所有的问题。
Intoxalock 回复2026-08-04
We're so pleased to hear that our team member was very helpful, easy to talk to, and answered all your questions. Thank you for your positive feedback!
只是在我遇到困难的时候有帮助
Intoxalock 回复2026-08-04
We're so glad we could assist you when you needed help. Your kind words mean a lot to us.
同理心和耐心
该团队非常友善且超级专业。他们正在与遭受过创伤的人打交道。他们以智慧、尊重和友善对待我，
Intoxalock 回复2026-08-04
We appreciate you sharing your positive experience. We are so glad to hear that our team treated you with intelligence, respect, and kindness during a difficult time.
更换新设备后
更换新设备后。一切似乎都按其应有的方式进行。
Intoxalock 回复2026-08-04
We are so glad to hear that everything is working as it should with your new device. Your satisfaction is very important to us!
令人愉快的同事。
Intoxalock 回复2026-08-04
We are so glad to hear that! Your satisfaction is very important to us!
我的客户 ID 是 2265248
我的客户ID是2265248。客户服务非常无帮助。我的车辆被收回，他们没有向我提供任何找回设备的选项，并表示我必须支付 3000 多美元才能购买该设备，而我已尽一切努力来找回该设备。最重要的是，他们说每当我在另一辆车上安装新设备时，我的时间就会完全重置。这家公司完全是一个骗局！我建议你去任何其他地方，否则他们会试图诱骗你，从你那里得到尽可能多的钱。
Intoxalock 回复2026-08-04
We are truly sorry to hear about the difficulties you've experienced with your repossessed vehicle and the device. We understand your frustration regarding the options presented and the information about your time resetting. We are looking into these serious concerns.
糟糕的经历
可怕的经历。我特意告诉了代表！ 我的车是混合动力车，她甚至还向我收取了额外费用。在我安装的那天，商店打电话取消了，因为他们不能在混合动力汽车上工作。 由于他们的错误，我浪费了时间并错过了最后期限。非常混乱且沟通不畅。减轻自己的压力，去别的地方吧。
Intoxalock 回复2026-08-04
We are truly sorry to hear about the miscommunication regarding your hybrid vehicle, the canceled installation, and the wasted time. We understand your frustration with the disorganization and poor communication. We are investigating these serious concerns.
诺埃尔·雷德克拉夫 (Noel Radcluff) 非常令人愉快，而且……
诺埃尔·拉德克利夫（Noel Radcliff）非常友善和耐心，回答了我所有的问题。优秀 莎拉·米勒，客户 ID 2498173
Intoxalock 回复2026-08-04
We're so glad to hear that our team member was pleasant and patient, and answered all of your questions. We appreciate your excellent feedback!
知识渊博且易于打交道......
知识渊博且易于相处。布兰登是我交谈过的人
Intoxalock 回复2026-08-04
We're so pleased to hear that our team member was knowledgeable and made the process easy for you. Thank you for sharing your positive experience!
德尔文的优质服务超级有帮助
Intoxalock 回复2026-08-04
We are so pleased to hear that our team provided you with great service and was super helpful. We truly appreciate your positive feedback!
帕特非常有礼貌，乐于助人。
帕特非常有礼貌，在寻找和完成整个过程方面提供了帮助。
Intoxalock 回复2026-08-04
We're so pleased to hear that our team member was courteous and helpful throughout the process. We truly appreciate your positive feedback!
恶梦
直到法律要求我使用该设备的指定时间结束之前，我并没有遇到太多困难。 Intoxlock 告诉我，我可以安排最后一次校准，但没有让我知道他们需要我提供他们没有的文件。 所以我做了“最后一次校准”，然后我等待收到电子邮件，说我遵守了近一个月的规定。 然后我打电话询问发生了什么事，他们告诉我他们需要我提供某些法律文件，以便我安排最后一次校准。我向他们发送了他们需要的文件。当我尝试进行最后一次校准时，他们告诉我我已经完成了最终校准，但法律要求他们在上次校准后 72 小时内向我发送合规电子邮件。 然而他们不会将我现在必须进行的校准标记为我的最后一次校准。 与这家公司的沟通一直是一场噩梦，尽管我已经完成了我的时间并且我只是想把设备从我的车里拿出来，但我仍然在付钱给他们。
Intoxalock 回复2026-08-04
We sincerely apologize for the significant difficulties and frustration you've experienced with the final calibration and device removal process. We understand how important it is to have clear communication and timely resolution, especially when dealing with legal requirements. We are reviewing our procedures regarding documentation and final calibration scheduling to prevent similar situations.
可怕的经历没有人回答我......
可怕的经历，没有人通过电子邮件或电话回复我，我确实有保险证明，我通过电子邮件发送以获得折扣，但我什么也没听到，但很快就向某人收费
Intoxalock 回复2026-08-04
We sincerely apologize for the frustrating experience you've had trying to reach us regarding your proof of insurance and the discount. We understand your concern about being charged quickly without a response. We are actively looking into why your communications went unanswered.
没有及时发送设备，我们......
没有及时寄出设备，我们因等待 4 个小时而错过了预约，这毁了这一天剩下的时间。您可以在上午 9 点向我们发送之前检查一下商店是否可以送货。商店周一关门，你们都知道。真是把事情搞砸了。根本不会推荐你们。
Intoxalock 回复2026-08-04
We sincerely apologize for the significant delay and the inconvenience this caused, ruining your day. We understand your frustration regarding the shop's operating hours and the impact on your appointment. We are investigating this issue to prevent similar occurrences.