Hi Ethan,
Your card was not charged, not a dollar and not a cent.
I offered you DOUBLE the payment amount if you show me the charge on your card.
Instead you me sent a copy of the order email.
Your card was NOT charged.
Hi Michelle,
I'll be more than happy to help you, can you please provide either your full name or an order number or your email address so I can find your order.
R
Ralf Jadoopat · 写过 1 条评价 · 体验于 2026-05-09 ·
★★★★★
付款问题最终得到解释,但沟通缓慢
5月10日下单,预计3天送达。该订单已保持“处理中”状态数周。我打开了支持票并发送了后续消息,但从未收到回复,尽管网站声明票会在 24-48 小时内得到答复。截至6月4日,我仍然没有对订单的延迟或状态做出任何解释。
更新:发布此评论后,iOffer Movies 回复了我的评论和支持票。他们解释说,他们的支付提供商遇到了问题,而且我的卡从未被扣费。
我很感谢您的澄清。我主要的挫败感是缺乏沟通,因为我提交了多个支持请求,尽管规定了响应时间,但几周后都没有收到回复。很高兴现在得到了解释,希望以后能加强沟通。
Ioffer Movies 回复2026-06-05
Hi Ralf,
I'm sorry for the late reply.
Your card was not charged.
Please see the reply to your ticket.