很棒的经历!
客户服务代表索菲亚非常友好和乐于助人!
Thank you for your kind feedback! We're glad Sophia could assist you!
iqelectro.com(iqelectro.com)在 OK.one 的综合评分为 4.6 分(满分 5 分),基于本站收录的 64 条用户评价,属于建筑与制造分类,口碑优秀。好评高度一致,93% 的评价为 4 星及以上;商家回复了 33% 的差评。数据最后更新于 2026-08-10。
客户服务代表索菲亚非常友好和乐于助人!
Thank you for your kind feedback! We're glad Sophia could assist you!
快速的交货和优质的客户服务!我一定会再次从 IQ 购买
We’re glad you were happy with both delivery and service! Looking forward to your next order.
他们不仅能够为我的客户提供设备(路创恒温器),而且能够快速发货。
Thank you for your feedback. We’re pleased we could quickly get the Lutron thermostat to your customer when it was needed.
订购了材料并准时到达。正是在需要的时候!
Glad it arrived on time and worked out perfectly - thanks for the feedback!
对所有项目来说一切都很好,一切都很好。
Good to hear everything is working well and your projects are going smoothly!
订购新产品,交货期为 5-7 天。等了10天,审核状态后显示“无法填写”。 所以我发了电子邮件,5 天后产品就到了。 它看起来像是用过的,电线上有黑色污渍。 没有采用新产品包装。它正在工作,到目前为止没有任何问题。
Hi Ralph, thank you for sharing your experience. We sincerely apologize for the shipping delay and for the condition of the item and packaging not meeting expectations. While we’re glad to hear the unit is working properly, we understand your concerns and appreciate you bringing them to our attention.
很快就收到了我需要的东西,并且提供了良好的客户服务。
Thank you, Andrew! We appreciate your feedback and are glad we could help quickly.
我一直在寻找很难找到的零件,IQElectro 有库存。通过网站订购很容易,物品发货后我接到了电话。感谢您让这个过程变得简单。
Hi Chris, Thank you for your kind words! We're really glad we could help you find the parts you needed and make the ordering process smooth. It’s great to hear the shipping updates were helpful too. If you ever need assistance tracking down more hard-to-find components, we’re always here to help!
一次订购 2 块板,需要 2 天的运输时间,零件在 2 天内没有到达,只收到 1 块板。我联系了客户服务部门,他们纠正了这种情况,并在 2-3 天内给我更换了新主板。总的来说,他们很棒!
Hi Azende, Thank you for your honest feedback - we really appreciate you taking the time to share your experience. We’re sorry for the initial shipping issue, but we’re glad our customer service team was able to quickly resolve it. That’s the level of support we always aim to provide. Your patience means a lot, and we’ll continue working to improve. If you ever need anything else, don’t hesitate to reach out!
快速报价,现货
Thanks for your feedback! Glad we had the items you needed in stock and could provide a quick quote.
快速交货和优质的客户服务
We’re glad you’re happy with our service and fast delivery!
We’re glad you were happy with the fast shipping!
非常有组织性并且非常擅长细节。
Thank you, Charles! We really appreciate your feedback - glad our attention to detail made a difference.
我们能够在他们的网站上非常快速地找到适用于我们空调的霍尼韦尔恒温器。下订单非常容易。产品非常及时地交付。 安装说明准确,安装快速简单。谢谢IQElectro!
Hi Donna, Thank you for your great feedback! We’re glad you found the Honeywell thermostat easily and that everything from ordering to installation went smoothly. We appreciate your support and look forward to helping you again!
我找到了我需要的东西
Thank you for your feedback! We’re glad you found what you needed and that your order arrived on time.
编辑:这部分终于收到了。解释是 USPS 丢失了我的包裹,IQElectro 通过隔夜空运寄出了另一个包裹。自从他们(最终)解决了这个问题以来,我的评分从 1 星提升到了 3 星,但沟通应该更好,总体而言,这次经历给我留下了不好的印象。 原始评论:我于 4 月 13 日为我的空调设备订购了一个零件。该网站称该商品有库存,运送时间通常为 3-4 天。我订购了该零件,并在同一天与我联系并告诉我订购的零件实际上没有库存,但他们会向我运送具有相同规格的零件。我同意了,然后三天没有任何消息。我再次联系他们(16 日),被告知他们正在准备发货。我要求他们加快速度以弥补延误。他们没有。我问什么时候可以收到零件,第二天(17号)他们回复说零件已经送到送货公司的仓库。直到 20 日我才收到追踪号码,经核实,USPS 表示他们正在等待该物品。 我终于在24号拿到了追踪号码,我的部分应该在27号到达。此时,我期待收到一个装有砖块的盒子。
Thank you for your feedback — we appreciate you sharing your experience. We’re glad the issue was ultimately resolved. In this case, the delay was caused by the carrier, as the original package was lost in transit—something outside of our control. Our team acted promptly on our end and shipped a replacement via overnight delivery as soon as we became aware of the issue. Thank you again for your patience.
到目前为止非常好。非常以客户为导向且高效。 将再次合作
We’re glad you had a great experience and appreciate your support. We look forward to working with you again!
快速运输,轻松交易。
We’re glad you had a smooth experience and that your order arrived quickly!
易于使用,零件准时到达,这是我订购的零件
We’re glad everything arrived on time and that you received the correct part. Thanks again for choosing us, we hope to work with you again in the future!
根据他们的网站列表,我相信我购买的是正品 Hayward w3t-cell-15 40,000 盐发生器。他们的网站显示该电池带有海沃德品牌和型号。付款后,我收到了一张收据,上面有海沃德正品手机的图片和型号以及我的付款信息。当物品到达时,我收到的是一个通用/仿制电池,海沃德标记为零。我在收到商品后一小时内向 iq electro 发送了一封电子邮件,描述了问题并要求退回商品和退货运输标签。截至本次审查,我尚未收到对该电子邮件的任何回复。我确实收到了他们发来的两封单独的电子邮件,要求我检查我收到的海沃德 w3t-cell-15。此后我向 Paypal 和 Chase Visa 提出了争议。
共 64 条符合条件的评价