Reviewers had a great experience with this company. Customers consistently love the high quality of the clothing, frequently praising the amazing fabrics, durable materials, and fun, cute t-shirt designs that receive many compliments. Consumers also appreciate the remarkably fast delivery service alongside a friendly support team that quickly and efficiently resolves any order issues.
Some reviewers were not happy with sizing inconsistencies, noting that items often arrived much larger or smaller than expected. Others mentioned that international shipping took a very long time and certain items featured thin materials or poor fabric quality. A few people also experienced frustrating delivery delays or packaging issues when trying to receive their orders.
I'm 6'4" got XXL and often have trouble finding shirts that fit well. These muscle shirts are solid. Width-wise, they fit perfectly and the length is reasonable. I wouldn't mind an extra inch or so in length, but overall, they work for me. The design is great and complements my build nicely, so I'm happy with my purchase.
Ironpandafit 回复2024-10-11
Hi there
Thank you for your feedback! We're glad to hear that the XXL muscle shirts fit well in width and are a reasonable length for you. We appreciate your suggestion about the extra inch in length and are happy that the design complements your build nicely.
Best Regards,
Waiting for my order since 25/09/2024 and still did not receive it....
Tracking detail is showing the same text which is "Info Received" and nothing else....
Ironpandafit 回复2024-10-10
Dear customer!
We are truly sorry to hear that you are still waiting for your order, which was placed on September 25th, and that the tracking details are not providing any useful information.
We understand how frustrating this must be. Please accept our sincere apologies. We will investigate your order immediately and do our best to locate it and provide you with updates. If you could provide us with your order details, it will help us resolve this more quickly.
Here is the customer service email:
[email protected]
Thank you for bringing this to our attention. We are committed to making this right.
Ironpandafit Customer Service Team
Unfortunately, when completing my customer information, I mistakenly entered the wrong email address. As a result, I have not received any order confirmation or delivery updates. I tried contacting them, this is my third attempt. I previously submitted a request through the contact form on their website and I also tried emailing their support. No answer.
Update: After posting a negative review, the IronPanda support team reached out to me via email and promptly sent my order. While I appreciate the quality of the products, the overall experience still felt unprofessional, and the sizing ran larger than expected. I'll update my rating to 3 stars for their effort in resolving the issue, but there's room for improvement in communication and sizing accuracy.
Ironpandafit 回复2024-10-03
Dear Customer,
We apologize for the inconvenience and frustration you've experienced. We understand that you entered the wrong email address, which has caused a delay in receiving your order confirmation and updates.Please provide us with the correct email address and any other relevant order details. We will update your information and send you the necessary updates right away.You can also reach out to us directly at [email protected] for a quicker response.Thank you for your patience, and we will resolve this as soon as possible.
Best regards,
Loved the quality of dresses and the prompt delivery service. Not sure how the print on tees sustain the washing cycles.
Full sleeve tees come with tight sleeves, keep in mind while ordering them.
Ironpandafit 回复2024-09-28
Dear customer!
We're glad to hear that you loved the quality of the dresses and the prompt delivery service! We appreciate your feedback about the print sustainability on the tees and the fit of the full-sleeve tees. We will look into these aspects to ensure we maintain high standards.
Here is the customer service email:
[email protected]
If you have any further concerns or feedback, please don't hesitate to reach out. Thank you for your support and detailed review!
Ironpandafit Customer Service Team
Ordered almost two months ago still hasn’t shipped, keep getting the same email that it’s being “expedited” and will be notified when shipped. Not completely convinced this is a legit company.
Update: I have since gotten an email of shipment. I look forward to getting my items. Will update on quality. They did offer 10% refund for the delay.
Ironpandafit 回复2024-09-22
Hi there
We apologize for the delay in shipping your order. We understand your concern and are working to expedite your order. You will be notified as soon as it ships.
Here is the customer service email:
[email protected]
Thank you for your patience.
Best regards
Ironpandafit Team
It's been over a week and still have not received my order.
Ironpandafit 回复2024-09-19
Dear customer!
We understand your frustration and apologize for the delay in receiving your order.
We are sorry for the inconvenience this has caused. If you could provide us with your order details, we can look into the status of your shipment and provide you with updates.
Here is the customer service email:
[email protected]
Please accept our apologies, and we will do our best to ensure you receive your order as soon as possible. Thank you for your patience.
Ironpandafit Team
I like them except they are bigger than I expected and the neckline is really tight.
Ironpandafit 回复2024-09-15
Hi there,
We're glad you like the shirts! We apologize for the sizing issue and the tight neckline. Your feedback is valuable to us.
Thank you for letting us know.
Best regards
The shirts are comfy, but not what I expected 100%
The shirts are comfy and cute. But I ordered one as a lg and one as an xl as I wasn't sure which size and fit I would prefer. They are both exactly the same. There is zero difference in the length or width of these shirts. They both fit perfectly luckily. The neck holes are very small as well. I could barely get my head threw. I made a small cut to transform one to a v-neck and it seems to be fine. The material is great quality and soft. The color and designs were perfect.
Ironpandafit 回复2024-09-17
Dear customer!
We're glad to hear that the shirts are comfy and cute, and that the material is great quality and soft.
It's good to know that both shirts fit perfectly, although we're sorry to hear that there was no difference in size and that the neck holes were very small. We appreciate your resourcefulness in transforming one to a v-neck. If there's anything else we can assist you with or if you need a size exchange, please don't hesitate to reach out.
Here is the customer service email:
[email protected]
We value your feedback and are glad you're satisfied with the color and designs.
Ironpandafit Team
Quality of the shorts are bad, the fabric is thin and it doesn't keep shape. I did not receive a tracking number from the company and they did not answer my email.
Ironpandafit 回复2024-08-21
Dear customer!
We're truly sorry to hear that the quality of the shorts didn't meet your expectations and that you experienced issues with communication.
It's concerning to learn that the fabric is thin and doesn’t hold its shape. We understand your frustration with not receiving a tracking number and not getting a response to your email. We recommend reaching out to us again through different channels, such as social media or our website’s live chat if available. If there's no response, consider checking if there’s a customer support number you can call. It’s important to document your communications and keep records of your purchase for any follow-up actions.
Here is the customer service email:
[email protected]
We hope to address your concerns and provide a satisfactory resolution.
Ironpandafit Team
The product delivered fast. Materials are ok. One big minus is the inner lining is too thin and lacks tightness. The lining don't make a tight compression on the thighs but sags. I hope you improve on the linings
Ironpandafit 回复2024-08-21
Dear customer!
We appreciate your feedback regarding the product you received. We're glad to hear that the delivery was prompt and that you found the materials to be acceptable. However, we understand your concern about the inner lining being too thin and lacking the necessary tightness.
It's important for us to ensure that all aspects of our products meet high standards, and the issue with the lining not providing sufficient compression is something we'll definitely look into improving. We value your input and will pass along your comments to our design and production teams. Thank you for bringing this to our attention; we aim to continuously enhance our products based on customer feedback.
If you have any further suggestions or need assistance with your current order, please don't hesitate to reach out to us.
Ironpandafit Team
It was a surprise! No shipping information. I did receive one shirt in the wrong size, but I don’t do return shipping it’s too much of a hassle. So I’ll deal. The quality of the shirts is worth it.
Ironpandafit 回复2024-08-10
Dear customer!
We're glad to hear that you're happy with the quality of the shirts despite the unexpected arrival and sizing issue. We understand that return shipping can be a hassle, and we appreciate your understanding in this situation.
If you'd like, we can discuss options for the shirt that was the wrong size. We could potentially offer a discount on your next order or another solution to make up for the inconvenience. Please let us know if there's anything specific you'd like to do, or if there's anything else we can assist you with.
Here is the customer service email:
[email protected]
Your satisfaction is important to us, and we're here to help in any way we can.
Ironpandafit Team
Expect your items to not even ship for 3 weeks. Almost been a month and I still have yet to receive my shirts.
Ironpandafit 回复2024-08-10
Dear customer!
I'm really sorry to hear about the delay in receiving your shirts. It sounds like you've been experiencing significant inconvenience, and I understand how frustrating that must be.
To help resolve this issue as quickly as possible, could you please provide me with your order number or any other relevant details? We'll make sure to look into this right away and get in touch with our shipping department to find out where things stand. If there's been an unexpected hold-up, we'll do everything we can to expedite the process for you. In the meantime, if you need any additional assistance or have concerns about the status of your order, feel free to reach out.
Here is the customer service email:
[email protected]
Your patience during this time is greatly appreciated.
Ironpandafit Team
Dear customer!
I'm really sorry to hear that you haven't received your item. We understand how frustrating this can be. Let's see what we can do to resolve this for you. Could you please provide us with your order number or any additional details so we can look into this further?
Here is the customer service email:
[email protected]
In the meantime, I recommend checking your spam folder for any email updates about your shipment and also confirming the delivery address on file. We'll do our best to ensure you get your item soon or arrange for a replacement if necessary. Thank you for your patience.
Ironpandafit Team
need to sent only the guide for the shipment since i dont know whats the current status
Ironpandafit 回复2024-08-02
Dear customer!
I understand that you need guidance on checking the status of your shipment.
Here’s what you can do:
1. Check Your Email: Look for any emails from us that contain tracking information. Typically, we send a confirmation email with a tracking link once your order ships.
2. Contact Customer Service: If you still cannot find the tracking information, please contact our customer service team. They can provide you with the tracking details and help you check the current status of your shipment.
Here is the customer service email:
[email protected]
If you need direct assistance or have any specific questions, feel free to reach out to us. We're here to help!
Ironpandafit Team
Questionable Shipping details + Black = not quite black
Purchased two shirts (Medium, Large) after being prompted via social media advertisements - Black Shirts with printed designs on them.
The shirt sizes are a Big Large and Big Medium, but nothing to be concerned about.
The Black coloring however looks like a washed out black denim, not the black black I was expecting.
Quality of the material seems good, as it feels thick and sturdy for a shirt, rather than thin and weak.
Shipping was handled through what looked to be a website dated from the early 90's and gave me a tracking number that led to nowhere. After two weeks it came down to a wish on the wind that the packages would arrive (expedited shipping mind you), but alas they finally did arrive.
Overall product is decent, but a lot of trust had to be put in a lack of shipping information that the items would actually arrive.
Ironpandafit 回复2024-07-31
Dear Customer],
Thank you for your feedback and for sharing your experience with us. We're glad to hear that you find the quality of the material to be good, and we appreciate your patience with the shipping process.
Regarding the color and shipping concerns, we apologize for any discrepancies and the lack of clear tracking information. We're continuously working to improve our processes and customer experience.
If you have any further questions or need assistance, please feel free to contact us directly at [email protected]. We're here to help.
Thank you for your purchase and your trust in our brand.
Best regards,
Edit: although the customer service was abhorrent still, the products did eventually arrive. So it's not a scam.. but if you're trying to get a hold of the status/location of your package, don't expect a straight forward answer whatsoever. I updated it to 3 stars instead of 1 as the delivery was below par and the quality is below what you'd expect for such prices.
Ironpandafit 回复2024-07-30
Dear customer!
We appreciate your updated feedback. We're sorry to hear about the issues with customer service and the shipping delays.
It's good to know that the products eventually arrived, and we understand your concerns regarding the quality and value for the price. We'll work on improving our service and communication to ensure a better experience for all customers.
Here is the customer service email:
https://www.ironpandafit.com/
Thank you for your patience and for sharing your thoughts.
Ironpandafit Team
I haven’t received this order yet. Or even a tracking number….the money has been taken out of my account.
Edit: After this review was posted, the package showed up while I was out of town. The product looks like the pictures described. I have not tried it on. I have updated my review to 3 stars. Because it did show up. In the future, it would be helpful to send a tracking number and let the consumer know it is on its way. Or at least an email that says hey, we are super busy, and it will take a while.
Ironpandafit 回复2024-07-02
Dear customer!
We're truly sorry for the delay in receiving your order and the inconvenience it has caused.
We understand your concerns and assure you that we're looking into your order status immediately. Delays can sometimes occur due to various factors, but we agree that communication and transparency are crucial. We'll ensure that our team works to get your order shipped and provide you with a tracking number as soon as possible. We apologize for any inconvenience caused and appreciate your patience and understanding during this time. If there's anything specific you need or any further concerns, please don't hesitate to let us know. We value your business and hope to resolve this issue to your satisfaction. We understand the importance of timely deliveries and clear communication, and we're committed to improving our services.
Here is the customer service email:
[email protected]
Please accept our sincere apologies for the delay, and we'll do our best to ensure a positive outcome.
Ironpandafit Team
Hello.
The time of waiting after purchasing is way to long.
I am waiting already more then 2 weeks and your parcel still is in transit.
Ironpandafit 回复2024-06-29
Dear Customer,
We apologize sincerely for the unexpected delay in delivery. We understand your frustration and assure you that we're doing our best to minimize waiting times. Please contact our customer service team for the latest tracking updates. Thank you for your patience.
Best regards,
Have not received the order. I ordered a size XL for the shirt and the shorts. Confirmation email show a size large for the shorts. I tried communicating with your company. Response was very hard to understand. It did say the size would be corrected. Another email show the shorts have shipped a size large!!! What a mess!
I don't see a reply icon so I'm adding this to the original review. I also forgot to mention that the items were supposed to be buy one get one 50% off. That changed as I was checking out.
ORDER IP115497
Ironpandafit 回复2024-06-26
Hi there
We apologize sincerely for the mix-up with your order and the confusion caused by the incorrect size being shipped. We understand your frustration with the communication difficulties and the inconvenience this has caused.
To promptly correct this error, please reply to this message with your order number, and we will arrange for the correct size (XL) shorts to be shipped to you immediately, along with instructions on how to return the wrong-sized item at our expense.
We are reviewing our internal processes to avoid such mistakes and improve our customer communication going forward. We appreciate your patience and understanding in this matter.
Best regards,
Ironpandafit Team
I still have yet to get my products. I ordered on June 9 and it is June 23. Kinda bummed since either was supposed to be a father's day gift. But hoping the product is good.
Ironpandafit 回复2024-06-24
Dear customer!
We're truly sorry for the delay in receiving your products, especially as they were intended for Father's Day.
We understand your disappointment and assure you that we're looking into the status of your order to provide an update. We appreciate your patience and hope to resolve this issue as soon as possible.
Here is the customer service email:
[email protected]
If there's anything specific you need or any further concerns, please don't hesitate to let us know. We hope the products meet your expectations once they arrive.
Ironpandafit Team
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