For me i was wrongfully terminated also from isleep. I am sure Maverick interpreted all the feedback negatively, but from what I understand, my work was okay according to my supervisor zita. But it feels like
I was terminated simply on a whim, or was it truly due to poor performance for since i was hired august. Since Zita was my supervisor. I believe she can shed light on why my contract was abruptly terminated. Also seems like even my zita doesn't even know i was already gone cause she was looking for me that monday shift so how come the email i received is stating my supervisor zita was the one who is responsible for my termination. Seems like her name was just used as an excuse. Please note that no meeting or discussion regarding my termination was held. I only discovered it when I was unable to log in on Monday, September 23. I even asked my coworkers if there was an issue with the Teams system.
I sent emails to john and Michael and to maverick no one sent any response.
Outstanding customer service from start to finish. Personable and knowledgeable employees. Very responsive to questions and issues. Highly recommended.
The decision to hire or promote Maverick was a mistake. It would be much better if Rosa handled the VAs. It's difficult because Maverick just pretends to know everything and undermines his fellow VAs. Dante would be a much better replacement, as he knows almost all the processes in each department, like intake, eligibility, document review, and authorization. Maverick doesn’t understand the processes or updates happening in each VA position
First was a mix up with my humidifier tank, wrong model was sent. I contacted customer service and they said they would send the right model, I explained that I had forgotten to add the lid in my initial order and was told they would send one but it never showed up, twice I called and explained and was told one would be sent, but never arrived, ended up just ordering one.
Ordered Friday. Told the CPAP would arrive Saturday, so I bought proper water and such...well, no delivery on Saturday, or Monday, or Tuesday. I had paid for what I was told was next day air- ha, funny. Not so much. This is a medical device that I really need and it's stuck on a FedEx container with no one able to get it until delivery. Delivery tomorrow after 8PM.
iSleep, DO BETTER, and refund my express shipping.
They are fast compared to going to a sleep Dr in the local area waiting for appointments with I sleep i was able to do home study get CPAP machine in less than 2 weeks only thing I have issue with is trying to get help or someone to call back with info on questions in a timely manner
Took my sleep study last Tuesday, today is Sunday and still haven’t been able to talk to anyone about my results. The do not answer calls and do not return calls after you leave messages. The lack of communication with this company is crazy!! As of right now I definitely cannot recommend this company.
I used to he cpap equipment for 4 or 5 weeks,I had to go through 3 different styles of masks before I found one I could tolerate. I am the one who made contact with the rep just to find out she passes the responsibility to someone else to make contact with me which she kept apologizing for the no contact . I was only getting maybe 2 to three hours of sleep a night so when I went to see my doctor he told me to stop using the cpap and he wanted to do a sleep study. The funny thing is I finally got a call from Norco not even 2 hours after I got home from the doctor office. That was the only time they reached out to me (not really funny) not very happy with the service and I am returning the equipment!!!
All of my questions were answered from day one! They made sure to return my call as soon as they were able to which wasn't very long after leaving a message ( next day). The test was delivered very quickly and it simple to setup and use. Overall I have zero complaints.
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