I never received my deliveries
I never received my deliveries. Tracking said they were delivered and NO they were not. I would never go thru this mess again. SCAM. JDworldwide.com delivery company
JD.COM靠谱吗？
JD.COM（jd.com）在 OK.one 的综合评分为 2.6 分（满分 5 分），基于本站收录的 72 条用户评价，属于电子与科技分类，口碑较差。评价两极分化：41% 给出 4 星及以上，同时 54% 打了 1 星；商家尚未回复差评；近 12 个月新增 18 条。数据最后更新于 2026-10-24。
用户怎么说
I bought the airforce 1 in JD in algund…
I bought the airforce 1 in JD in algund and i had the best experience because the staff was great and they helped me alot im very happy Thanks JD
We have received a parcel for Heidi Foy…
We have received a parcel for Heidi Foy today from this company. We do not know who she is but she is obviously not received her hoodie too she ordered
JD.com is seriously dishonest!
I made a purchase through JD.com, but my purchase was sent to the wrong address, at the other end of the country. I then requested a refund, but no refund came. So JD.com took my money but provided nothing for it. Attempts to contact JD.com to have the matter addressed were rejected, with JD.com clearly having absolutely no interest in correcting its dishonesty or providing quality customer service.
Let’s go they got nice customers service
Let's goo JD.
Let's goo JD.. brilliant store
The company have excellent in store…
The company have excellent in store workers and a hood system that runs smoothly along side great quality of clothing
Duties, import taxes, disbursement to note when making the purchase.
Update: issue has been solved. I got compensation for my complaints. I had a terrible experience with JD and would not recommend it to anyone. There is no guarantee when purchasing products from this platform. They deliberately hide the import tax fee £60 in very small fonts buried in many pages. They do not accept returns or refunds, even if the product has quality issues. The only option they offer is a replacement, but the catch is that the buyer has to pay for the expensive international shipment fee, regardless of it being their fault. The customer service is utterly useless. They are unhelpful and fail to resolve issues in a satisfactory manner.
Stafff were so helpful and genuinely happy at there job it seems
Nice staff and genuinely seemed to enjoy there job
Workers where nice and helpful
Workers where nice and helpful Found what I needed
Staff are brilliant
Their customer service is very bad and…
Their customer service is very bad and most of the workers are racist
It was great
be aware of this company
not surprise that this liar rate is so lower, it match their business culture: cheat as many as possible, there is any discipline and rule in the product description, the only purpose to be able the cheat you. now they are cheating the world. I am sorry that I can not upload a product description image to disclose this liar,
Honestly the worst Chinese based rank…
Honestly the worst Chinese based rank EBay big in china don’t buy from them. No customer service, no way to get a refund and they use the worst shippers Evri was Hermes still the cheap company with no contact telephone or customer service, Royal Mail cost less and have branches and great service. JD.com are dirt cheap for reason. If it seems too cheap it is for a reason.
poo customer service
poo customer service. And by poor I mean really bad besides the fact that they are almost impossible to reach!
Awful customer service with no…
Awful customer service with no direction or ability to make decisions. I've been contacted by a number of different people on the same conversation including Rio, Gokce, yusuf which I've asked them all to explain what they mean and I just get the previous email they sent cut&pasted back to me. Pretty sure these aren't people and they are just robots they are that thick.
Terrible
JD.com (JOY BUY) forced me to pay an extra $35 for the same product, because it was not sent for some unexplained reason (after I had to follow up after 3 weeks of ordering). From China to HK, should not take that long. They did not answer reason for delay and refunded the $25. Due to the unreasonable delay, I had to pay a higher price to buy the same product, (which I originally bought for $25 originally). That was on 16 July and still waiting for reason for delay some kind of compensation.
I ordered clothes online and they did…
I ordered clothes online and they did not fit so I went to return them and it is charging me more to return them and the shipping cost to get them here! On top of that the return process is so bad that it is almost worth not bothering! Will not be using the online service again.
very poor service
very poor service, avoid!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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