Slow to give answers to questions.
This firm advertise through "Made-in China" -- which a review will be made of soon -- and advertise generators for sale. The company show many generators with pictures and suggest low prices. I spent a lot of time through many emails to try to get the prices of their generators and the shipping costs. In the end I was quoted three times what I had originally told them my budget was. The communication was good, but I think the whole advertising was to suck you into a system to buy a dearer generator. The shipping costs from China to Europe are high and as such this pushes the final cost to the buyer in Europe to a very high price. They also never answered the dilivery time despite my repeated requests. I think if you are not in a hurry and want a large generator they may be okay but forget the smaller generators as they would be too expensive from this firm.

