We're sorry to hear this happened. A missed appointment without notice is not acceptable, especially given the time it takes to get scheduled and the effort it takes to make time for it. You can reach us at (619) 648-1247 so we can look into this and get you rescheduled.
We appreciate you sharing your initial experience with us. We understand that starting something new can come with adjustments, and we hope you feel better soon. We are glad the process itself has been positive!
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customer · 写过 3 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
简单无压力
简单无压力,Mochi 将一切考虑在内,简单地自我保健。
Mochi Health 回复2026-08-07
We're happy to hear that Mochi makes self-care simple and stress-free for you! Thank you for sharing your positive feedback.
We're so happy to hear that you had a great experience and found our team to be very helpful. We appreciate your positive feedback!
C
Christine · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
很棒的练习者
很棒的实践者!如此方便和个性化。额外的好处是无需在医生办公室等待。强烈推荐!
Mochi Health 回复2026-08-07
We're so happy to hear that you found your practitioner awesome, and the experience convenient and personalized. We appreciate you highlighting the benefit of no waiting.
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Keith Phipps · 写过 1 条评价 · 已认证 · 体验于 2026-08-06 ·
★★★★★
与知识渊博的医生进行良好的咨询
我在 Mochi Health 的体验自始至终都非常出色。咨询很彻底,我的医生花时间倾听我的担忧,回答我所有的问题,并清楚地解释一切。我从来没有感到匆忙,很明显他们知识渊博并且真诚地关心帮助我实现健康目标。离开预约时,我对治疗计划充满信心,并对专业精神和个性化护理表示赞赏。我向任何寻求优质、以患者为中心的护理的人强烈推荐 Mochi Health。
Mochi Health 回复2026-08-07
We are so pleased to hear that your experience with us was excellent from beginning to end. It's wonderful to know that you felt heard and confident in your treatment plan, and that our team's professionalism and personalized care made such a positive impact. Thank you for your high recommendation!
We're sorry to hear about this experience. Our health subscription and medication subscription are billed separately and must be cancelled independently, which we understand can lead to confusion like this. Please reach out to us at (619) 648-1247 so we can review your account and discuss your refund request.
We appreciate your positive feedback regarding our service reliability over the past year. We understand your concerns about pricing and are continuously evaluating our offerings to provide the best value.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
我对泰拉·迪恩·奥斯利的访问是……
我与泰拉·迪恩·奥斯利的会面非常棒,我感觉我的声音被倾听了,我的约会并不匆忙。
Mochi Health 回复2026-08-07
We're so glad to hear that your visit was amazing and that you felt truly listened to and heard. It's wonderful that your appointment felt unhurried.
We're so glad to hear that your experience was wonderful and that you received a great understanding of the medicine and how it can work for you. It's fantastic that you're excited to begin!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
提供者很棒
提供者很棒,非常友好且知识渊博
Mochi Health 回复2026-08-05
We're so happy to hear that you found the provider friendly and knowledgeable. We appreciate your positive feedback and are glad you had a great experience!
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
良好的沟通
易于沟通,Tyra 非常透彻、清晰、易于交谈和理解。
Mochi Health 回复2026-08-05
We're so glad to hear that everything was easy to connect and that our team member was thorough, clear, and easy to talk to. We appreciate your positive feedback!
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Carina · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
非常有帮助且信息丰富!
Mochi Health 回复2026-08-05
We are so pleased to hear that you found our services to be both helpful and informative! Thank you for sharing your positive experience.
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Gloria Perez · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
提供者非常有帮助
提供者非常有帮助,同意剂量以及治疗和控制的时间,具体取决于每周的体重减轻。
Mochi Health 回复2026-08-05
We're so happy to hear that your provider was very helpful in agreeing on the dosage and treatment schedule based on your weekly progress.
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DSilvaVV · 写过 1 条评价 · 已认证 · 体验于 2026-01-17 ·
★★★★★
可靠的服务
工作人员反应非常灵敏。
Mochi Health 回复2026-08-05
Thank you for the kind words, we're so glad our team was responsive and able to support you!
We're so happy to hear how impressed you've been with our company! It's wonderful that you find our providers attentive and our team quick to respond. We're also glad the app is easy to use for appointments.
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Isabel · 写过 2 条评价 · 已认证 · 体验于 2026-08-05 ·
★★★★★
她愿意回答任何问题……
她愿意回答我的任何问题,这很好,非常感谢
Mochi Health 回复2026-08-05
We're so glad we could answer all your questions! Your feedback is truly appreciated. Thank you for sharing your positive experience with us.
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DS · 写过 1 条评价 · 已认证 · 体验于 2026-08-04 ·
★★★★★
保罗博士很彻底,而且不紧不慢……
保罗博士很彻底,花时间解决了我的问题
Mochi Health 回复2026-08-05
We're happy to hear that your doctor was thorough and took the time to address all of your questions. We appreciate your positive feedback!
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Ashlee Emfinger · 写过 1 条评价 · 体验于 2026-08-05 ·
★★★★★
温迪很棒
温迪太棒了! 总是愿意帮助解决任何问题。 她对 Mochi 提供的所有产品都很了解。
Mochi Health 回复2026-08-05
We're so glad to hear about your positive experience! It's wonderful that you found our team member to be so helpful and knowledgeable about our products.
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customer · 写过 1 条评价 · 已认证 · 体验于 2026-08-03 ·
★★★★★
克鲁兹医生是一位出色的医生……
克鲁兹医生是一位非常值得共事的医生。她向我提供了我需要了解的有关镜头的所有信息。
Mochi Health 回复2026-08-05
We're happy to hear that you had an excellent experience and received all the information you needed. We appreciate your positive feedback!