Jolly

Hello! Thank you for contacting us. We are sorry to hear about your situation and hope you and your family are doing better. Please note that we are an international platform and all subscription terms, including renewal conditions, are clearly shown and agreed to at the time of the first payment. If a charge has been made, it indicates that an active subscription was in place. That said, we understand your concerns. Please contact us at [email protected] and we will carefully review your case and help clarify the situation for you.

Hello! Thank you for sharing your concerns - we understand how disappointing such experiences can feel. We want to assure you that we take safety very seriously. Profiles on our platform are monitored, and we do not tolerate any form of scam or financial solicitation. If anyone asks you for money or bank transfers, we strongly recommend not engaging and reporting the profile immediately. Please contact us directly at [email protected] with the details or screenshots of these interactions. Our moderation team will carefully review the profiles and take appropriate action if any violations are found. Your reports help us keep the community safe. We appreciate you bringing this to our attention and are here to assist you.

Hello, Mauricio! Thank you for sharing your experience. We want to clarify that our platform is intended for real people, and we work to maintain a safe and authentic community. Some users may reach out asking for personal information, which is not something we ever request, and we strongly advise never to share sensitive details such as phone numbers or financial information with anyone on the site. If you encounter suspicious activity or users violating the rules, please contact us at [email protected]. We take all reports seriously and investigate them carefully to protect our community.