Hello, Carrie! We’re really sorry to hear about your disappointment and we understand how frustrating this situation must feel. However, we’d like to kindly clarify that our platform is a dating website, not an online store selling physical products such as boots. It seems there may have been some confusion, and your feedback may concern a different company. If you believe there has been a mistake, we recommend contacting the support team of the store where the purchase was made so they can properly assist you. We appreciate your understanding and wish you the best in resolving this matter.
Hello! We’re sorry to hear about your concerns. We want to assure you that registration on our platform is available only to real people. Some members may feel shy to start conversations and use the automatic greeting service, which can give the wrong impression, but these are not bots. If you encounter any suspicious or fake profiles, please report them to us at [email protected]. We take all such reports seriously and will investigate them carefully. We also want to remind you that subscriptions are fully transparent, with all terms clearly presented before payment, and each user chooses the features they want.
Hello! Thank you for your message. We understand your concern regarding this charge. Please note that any payment processed means there was an active subscription linked to your account, and the payment was made in agreement with our subscription terms. If you are not using the service and wish to cancel your subscription, please contact us so we can assist in deactivating it. Regarding the payment, we will be happy to review your case further - you can reach our support team at [email protected]. We’re here to help resolve this matter.
Hello! Thank you for sharing your experience. We understand your concern and are sorry to hear that your trial experience caused frustration. We strive to make subscription terms clear, and we regret if this was not perceived as such. We are glad to hear that the situation has been resolved. Our subscription system is designed for your convenience, so users do not have to worry about manually renewing it. If you ever have any questions or concerns, please do not hesitate to contact us - we are always happy to help.
Hello, Guillaume! We're sorry to hear that you feel this way. We want to emphasize that our platform is designed to provide a safe and genuine environment for meeting new people. If you notice any suspicious activity or need assistance, please contact us at [email protected] - we’ll be happy to help.
Hello, David!
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We offer different service packages with varying features and prices, so each user can choose the option that best suits their needs. Also, not everyone logs in daily, so we recommend reaching out to users who are currently online to improve your chances of getting a response.
Please note that if any charges are still being made, it means that a subscription was previously activated and not canceled.
To avoid further charges, please contact us at [email protected] and we’ll help you deactivate the subscription and review your profile status.
We’re here to help and ensure everything is resolved properly.
t
tofuX tofu · 写过 1 条评价 · 体验于 2025-07-26 ·
★★★★★
我的支持非常有帮助。
R
Ronny Freites · 写过 1 条评价 · 体验于 2025-07-25 ·
★★★★★
这是一个诈骗应用程序
这是一个诈骗应用程序,即使您关闭帐户,他们也会尝试处理交易
Jolly 回复2025-08-05
Hello! We’re sorry to hear about your concern. Please note that if any charges are still being made, it means that a subscription was previously activated and not canceled.
To avoid further charges, please contact us at [email protected] and we’ll help you deactivate the subscription and review your profile status.
We’re here to help and ensure everything is resolved properly.