Hello, Ramiro! We understand your concerns and want to clarify that we fully comply with all legal regulations in the countries where we operate. To offer continuous service, we use an automatic renewal system for subscriptions. Our goal is to provide a high-quality, safe experience for all users, and subscription fees help us improve the platform. We’re committed to creating a positive and secure environment for meaningful connections. We encourage you to contact our support team if you need assistance with any payment-related issues. You can reach us via email at [email protected], and we’ll be happy to help resolve any concerns you may have. Regarding Trustpilot, we value all feedback, and we always aim to improve our service based on it.
D
Deaire Harris · 写过 1 条评价 · 体验于 2025-03-01 ·
★★★★★
客户服务
客户服务非常理解并帮助我了解我的帐户详细信息
J
Jacques · 写过 1 条评价 · 体验于 2025-02-28 ·
★★★★★
彻头彻尾的骗局。
太糟糕了。
该平台充斥着诈骗者和聊天机器人。
Jolly 回复2025-03-05
Hello! We’re really sorry to hear about your experience. We strive to create a platform where real people can connect and form meaningful relationships. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. We take the safety of our users seriously and are constantly working to minimize dishonest activity. If you have encountered suspicious profiles, please report them to us. You can also reach out to our support team at [email protected], and we’ll be happy to assist you.
S
Scottie Presley · 写过 3 条评价 · 体验于 2025-02-19 ·
★★★★★
这是一个骗局
这是一个骗局。糟糕的。
Jolly 回复2025-03-05
Hello! We're sorry to hear that you feel this way. Could you please share more details about your experience? We’d love the opportunity to assist you. Feel free to reach out to us at [email protected], and we’ll do our best to help.
M
Mohammed Nafih · 写过 2 条评价 · 体验于 2025-02-16 ·
★★★★★
很好的体验
o
official fred tv · 写过 1 条评价 · 体验于 2025-02-11 ·
★★★★★
确实很酷,但是太贵了……
它很酷,但对我来说太贵了,这就是我停止使用它的原因
Jolly 回复2025-03-05
Hi! We're glad to hear that you found the platform cool! Regarding the pricing, we strive to offer competitive rates compared to other dating services—our Premium subscription is actually 25% to 50% more affordable than similar platforms. A subscription unlocks all features and opportunities to meet new people, making the experience even more enjoyable. If you ever decide to give it another try, we’d be happy to welcome you back! 😊
Hello! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. We want to clarify that our goal is to provide a high-quality service to all users. Our platform offers a range of features designed to help people connect and find meaningful relationships. The subscription fees are in place to maintain and improve the site, ensuring a safe and enjoyable experience for everyone. Please feel free to email us at [email protected]. We’ll be more than happy to assist you with any concerns.
K
Kenshro · 写过 4 条评价 · 体验于 2025-01-31 ·
★★★★★
该网站充满了假货……
该网站充满了虚假的个人资料和骗子,没有真正的人,不要浪费你的时间!
Jolly 回复2025-03-05
Hello!
We’re sorry to hear about your experience. We take the quality of our community very seriously and work hard to ensure that all users are real people looking for meaningful connections. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. If you find this feature bothersome, please don’t hesitate to contact our support team, and we’ll be happy to assist you in turning it off.
If you come across any users that seem suspicious or dishonest, please let us know by reaching out to our support team. We value your feedback and are here to ensure your experience is positive.
Hello! We’re sorry to hear that you’ve encountered this issue. Our main goal is to ensure that all users have a secure and enjoyable experience on our platform. It's possible that your account was suspended due to some unusual activity, as we take necessary precautions to protect our community.
Please feel free to reach out to our Customer Support team at [email protected]. Our dedicated specialists will be more than happy to investigate the situation and assist you in restoring your account.
Thank you for your understanding, and we look forward to resolving this as quickly as possible.
Hello! We understand your frustration and sincerely apologize for any inconvenience. Please contact our support team at [email protected] with the details of your case, and we will be happy to assist you in resolving this issue as soon as possible. We appreciate your patience and look forward to helping you!
Hello, Mark! We are sorry to hear that you had a negative experience. Our platform connects real people looking for meaningful connections. Many people are afraid to start a conversation first and activate the automatic greeting service. Also, all comments are left from real users who have used our platform. Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided.
If you have encountered suspicious activity, please report it to our support team at [email protected]. We also recommend never sharing personal or financial information with anyone. Let us know how we can assist you!
Hello! Thank you for sharing your experience. We are sorry to hear that you had an issue with your payment.
Please note that we offer different subscription plans and our policy is designed to help users select the right plan for their needs. If you believe there was an error with your payment, we encourage you to reach out to our support team directly at [email protected]. Our team will be happy to assist you with your concerns and provide further clarification.
We always strive to provide a positive experience for our users and will work with you to resolve the issue.