Hey Samantha, thanks for your feedback! We are truly sorry for the experience you had, and it is a priority for us to assist all Juiced customers in any way we can. We understand how important it is to ensure all customers are taken care of and want to make it right. Please reach out to us at [email protected], we are more than happy to help, going forward we hope to give you the top level service that we strive for. The new Juiced team is here for you.
Henry, thank you for taking the time to write a review. We are sorry to hear the service you received was not to the standard you deserve or we expect. We would be more than happy to see what we can do to help you out, feel free to email us at [email protected]. With our new ownership and support staff we would love to serve you better.
Hey Gary, thanks for your feedback! We are truly sorry for the experience you had, and it is a priority for us to assist all Juiced customers in any way we can. If this issue was not yet resolved, please reach out to us at [email protected], we are more than happy to help, going forward we hope to give you the top level service that we strive for. The new team at Juiced looks forward to serving you!
Hey CG, we are so sorry for the frustrating experience. It is our priority at Juiced to assist all Juiced customers in any way we can. If you still need help with your brakes, please reach out to us at [email protected] and we will see what we can do for you. Our new team is ready to serve you and make things right.
Hey CS, thanks for your feedback! We are truly sorry for the experience you had, and it is a priority for us to assist all Juiced customers in any way we can. If this issue was not yet resolved, please reach out to us at [email protected], we are more than happy to help. The new team at Juiced hopes to give you the top level service that we strive for and that you deserve.
C
Chris Kennedy · 写过 2 条评价 · 体验于 2023-10-01 ·
★★★★★
永远不要买 Juiced Bike
永远不要购买 Juiced Bike。所有零件、控制器、接线都是专有的，并且他们一直停产零件。我有一台 HyperFat 1100，他们很久以前就停止生产控制器和其他零件了。这意味着如果您的自行车电子设备出现问题，它就会永远变砖。不值得投资数千美元只是为了把它变成砖头，因为他们很贪婪，不会继续为他们销售的自行车生产零件。商业模式真的很差，我希望他们因为负面的客户体验和缺乏回头客而倒闭。切勿从 Juiced Bike 购买。
Juiced Bikes 回复2026-04-27
Chris Thank you for taking the time to leave a review. We are sorry that the service you received was not to the standard you deserve or we expect. Juiced now has a new management and support team. Feel free to email us at [email protected]. We look forward to serving you!
Hello Jeremy, thank you for your review! We sincerely apologize for the frustration and inconvenience you experienced. We understand how important it is to ensure all customers are taken care of, and we regret that your experience did not meet our expectations. Please email us at [email protected], and we would be happy to assist in coming to a favorable resolution for you. The new Juiced team is here for you.
Hello Jason, thank you for your review! We sincerely apologize for the frustration and trouble you experienced. Juiced now has new ownership, and this team understands how important it is to ensure all customers are taken care of. We would not want to put any of our Juiced customers at risk. Please email us at [email protected], and we would be happy to assist in coming to a favorable resolution for you.
Scott, thanks for your review. The old ownership at Juiced has indeed moved on and the new team at Juiced is ready to supply the best quality we can give. If there is any way we can help please let us know by reaching out to [email protected]. The new Juiced team is here for you!
Hey Chris, thank you for your review and feedback. The new Juiced team is really excited to announce new bikes this Spring and can't wait for you to check them out. Our new team is here to support you any way we can. Please reach out to us at [email protected] with questions or concerns or just to say hi!
Marco, we are so sorry to hear that you experienced this. Thank you for leaving a review. Our new Juiced team wants to know how we can make it right. Please reach out to us at [email protected] and we would be happy to help.
Hey Ausie thanks for your feedback! We are truly sorry for the experience you had, and it is a priority for us to assist all Juiced customers in any way we can. If this issue was not yet resolved, please reach out to us at [email protected], we are more than happy to help. Going forward, the new Juiced team hopes to give you the top level service that we strive for.
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Paul Westcott · 写过 1 条评价 · 体验于 2023-07-12 ·
★★★★★
果汁自行车不存在客户服务。
在我收到自行车撕裂电流 S 步骤后，当我尝试插入电池时遇到了问题，它不合适。在他们的网站上，他们经常提出问题。其中之一是在每辆自行车发货之前都会检查电池是否正确安装。锁没有将电池锁定到位。两年后，电池掉了。现在自行车上的电池一直处于短路状态。我今天打算再次联系客户服务。我没有手机来验证我的评论。
Juiced Bikes 回复2026-04-27
Paul, thank you for taking the time to leave a review. We are sorry to hear the service you received was not to the standard you deserve or we expect. We would be more than happy to see what we can do to help you out. Feel free to email us at [email protected]. We look forward to serving you! Juiced's new ownership team is stoked to make things right and ensure the top-level service that we strive for.
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Robert · 写过 2 条评价 · 体验于 2023-07-13 ·
★★★★★
客户服务对我来说非常好......
客户服务很棒，昨天收到了我的自行车，头灯支架坏了，打电话给客服，他们在我打电话的时候寄来了新零件，我和米歇尔谈过。我实际上订购了两辆自行车，A RipCurrent S 和 Scrambler（创始人版），两辆自行车都已组装并使用，到目前为止这些自行车都很棒！
Juiced Bikes 回复2026-04-27
Robert! So glad you had a good experience with the former Juiced Bikes team. If you ever need any help or have any questions the new team at Juiced is here to help. Reach out to us at [email protected] with questions, concerns or just to say hi.
Hey Maxine, thank you for your feedback and taking the time to write a review. We are sorry to hear that the service you received was not up to the standard you deserve or that we expect. With our new ownership and support staff we would love to serve you better. Please email us at [email protected] and we would be happy to assist in coming to a favorable resolution!
Hello, we appreciate you sharing your experience. We're sorry to hear about the stolen package and the delivery issues. Juiced now has new ownership, and we are excited to bring top level service that we strive for. Your feedback is valuable as we look forward to bigger and better things. Please reach out to us at [email protected]. We are more than happy to help!
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Patrick · 写过 6 条评价 · 体验于 2023-03-27 ·
★★★★★
这些自行车品质优良，并且提供支持……
这些自行车品质优良，支持团队也很棒！我对购买的电动自行车非常满意。
Juiced Bikes 回复2026-04-27
Hello Patrick, thank you for your review! We are glad you like the Juiced old e-bikes. Juiced now has new ownership and a support team ready to help in any way we can! We are excited about our new line of e-bikes coming out soon. Feel free to email us at [email protected] and joining our email list. We look forward to serving you!
Hey Lars, thanks for your feedback! We're sorry to hear about the battery and charger issues you've encountered, especially compared to your wife's e-bikes. Juiced has new ownership with new e-bikes on the way! We would be more than happy to see what we can do to help you out. Feel free to email us at [email protected]. We look forward to serving you!
Erik, thank you for taking the time to leave a review. We are sorry to hear the service you received was not to the standard you deserve or we expect. Juiced's new ownership and team would be more than happy to see what we can do to help you out. Feel free to email us at [email protected]. We look forward to serving you!
Hi Donald, thanks for your review! We sincerely apologize for the frustration and inconvenience you experienced. Under Juiced's new ownership and new models of e-bikes, we are going to be bring top level service that can accommodate all of our new and old Juiced customers. If you have any questions, feel free to email us at [email protected]. We look forward to serving you!
