set up pickup date and time (a 1 hour window) and they never showed up- no status, no calls to let me know, simply a no-show.他们从不回复电话或短信。 Junkmycar.com said they would find another towing service and never heard back from them and they went unresponsive. I took a morning off of work and wasted an entire day. I'd recommend finding a different service that is LOCAL and not some national company that is pretending to offer service in your city.
Junk my Car 回复2019-07-16
Thanks for reaching out to us, Matt! We are sorry to hear the driver did not arrive within the time frame the local carrier provided. We understand your time is important and agree this could have gone much smoother for you. If you are ever having an issue with a carrier, simply reach out to us directly at 877-586-5692 X3. We will be happy to help get things back on track. We would still love to help. Please reach out to us as we will be happy to assist you! Lisa Q.
Michael, we appreciate your feedback and rating! We provide offers based on what the carriers that are in your area can pay based on their business needs and the current market value. Thanks, for choosing Peddle, we look forward to helping you again.
Melissa, I'm sorry to hear this happened. Once you accept an offer, the price stays the same unless the vehicle wasn't described accurately and a non-original catalytic converter should not have affected your offer amount. I've notified the internal team that handles these issues and someone will be reaching out to you shortly once they've had a chance to discuss this with your carrier. We're here to ensure that you receive the correct amount for your vehicle, so please feel free to reach out to us directly at (855) 973-1516 if you haven't heard from us by the end of the day. We apologize again for your payment issue, but thank you for giving us the chance to make it right!
T
Tamara · 写过 2 条评价 · 已认证 ·
★★★★★
一个简单的电话和帮助就到达了......
一个简单的电话和帮助就来接我们亲爱的旧车。谢谢
Junk my Car 回复2018-08-24
Thanks for the feedback, Tamara and for trusting us with the sale fo your Lincoln. Have a great day!
G
GENE · 写过 3 条评价 · 已认证 ·
★★★★★
我觉得他们至少应该付钱……
我觉得他们应该多付至少 50%
Junk my Car 回复2018-08-22
Gene, sorry you weren't happy with our instant offer. We're always bringing on new buyers to help increase our instant offers but we do also offer a free listing service that allows you to post your vehicle on our site for the price you want and we do all the legwork to find a buyer for you. Similar to you selling through Craigslist or other listing services but with us you'll only deal with reputable buyers that are contracted with us. Sorry again that you weren't satisfied with your instant offer, but hopefully we can make it up to you in the future!
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Tanya · 写过 1 条评价 · 已认证 ·
★★★★★
一切都很快而且没有…
一切都很快,没有任何并发症或问题!!!!1 我很高兴; 0)
Junk my Car 回复2018-08-23
Thanks for the feedback, Tanya! We sure are glad you were very happy with your experience. Let us know if we can ever assist in the future! Have a great day!
j
jsr · 写过 1 条评价 · 已认证 ·
★★★★★
快速又简单。
Junk my Car 回复2018-08-23
Thanks for the feedback and for choosing Peddle!
M
Michael · 写过 1 条评价 · 已认证 ·
★★★★★
非常快
非常快速、友好的服务
Junk my Car 回复2018-08-22
Thanks, Michael for providing feedback and choosing Peddle!
D
Dan · 写过 1 条评价 · 已认证 ·
★★★★★
最好打交道的公司
Junk my Car 回复2018-08-20
Thanks so much for the feedback, Dan! We appreciate the chance to help! Please let us know if we can assist in the future!
M
Matt · 写过 1 条评价 · 已认证 ·
★★★★★
已经9个月了,我还是没有...
已经9个月了,我还没收到工资
Junk my Car 回复2018-08-20
Matt,
We're so sorry to hear about the delayed payment for your 1996 Mercury Mystique LS. The payment should have been provided to you at the time of pick-up. We have sent this on up from review and we will be contacting you to discuss how we can get this addressed ASAP.
Y
Ying · 写过 1 条评价 · 已认证 ·
★★★★★
优质的服务
Junk my Car 回复2018-08-20
Thank so much for the feedback, Ying and for choosing Peddle!
S
Stacey · 写过 1 条评价 · 已认证 ·
★★★★★
整个过程非常简单&…
整个过程非常简单明了。 一切都按计划顺利进行。
Junk my Car 回复2018-08-20
Thanks for the great review and rating, Stacey! We look forward to helping you again if needed in the future.
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Marissa and Dave · 写过 3 条评价 · 已认证 ·
★★★★★
先给这些人打电话!!!
The Driver that picked up the car didn't try to haggle or anything like the other joker did. 他们准时快速地装车。 我建议先给这些人打电话。 They are people of their word and friendly also!!!
Junk my Car 回复2018-08-20
Thanks for the awesome feedback, Marissa and Dave! We do expect you will have a smooth and easy process when choosing Peddle. Thanks for giving us a chance and please let us know if we can ever assist you in the future!
S
Stacey · 写过 1 条评价 · 已认证 ·
★★★★★
把这个从我手里拿开
销售代表非常棒,非常友善,而且过程非常简单
Junk my Car 回复2018-08-20
Thanks for the terrific feedback, Stacey! We are so glad you chose Peddle and that you found our process easy!
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Mami · 写过 2 条评价 · 已认证 ·
★★★★★
优质的服务,即使在雪地里也很快……
即使在下雪天,服务也很棒,速度也很快 thnkxx
Junk my Car 回复2018-08-20
Thanks for the great Feedback! We appreciate you choosing Peddle, Mami!
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Malinda · 写过 1 条评价 · 已认证 ·
★★★★★
我喜欢没有麻烦
我喜欢没有麻烦,但我相信他们提供给每个人,无论你有什么里程或型号/年。
Junk my Car 回复2018-08-06
Malinda, thank you for the feedback. Our network of buyers includes different types of companies. Some purchase vehicles for scrap, some to part them out, and some to resale them. Because offers are reliant on what the carriers in your area are looking for and what they are able to pay based on their business needs and the current market value, offers may seem similar (regardless of conditions) within a particular area. We're always bringing on new buyers to help increase our instant offers but we do also offer a free listing service that allows you to post your vehicle on our site for the price you want and we do all the legwork to find a buyer for you. I will be sure to pass this feedback up the chain and we appreciate that you took the time to share your thoughts with us.
Melissa, I am happy to hear that you had an amazing experience using our service and we would gladly welcome your return business should you ever need us.