justpoint.com

Dear Bonnie, Thank you for sharing your feedback. We are genuinely sorry to hear about your disappointing experience. Your concerns are very important to us, and we deeply regret that our communication and service fell short of your expectations. We take your feedback seriously and take full accountability for these shortcomings and are actively working to improve our processes. To address the issues you have mentioned, we will be providing additional training to our team to ensure improved communication and professionalism. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve.

Dear Marie, Thank you for sharing your experience. We deeply regret the frustration and inconvenience you faced while trying to get in touch with us. We greatly value your feedback. While we cannot change the past, we want to assure you that we have taken steps to prevent similar issues: - We have established a dedicated inbound team to handle client callbacks and inquiries promptly. - We’ve improved our internal systems to ensure better follow-up and communication. If there are any outstanding concerns or issues, please contact us directly at [email protected]. We are committed to resolving this matter and ensuring your satisfaction moving forward. Thank you for bringing this to our attention and for your patience as we work to improve.

Sorry to hear you are experiencing the spam and alerts. Here at Justpoint we take personal information very seriously and do not share or sell any contact information with 3rd parties. The details you provide are only used within our team and our partnered law firms who help to manage your case.

I wanted to clarify you do not pay anything unless we win for you! Our service is free of charge. We only get paid if we ultimately succeed in getting you compensation. Upon successful resolution of your case, we charge only a fraction of the overall settlement or judgement. This may vary based on the state you reside in, the state of your injury, and other factors, like if the case is appealed. This means that you never have any upfront financial commitment, and you only pay if you actually receive settlement money and the maximum fee to us would be 40% while you would receive 60%.

I wanted to let you know that we do not ask for anyone to confirm codes sent to your email in our process. But you are right to be wary of any company doing so.

Thank you for taking the time to provide feedback about your experience. We first wanted to convey our sympathy for your case. Our goal at Justpoint is to help everyone attain justice. We never charge any fees for our services to the people who contact us for help; however, Sometimes we are not able to match every claimant with a lawyer. This involves many complex factors including duty, deviation from the standard of care, damages, and direct cause. If we are unable to help claimants match to an attorney, we always recommend alternative resources which you may pursue to attempt to hold the wrongdoers accountable for any negligence. Thank you again for your feedback and for giving Justpoint the opportunity to assist your pursuit of justice.

Thank you for your feedback about your experience with us. Firstly, we want to express our empathy for the pain you have been going through. We strive to be of service in helping people attain the justice they deserve. We work only on behalf of claimants and have no side relationships with particular medical professionals. Sometimes we are unfortunately not able to match a claimant with a lawyer, this has to do with the likelihood to determine duty, deviation from the standard of care, damages, and direct cause. In the event that we are not able to help claimants ourselves with a match to a lawyer, we always recommend resources which you may pursue in order to hold the wrongdoers accountable for any negligent actions. We thank you for your feedback and for giving Justpoint the opportunity to assist your pursuit of justice.