Thank you for taking the time to share your feedback. We’re sorry to hear that you have not yet received your order.
Upon review, we can confirm that there has been a shipping delay, but your package is still in transit to its destination.
Please kindly contact our customer support team by email so we can review your order in more detail and provide you with the latest tracking updates. We appreciate your patience and will be happy to assist you further.
We are so happy to hear you love the eyeshadow and find it beautiful and high quality! We appreciate your kind words about the packaging and are thrilled you're planning to get another shade.
We're so happy to hear your order arrived quickly and was accurate! We appreciate your kind words about the gorgeous items, rich color saturation, and long-lasting formula.
过去三年我一直是客户。我的加蓬粉底是我最初购买的,现在仍然是我的首选粉底。他们的眼影调色板绝对漂亮,而且色素沉着令人惊叹。我也喜欢她的“So Red”口红。它很快就成为我最喜欢的色调之一。
我的一种唇色确实遇到了问题,但 Juvia's Place 的客户服务非常出色。他们迅速伸出援手,保持持续沟通,确保问题得到彻底解决。他们对客户满意度的承诺给我留下了深刻的印象。总的来说,我有一个很棒的经历,并将继续支持这个品牌。
Juvia's Place 回复2026-07-14
We are so happy to hear about your positive experience with our products and our customer service! It's wonderful to know that our Gabon foundation, eyeshadow palettes, and "So Red" lipstick have become such favorites. We truly value your continued support and are committed to ensuring our customers always have a great experience with us. Thank you for being a loyal customer for the past three years.
T
Terri Mccall · 写过 2 条评价 · 已认证 · 体验于 2026-06-26 ·
★★★★★
唇部产品绝对漂亮!
该产品绝对漂亮、便宜,而且滑动起来很漂亮。
Juvia's Place 回复2026-07-14
We're so happy to hear you find the product beautiful, inexpensive, and that it applies so smoothly! We appreciate your wonderful feedback.
We are so thrilled to hear that you are enjoying your new lipsticks and that they arrived promptly and well-packaged! We can't wait for you to try the other shades too.
We are so happy to hear that your items arrived promptly and were well-packed. We appreciate your feedback regarding the delivery charge and are delighted that you love the Rude Girl matte lipstick's staying power!
M
Myra Turner · 写过 1 条评价 · 已认证 · 体验于 2026-07-03 ·
★★★★★
唇彩和双色腮红完美搭配……
唇彩和双色腮红完美衬托我的肤色!通过我们回报客户对我们的喜爱。
Juvia's Place 回复2026-07-14
We're so happy to hear that our lip glosses and duo blush perfectly complement your skin tone! We appreciate your loyalty as a return customer.
Thank you for taking the time to share your feedback, and we’re sorry for the frustration caused by the delay.
Upon review, the tracking shows that your package was successfully delivered by USPS on July 11. We understand this arrived later than you had hoped and that it unfortunately missed the timeframe for your Renaissance Faire.
We sincerely apologize for the inconvenience this delay caused and appreciate your patience. If you have any additional questions or concerns regarding your order, please don’t hesitate to contact our customer support team by email. We’re always happy to help.
We're so happy to hear that your package arrived quickly and in perfect condition! It's wonderful to know you're enjoying the product's quality, pigmentation, and versatility. Thank you for recommending it!
We're so glad to hear that you're pleased with both the quick delivery and the excellent quality of your order! Thank you for sharing your positive feedback.
We're so glad to hear that your order arrived in a timely manner. Thank you for sharing your positive experience with us!
M
Mo · 写过 1 条评价 · 已认证 · 体验于 2026-06-08 ·
★★★★★
华丽的颜色选择和快速...
华丽的颜色选择和快速的交货!
Juvia's Place 回复2026-07-14
We're so happy to hear you love our color selection and appreciate the quick delivery! Thank you for your wonderful feedback.
D
Denise Wilson · 写过 1 条评价 · 已认证 · 体验于 2026-06-25 ·
★★★★★
产品很好,交货时间…
产品很好,交货时间也很好。 总的来说我很开心😊
Juvia's Place 回复2026-07-14
We're so happy to hear that you are very pleased with your purchase! We appreciate your positive feedback regarding the product and the timely delivery.
S
Shirley Davis · 写过 3 条评价 · 已认证 · 体验于 2026-06-26 ·
★★★★★
420300809261290357446907 订单号...
420300809261290357446907 订单号被退回,地址错误,我还没有退款,这是正确的发送地址。万达莫里斯,2079 Lake Park Dr,Apt J,士麦那 GA 30080
Juvia's Place 回复2026-07-15
Thank you for bringing this to our attention, and we’re sorry to hear about the issue with your order.
Please kindly contact our customer support team by email and include your order number so we can review the status of your returned package and determine the best way to assist you. For your security and privacy, we also recommend sending your shipping address directly to our support team rather than posting it publicly.
We appreciate the opportunity to look into this for you and help resolve the matter.