I bought the counter top dishwasher for my daughters small flat, for Christmas. It broke after a few months and it seems the heating element has failed. My daughter emailed them, and got a response, but when she replied again, nothing. Months of no help or answers, even when she said she would buy a new element. I can't find the parts listed anywhere either, so a complete waste of nearly £200. Avoid this brand like the plague.
Dishwasher worked well for 3 months- not heard back from Karlxtom
Dishwasher worked well for 3 months until it didn't. It was bought in March this year.
According to the problem section of the manual I needed to contact the company. I emailed 2 weeks ago.
I have heard nothing back.
Trying to get a hold of customer service in regards to the E6 error to get a replacement heating element,had one email and then no response, i have cancer and the dishwasher is a huge help for myself, it would be a shame to throw the dishwasher out as I've only had it a few months, please advise 🙏🏾
After purchasing a Karlxtom table-top dishwasher on Amazon, I needed some advise re plumbing it in. The company responded promptly to my emails and provided clear and concise answers to my questions.
It's hard to know what sort of customer service you'll get when buying an unknown brand on Amazon, but these guys have seriously impressed me. I highly recommend this company.