Kensington （kensingtontours.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 101 条用户评价，属于旅游度假分类，口碑优秀。好评高度一致，99% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
优秀的导游。我们在制定行程时非常注重细节。当我们在伦敦时，Kensington 应用程序非常有帮助
Hello David, Thank you for your wonderful review! We’re delighted that the excellent guides, thoughtfully planned itinerary, and helpful Kensington app made exploring London so easy and enjoyable. We hope to plan another memorable journey for you soon! Thank you, The Team at Kensington Tours
所有酒店都超级方便，步行即可到达餐厅、购物和观光！ 非常优雅的精品酒店。 导游知识渊博、友善，帮助我们找到路、翻译并教我们有关希腊的知识。从抵达时接我们，到确保我们准时到达机场出发，一切都经过深思熟虑！ 请务必询问酒店的房间位置。 街边的噪音可能会持续到深夜，因为每个人都在度假！ 感谢肯辛顿让我们再次享受愉快的旅行！
Thank you, Irene, for sharing your feedback with us. We’re delighted to hear that your Greek journey was filled with memorable experiences, from the thoughtfully selected hotels and knowledgeable local guides to the seamless support throughout your travels. We also appreciate your helpful note about room locations, as these details can enhance the overall comfort of a stay. Thank you again for choosing Kensington for another adventure,we truly appreciate your trust and look forward to welcoming you on future journeys. _ The Team at Kensington
我们的目的地专家花了很多时间与我们一起了解我们的兴趣以及我们在假期喜欢做哪些类型的事情。她还与我们会面了几次，以审查这次旅行的后勤工作。一切都很顺利，我们度过了一次超出我们预期的美妙旅行。
Hi Jamie, Thank you for taking the time to share your experience with us. We’re delighted to hear that your Destination Expert took the time to understand your interests and thoughtfully tailor your journey to what you enjoy most. It’s wonderful to know that the planning process felt collaborative, the logistics came together seamlessly, and that your trip exceeded your expectations. Thank you for choosing Kensington, we truly appreciate your trust and look forward to helping you create more unforgettable journeys in the future. _ The Team at Kensington
阿莱西亚让这次旅行没有压力，而且超级有趣。当我们到达时，黛布拉对我们的欢迎是一种可爱的感觉，让我们在乘坐火车到达最终目的地时感到舒适。总的来说，公司的沟通非常棒。
Hello Mason, Thank you for your wonderful review! We’re delighted that Alessia made your trip both stress free and fun. It’s lovely to hear that Debra’s warm welcome helped you feel comfortable navigating the trains and that communication throughout your journey was fantastic. Thank you, The Team at Kensington Tours
肯辛顿为我们安排了一生难忘的旅行，做得非常出色。他们熟练地处理了我们最近 10 天的欧洲之旅的一切事宜。我们的目的地专家 Matthew Mah 非常棒。他提供的服务非常好。我们在伦敦还有一位很棒的导游，名叫彼得，在巴黎有一位名叫大卫·兰布雷特的导游，在意大利还有一位名叫弗朗卡的导游。强烈推荐这家公司！
Hello Susan, Thank you for your wonderful review! We’re delighted that Matthew expertly planned your trip of a lifetime and provided such excellent service. It’s also wonderful to hear that Peter, David, and Franca made your time in London, Paris, and Italy so memorable. We truly appreciate your recommendation and hope to plan another incredible journey for you! Thank you, The Team at Kensington Tours
完美的计划和执行！！ 没有问题或故障！ 很棒的经历！
Hi Don, We’re delighted to hear that your journey came together seamlessly and that every detail contributed to such a positive experience. Creating thoughtfully planned, worry-free travel experiences is at the heart of what we do, and we truly appreciate you trusting Kensington to be part of your adventure. We look forward to helping you plan many more memorable journeys in the future. _ The Team at Kensington
我和我丈夫刚刚从瑞士旅行回来，这在各方面都很棒。由我们在美国的联系人 Jessica 和她在瑞士的同事 Caroline 精心策划。 一切都按时完美地进行，非常顺利，酒店非常宏伟，我们入住的特定酒店房间的景色也很壮丽。 在这次旅行之前，我向杰西卡提出了很多问题，她在整个计划过程中非常耐心且非常迅速地提供答案。 我感到非常非常幸运能够与她一起工作，并且能够与肯辛顿一起工作。 我们的导游和司机也很棒。 谢谢您，肯辛顿！ 我们将永远以最美好的回忆来回顾这段经历。
Hello Lisa, Thank you for your wonderful review! We’re delighted that Jessica and Caroline planned such a seamless journey through Switzerland. It’s fantastic to hear that the magnificent hotels, beautiful views, wonderful guides, and attentive service made your experience so memorable. We look forward to creating more unforgettable journeys for you! Thank you, The Team at Kensington Tours
我们最近按照最后一刻的计划去了英格兰和苏格兰！我们过去曾使用过肯辛顿 (Kensington)，因此想了解一下私人旅行的可能性。 Alexa 帮助我们填补了初步行程中的许多漏洞。我们在旅行时有一些家庭义务，所以已经预订了一些住宿，但没有太多其他的。 Alexa 在不到 3 周的时间内完成了一次精彩的旅行，没有出现任何故障。 我们有充足的休息时间；在出色的导游的带领下，我们探索了两国乡村的一些瑰宝。 Alexa 负责管理六趟不同的火车、酒店、私人接送服务以及利物浦的调酒课等有趣的活动。 在两周的旅行结束后，我们在英国的最后一周与家人见面，轻松而快乐。 谢谢你！
Hello Cheryl, Thank you for your wonderful review! We’re delighted that Alexa created such an incredible journey through England and Scotland on short notice. It’s fantastic to hear that every detail was seamless, from the trains and transfers to the exceptional guides and unique activities. We hope to plan another memorable adventure for you soon! Thank you, The Team at Kensington Tours
凯蒂计划了这次旅行，整个过程非常顺利。 她真正倾听我们想要什么和不想要什么，并让这一切发生。 我们当地的导游保罗非常棒。 我们和他一起看到了很多令人难以置信的动物和美丽的风景，周围没有一大群人。 他带我们进行了一些令人难以置信的徒步旅行，我们不会忘记！
Hello Catherine, Thank you for your wonderful review! We’re delighted that Katie thoughtfully planned your family trip and that Paul made your time in Grand Teton and Yellowstone so memorable. Seeing incredible wildlife, enjoying breathtaking scenery, and hiking away from the crowds sounds like a true trip of a lifetime! Thank you, The Team at Kensington Tours
首先也是最重要的是，肯辛顿 (Kensington) 聘请了知识渊博、热情的员工，他们保持足够密切的联系，以防止问题的发展，并快速解决确实出现的罕见问题。肯辛顿 (Kensington) 导游期待着让旅行变得更轻松的方法。 索菲亚·阿布拉斯就是这样一个人的一个很好的例子。 她很容易相处，知识渊博，并提出了很好的建议。 她监督直到最后，以确保计划顺利进行！ 她不仅帮助在异国他乡创造了难忘的经历，而且在旅途中她可以随时回答问题。 她很快就明白这次旅行是一次三代家庭旅行，并温柔地引导我们前往适合每个家庭成员的活动和景点。 索菲亚给我们留下了难忘的回忆。 我向任何希望进行特殊小团体旅行的未来旅行者推荐她和肯辛顿之旅。 此外，Sophia 和 Kensington Travel 立即帮助我纠正了信用卡的错误收费……从而节省了我无数的时间和挫败感。 选择 Sophia Abouras，然后选择 Kensington Travel。
Hello Dearing, Thank you for your thoughtful review! We’re delighted that Sophia’s knowledge, enthusiasm, and attentive support helped create an unforgettable experience for your family. It’s wonderful to hear how thoughtfully she tailored the journey for all three generations and assisted with the mistaken charge. We truly appreciate your recommendation and hope to plan another special journey for you! Thank you, The Team at Kensington Tours
我们的目的地专家和国内导游超出了我们的预期。有些问题确实超出了他们的控制范围。我们的担忧得到了快速、有效和尊重的解决。
Hello Gerald, Thank you for your wonderful review! We’re delighted that your destination expert and guides exceeded your expectations. It’s also reassuring to hear that when unexpected issues arose, your concerns were handled quickly, effectively, and respectfully. We hope to plan another memorable journey for you soon! Thank you, The Team at Kensington Tours
Hello Donna, Thank you for your lovely review! We’re delighted that you had a wonderful experience from start to finish. We look forward to planning another memorable journey for you in the future! Thank you, The Team at Kensington Tours
肯辛顿旅游 (Kensington Tours) 计划的克罗地亚奇妙之旅！我们度过了一段美好的时光，所有的酒店、活动和旅游都很棒！感谢 Mackenzie 帮助我们计划行程！
Hello, Thank you for your wonderful review! We’re delighted that you had an amazing trip to Croatia and enjoyed the hotels, activities, and tours. We’re especially pleased that Mackenzie helped create such a memorable journey for you. We hope to plan another incredible adventure together soon! Thank you, The Team at Kensington Tours
自己做的很糟糕并使用另一个代理机构 罢工 1 - 没有人来机场接我的妻子和 2 个孙子。当他们打电话时没有回应。所以我的妻子不得不乘坐出租车并拖着4个行李箱。 罢工 2 - 第二天他们计划进行熊体验，同样没有人来，当她打电话询问时，他们告诉她第二天就可以了。 （显然，旅行社搞砸了预订，违反了我们打印并商定的合同。她把所有事情都安排得晚了一天。 强袭3 所以整个旅程都被狗、火车、熊等雪橇搞砸了 他们将听取我律师的意见！ 对于我的孙子和妻子来说，这是一次一生难忘的旅行，更不用说非常昂贵了。 不要使用它们，当我尝试联系电话时一直响个不停，无人接听。 太糟糕了，他们不应该被允许这样对待别人，特别是因为我们与他们签有合同，他们应该遵守合同 将肯宁斯顿评分为零
Hello Ralph, We sincerely apologize for the missed airport transfer, scheduling issues, and difficulty reaching our team. We understand how disappointing and stressful this must have been for your wife and grandchildren. We would appreciate the opportunity to gather further details, thoroughly review what occurred, and work toward a resolution. Please email us at [email protected] with your booking information so our Customer Experience team can assist you directly. Thank you, The Team at Kensington Tours
我们与 11 岁的孙子一起前往奥地利和德国的特别旅行是由我们的目的地专家乔恩·哈丁 (Jon Harding) 和肯辛顿 (Kensington) 团队精心组织的。 在整个规划过程中，对我们的愿望进行了良好的沟通和理解。 雇用肯辛顿是我们的一次信心飞跃，我们虽然有些担心，但我们会毫不犹豫地再次这样做。 我们和孙子度过了一次美妙的冒险：活动、司机和导游都很棒。
Hello Sylvie, Thank you for your wonderful review! We’re delighted that Jon and the Kensington team thoughtfully planned such a special journey through Austria and Germany for you and your grandson. It’s fantastic to hear that the activities, drivers, and guides made your family adventure so memorable. We truly appreciate your trust and look forward to planning another journey for you! Thank you, The Team at Kensington Tours
我在遗产之旅中度过了一段愉快的时光。
Hello Lori, Thank you for your wonderful review! We’re delighted that you had a great time exploring your heritage and that the tour was such a meaningful experience. We hope to plan another memorable journey for you soon! Thank you, The Team at Kensington Tours
我喜欢和肯辛顿一起旅行。 旅行变得轻松。 如果有什么需要，我可以信任当地的一个人，作为安全的帮手。 导游知识渊博。这种体验是根据我们的喜好定制的，而且它是私密的，因此它使我的家人能够彼此联系。
Hello Chanda, Thank you for your wonderful review! We’re delighted that Kensington makes travel easy and provides the trusted local support, knowledgeable guides, and personalized private experiences your family values. It’s especially lovely to hear that your journeys create meaningful opportunities to bond as a family. We look forward to planning many more memorable adventures with you! Thank you, The Team at Kensington Tours
我们与 Drina Petrina 一起计划了为期 15 天的挪威之旅。 这是一次令人难以置信的旅行。 我们乘坐火车、飞机、游轮、渡轮和 RIB 穿越挪威。 肯辛顿的执行完美无缺。 他们的接送、导游等让每隔几天搬家变得毫不费力。与德里纳一起工作非常愉快。 我们已向许多朋友推荐肯辛顿 (Kensington)。
Hello Bette, Thank you for your wonderful review! We’re delighted that Drina planned such an incredible 15-day journey through Norway and that every detail, from the transfers to the guides was executed seamlessly. We truly appreciate your recommendation and look forward to planning another effortless adventure for you! Thank you, The Team at Kensington Tours
我和我的伴侣最近第一次尝试了肯辛顿 (Kensington)。我们是两位经验丰富的旅行者，总是充分计划我们的旅行。我们不确定是否希望有人为我们计划一切，但我们喜欢它。我们是第一次访问南非，很高兴我们的目的地专家路易斯根据我们的兴趣规划和推荐最佳体验。我们肯定会推荐它们，并在大型国际旅行中再次使用它们。
Hello Channelle, Thank you for your wonderful review! We’re delighted that Louise created a personalized South African journey perfectly suited to your interests and made your first experience with a fully planned trip so enjoyable. We truly appreciate your recommendation and look forward to planning your next international adventure! Thank you, The Team at Kensington Tours
我们探索班夫湖泊的一日游非常棒！我们的导游很棒，乘坐很舒服，早餐和舔虽然简单但非常美味。不用自己计划和协调这一天真是太好了。
Hello Michele, Thank you for your wonderful review! We’re delighted that you enjoyed exploring Banff’s beautiful lakes, along with the comfortable transportation, tasty meals, and excellent service from your guide. It’s wonderful to hear that having everything planned allowed you to simply relax and enjoy the day! Thank you, The Team at Kensington Tours
共 101 条符合条件的评价