Kensington （kensingtontours.com）在 OK.one 的综合评分为 4.9 分（满分 5 分），基于本站收录的 101 条用户评价，属于旅游度假分类，口碑优秀。好评高度一致，99% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。
肯辛顿再次出色地规划了我们乘坐火车穿越瑞士的旅行。我们的导游很棒，我们的酒店也很棒。强烈推荐一次没有头痛的冒险
Hello Victoria, Thank you for traveling with Kensington again! We're so pleased to hear your Swiss rail journey was another success. It's wonderful to know the guides, hotels, and seamless planning made for a stress-free adventure. We truly appreciate your recommendation and look forward to helping you plan your next journey. Thank you, The Team at Kensington Tours
玛德琳真正倾听了我们在家庭度假中想要的东西。然后她选择了完美的旅行。 整个过程非常简单。
Hello Brian, Thank you for your kind feedback! We're delighted to hear Madeline took the time to understand what your family was looking for and created the perfect itinerary. We're so glad the entire planning process was easy and enjoyable. We appreciate your trust and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
肯辛顿确保我们第一次访问冰岛不会是最后一次。 我们与他们反复沟通，为我和我的丈夫以及我的姐姐和姐夫策划了尽可能最好的体验，结果这次旅行涵盖了我们所有的兴趣爱好、优质的住宿、小团体旅游和专家导游的体验，以及航班安排的管理，当冰岛航空在我们的旅行前做出改变时，这些都变得毫无困难。 这两位代理人（我们在一年中无缝地交接，直到其中一位离开公司时才离开）非常专业、积极主动并且定期保持联系。当我们在旅途中遇到一个小问题时，他们在告诉我们这一点后就纠正了。 肯辛顿 (Kensington) 对当地的熟悉使他们在从机场乘坐私人面包车（而不是高度商业且拥挤的蓝色泻湖）的途中确保了非常自然和豪华的温泉和午餐，在雷克雅未克市中心可爱的洛加维格街的步行区上迷人的小型沙滩酒店，14 人的旅游团而不是传统的黄金圈一日游和南海岸瀑布/海滩/冰川徒步的大型巴士，有一天，我们轻松地徒步旅行，然后下降到一座休眠火山（壮观），而我们的姻亲则在雷克雅未克步行美食之旅，并乘坐高速 12 座开放式 RIB 船观鲸，而不是乘坐一艘拥挤的大船，在我们水上的两个小时内，我们无法快速看到各种鲸鱼、海豚和海雀。 我们在冰岛度过了美好的 6 天，毫无疑问，我们会在以后的冰岛和世界其他地方的旅行中再次使用肯辛顿酒店。
Hello Barbara, Thank you for such a thoughtful review. We're thrilled your first trip to Iceland was such a memorable one and that our team was able to create an itinerary reflecting everyone's interests. It's wonderful to hear the personalized experiences, boutique accommodations, small-group tours, and local recommendations made such a difference. We're also pleased we could quickly resolve the issue that arose during your trip. We truly appreciate your trust and look forward to helping you discover Iceland again and many more destinations beyond. Thank you, The Team at Kensington Tours
这是我们第一次体验肯辛顿之旅，给我们留下了深刻的印象！我们在瑞士呆了10天。我们的目的地专家 Nicolo Capucci 非常专业，以丰富的专业知识安排了我们的议程。我们担心火车旅行，他非常彻底地向我们解释了该系统并向我们保证我们会没事的。他是对的！ 我们的旅行私人导游和司机再好不过了！ 我们希望与尼科洛讨论未来的旅行，因为我们知道这次冒险将会完美安排。谢谢尼科洛和肯辛顿之旅！
Hello John, What a wonderful first experience with Kensington! Nicolo will be so pleased to know his expertise and reassurance made your Swiss rail journey feel easy and enjoyable. We’re also glad the private guides and drivers helped make your 10 days in Switzerland so memorable. Thank you for placing your trust in us. We look forward to helping plan your next adventure. Thank you, The Team at Kensington Tours
首先，阿拉斯加是一个令人惊叹的目的地，其景观的规模令人惊叹。我们的旅行顾问 Shaina Molano 在预订过程中表现出色，制定了全面的行程。我们能够在有限的时间内看到我们愿望清单上的所有内容。此外，她在旅途中全程跟进，确保我们玩得很开心！
Hello Tom, Thank you for sharing your experience. It means so much to know Shaina helped create an unforgettable Alaska adventure and ensured your itinerary included everything on your wish list. We're especially pleased she stayed connected throughout your journey to make sure everything went smoothly. We appreciate your kind words and hope to help you plan another incredible trip soon. Thank you, The Team at Kensington Tours
工作人员非常棒——反应灵敏而且知识渊博。
Hello Doug, Thank you for your kind feedback! We're delighted to hear our team was responsive, knowledgeable, and helped make your experience a positive one. We appreciate your trust and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
Tanya Murray 多年来一直为我们预订肯辛顿之旅的假期。一张比前一张好。她从拿到最后一张门票开始观看阿姆斯特丹的维米尔展览，并总是安排精彩的艺术体验（我的妻子是一名艺术家）和美妙的自然景观来激发她的想象力。我们现在都 75 岁了，她考虑到我们不断变化的身体限制（例如，没有太多楼梯、坡道和/或电梯的可用性）。另外，如果最后一刻出现问题，Tanya 或本地电话号码能够很好地满足我们的需求。有时，我会根据最后一天左右发生的事情要求更改行程。塔尼娅总是这样安排。 只要我们能够实际旅行，我们就会继续与 Tanya 预订旅行团，希望在未来的几年里都能如此。
Hello David, Thank you for your heartfelt feedback. We're honored to hear Tanya has been helping plan your journeys over the years and continues to create experiences that reflect your interests while thoughtfully accommodating your evolving travel needs. It's especially wonderful to know her responsiveness and attention to detail have made each trip so memorable. We truly appreciate your continued trust and look forward to helping you create many more unforgettable journeys in the years ahead. Thank you, The Team at Kensington Tours
把所有的计划留给他们，只管享受假期。 只是喜欢与他们谈论我们正在寻找的东西，听取他们的建议，然后看到所有这些都在纸上结合在一起，真是令人放松和有趣。 这次旅行太棒了。 我们一定会再次与他们合作。
Hello Carol, Thank you for your wonderful feedback! We're delighted to hear you enjoyed the planning process as much as the trip itself. It's great to know our team helped bring your vision to life, allowing you to simply relax and enjoy your London vacation. We truly appreciate your trust and look forward to planning your next Kensington adventure. Thank you, The Team at Kensington Tours
我们在米科诺斯岛度过了令人难以置信的住宿体验，在令人惊叹的别墅之外，帕夫洛斯和玛丽亚是您能想象到的最好的白手套服务。在享受五星级待遇的同时有宾至如归的感觉。强烈推荐！！
Hello Dylan, Thank you for your wonderful feedback! We're delighted to hear you had such an incredible stay in Mykonos. It's wonderful to know the villa, along with the exceptional care from Pavlos and Maria, made you feel at home while enjoying true five-star service. We truly appreciate your recommendation and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
从大约一年半前完成的令人难以置信的计划到实际的旅行，肯辛顿的工作人员都表现得令人难以置信。 对我高龄的住宿条件、家人的饮食限制以及对我们愿望的关注都非常出色。
Hello Char, Thank you for your wonderful feedback! We're delighted to hear our team helped create such a memorable journey, from the early planning stages through to your travels. It's especially rewarding to know your accommodations, dietary needs, and personal preferences were thoughtfully taken into account. We truly appreciate your trust and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
我们的旅行专家听取了我们对这次旅行的需求，并策划了一次将放松和探索完美结合的旅行。我们的当地导游带我们去了当地的瑰宝，而不仅仅是旅游热点——他们让这次旅行真正精彩。肯辛顿 (Kensington) 总是只需一个电话即可解答问题，让旅途毫无压力。从预订到旅行，一切都很顺利。
Hello Stacey, Thank you for your wonderful feedback! We're delighted to hear your anniversary trip was everything you had hoped for. It's wonderful to know your travel expert created the perfect balance of relaxation and exploration, while your local guides introduced you to authentic hidden gems. We're also pleased our team was always there when needed, making your journey seamless and stress-free. We truly appreciate your trust and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
规划是关键，Kensington 做得很好。这是我们一生一次的旅行，它没有让我们失望。需要时很容易找到工作人员。机场和火车交通都是一流的。旅行和短途旅行超出了预期。圣托里尼岛双体船日落巡游是这次旅行的亮点，永远不会被忘记。肯辛顿是我们下一个旅行目的地的首选。
Hello Kevin, Thank you for your wonderful feedback! We're delighted to hear your once-in-a-lifetime trip exceeded your expectations. It's great to know the planning, transportation, tours, and responsive support made your journey seamless, and we're thrilled the Santorini catamaran sunset cruise was such an unforgettable highlight. We truly appreciate your trust and look forward to helping you plan your next Kensington adventure. Thank you, The Team at Kensington Tours
我对挪威之行有一个模糊的想法：看看陆地、峡湾和海洋；在那里度过大约11-12天；将城市与自然融为一体；以及我正在寻找什么样的帮助。我有一个我认为合理的价格范围。 挪威代表KIMBERLY D'AOUST接受了这些模糊的想法，提出了一个行程（奥斯陆-弗洛姆-卑尔根-特隆赫姆，交通方式有火车、快船、游轮），结果是一次奇妙的旅行。特别活动包括弗洛姆 3.5 小时的峡湾探险以及卑尔根岛上餐厅的晚餐。 金伯利非常关注我对我感兴趣或不感兴趣的许多想法。所有的后勤工作都完美无缺，并且超出了预期。例如，在两家酒店，我希望拥有一间可以欣赏峡湾景色的房间，但景色非常棒。 唯一稍弱的项目是奥斯陆的 Clarion Hotel the Hub。 总的来说，金伯利（Kimberly）根据我的独立程度完美地想象、定制和组织了这次旅行。
Hello Olga, Thank you for sharing such thoughtful feedback! We're delighted to hear Kimberly transformed your ideas into a personalized Norway itinerary that exceeded your expectations. It's wonderful to know the seamless logistics, unforgettable experiences, and attention to detail made your journey so memorable. We also appreciate your comments about the hotel in Oslo and will share them with our team as we continually refine our travel experiences. Thank you, The Team at Kensington Tours
最初对日程安排很犹豫，但萨拉计划得很周到。不是太忙，但有足够的时间来看看我们想要看的东西。 下次有一个特定的食物之旅将是一个很好的补充。 除了航班之外，最初的预订相当顺利。我们自己预订了最初的航班，并依靠肯辛顿航空预订智利国内航班，但他们不允许。萨拉找到了解决方法。但这可能是不五星级的原因之一。
Hello Nicholas, Thank you for sharing your feedback! We're delighted to hear Sara created a well-balanced itinerary that allowed you to see everything you wanted without feeling rushed. We also appreciate your suggestion for a food-focused tour and your comments regarding the flight booking process. Your feedback helps us continue to improve our travel experience. We appreciate your trust and hope to welcome you on another Kensington adventure. Thank you, The Team at Kensington Tours
很棒的旅程，提前设置了很多细节
Hello Amy, Thank you for your kind feedback! We're delighted to hear you had a great journey and that the advance planning helped make your experience smooth and enjoyable. We appreciate your trust and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
肯辛顿在安排我们的维也纳和布拉格之旅方面做得非常出色。他们的代表知识渊博、可靠且令人愉快。我肯定会使用 Kensington 来安排未来的旅行。
Hello Sheila, Thank you for your wonderful feedback! We're delighted to hear you enjoyed your journey through Vienna and Prague and that our representatives made your experience both seamless and enjoyable. We appreciate your trust and look forward to planning your next Kensington adventure. Thank you, The Team at Kensington Tours
酒店和活动的选择非常适合我的家人。 克里斯（我们的经纪人）听了我想要的东西并为我们提供了它。 特别是，我们正在寻找具有整体家庭氛围的地点（我们所有人在一起而不是单独的房间）。 他正是我们所需要的。 这些酒店都是五星级的，让全家人都“惊叹不已”。我们的活动是根据各种不同的“喜好”量身定制的，每个人都找到了愉快的时光。 最精彩的是双体船全天巡游——美妙的体验。
Hello Joe, Thank you for your wonderful feedback! We're delighted to hear Chris created the perfect Costa Rica family getaway by listening to your needs and tailoring every detail to your travel style. It's great to know the hotels, activities, and unforgettable catamaran cruise made for such a memorable experience. We appreciate your trust and look forward to welcoming your family on another Kensington adventure. Thank you, The Team at Kensington Tours
一次独一无二的旅行。克里斯蒂做得非常出色，我迫不及待地想开始我的下一次旅行。 她计划了每一个细节，并真正倾听了我想要的一切。 司机兼导游约瑟夫非常棒。 她每一步都可以提供帮助！我已经在为明年做计划了。
Hello Eileen, Thank you for your wonderful feedback! We're delighted to hear Kristi planned such a memorable trip and took the time to bring your travel vision to life. It's also great to know Joseph made your experience even more special. We appreciate your trust and are excited to help you plan your next Kensington adventure! Thank you, The Team at Kensington Tours
从您第一次询问到您返回家中，Kensington 都会提供一名联系人。 这本身就是无价的。 这次旅行带我去了我特别要求参观的地方并迎合了我的兴趣。 这是经过深思熟虑的安排，让我对冰岛有了一个精彩的概述。
Hello Linda, Thank you for your kind feedback! We're delighted to hear you valued having a dedicated contact throughout your journey and that your Iceland itinerary was thoughtfully tailored to your interests. It's wonderful to know the trip gave you the experience you were hoping for. We appreciate your trust and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
执行计划、选择的短途旅行和指南。
Hello Michael, Thank you for your kind feedback! We're delighted to hear you enjoyed the seamless execution of your itinerary, the thoughtfully selected excursions, and the expertise of your guides. We appreciate your trust and look forward to welcoming you on another Kensington adventure. Thank you, The Team at Kensington Tours
共 101 条符合条件的评价