Update: After being told no twice by the customer service email, I emailed the billing email and they issued my refund. Just a heads up to anyone dealing with this same problem. Raised the review score to reflect this.
I signed up for the service briefly but within the first couple days lost interest. I always had issues logging in, it seemed complicated to use, it sent an overwhelming amount of emails to my inbox, and none of the listings were nearby me. I found better alternatives and ended up never using this service. Within a week of it, I honestly forgot it entirely.
Problem is they sent so many automated emails that my email classified it as spam and I really just forgot about the entire site once I never saw the name of it pop up in emails again. Was not aware it was an annual subscription that I would be charged for. And if there were any emails warning me of this, they were in spam so I never saw them.
Then today I get $108 withdrawn from my account and immediately search the name through my emails like “what even is this charge?” and eventually figure out it’s this site I never used charging me for another year. This has happened to me only one time before, with newspapers.com years ago when my phone broke and the new one didn’t have my payment calendar reminders on it, and they were so instantly helpful and reversed the charge since I wasn’t using the service and reached out so promptly. I really thought that was the norm. Especially in a time like this when $100 is so much to someone with small children right after Christmas. But in this case, when I contact this service within 5 minutes of that charge notification explaining I’ve never used the service and cancelled it and asking if I can be refunded since the 5 minute long “membership” between charge and cancellation was definitely not worth $108, they refused to reverse the payment.
So all in all, I found it useless and a colossal waste of my money - at this point feels like highway robbery since I had to pay that much for a grand total of 5 minutes before cancellation.
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