We’re very sorry to hear about your experience. Normally, our customer service team responds to all inquiries within 24–48 hours, and it’s never our intention to leave a message unanswered. As we’ve only recently joined Trustpilot, we are just now able to reply here. Please contact us at [email protected]
with your order details, and once verified, we’ll be glad to offer compensation to make this right. We truly value your feedback and appreciate the chance to resolve this for you.
We’re truly sorry to hear about your experience and the frustration this has caused. This is not the service we aim to provide. Please confirm whether your order was placed through our official website kingsyard.com, as our customer service team normally responds within 24–48 hours. Kindly contact us directly at [email protected]
with your order number, and we’ll make sure to look into your issue. If you need any further assistance, we’re always here to help.
W
Wayne D. Bever · 写过 1 条评价 · 体验于 2023-11-15 ·
★★★★★
订购四个喂鸟器
订购四个喂鸟器，并获得一个蜂鸟喂食器，而不是两个板油蛋糕喂食器
KingsYard 回复2025-09-28
We’re truly sorry for the mix-up with your order. This is not the experience we want for our customers. Please contact us at [email protected]
with your order details, and we’ll arrange to send the correct item or provide a suitable solution right away. Thank you for bringing this to our attention, and we appreciate your patience as we make this right.
Thank you for giving our feeder a try, and we’re sorry to hear about the concerns with your order. All of our products are backed by a lifetime warranty, and normally our customer service team responds within 24–48 hours to help resolve any issues. Please reach out to us at [email protected]
with your order details, and we’ll be glad to assist you and make sure your warranty is properly honored. We truly appreciate your feedback and the chance to make this right.
Thank you so much for your wonderful feedback! We’re thrilled to hear how much you and your feathered friends are enjoying the feeders. It means a lot to us that you notice the quality and thoughtful design. We truly appreciate your support and can’t wait to bring you more feeders to enjoy in the future. Happy birding!
Thank you for sharing your detailed experience with our feeders! We’re delighted to hear that both the Triple Bird House Feeder and the Brushed Copper Tube Feeder are serving you well. It’s great to know you enjoy the convenience of offering different seeds and the look of the brushed copper design in your backyard. We truly appreciate your support and wish you many more seasons of joyful birding!
Thank you so much for your thoughtful review! We’re thrilled to hear that you’re enjoying the durability, multi-compartment design, and squirrel-resistant features of your feeder. It’s wonderful to know it’s making bird feeding both easy and enjoyable for you. We truly appreciate your recommendation and look forward to bringing you many more seasons of lasting birding joy!
