KOLYBEL LASH

Hi Dianna, we really appreciate your kind words! It makes our day knowing you love the soft, fluffy quality of our lashes. Hope you create stunning lash sets with them ✨

Hi HP SPARKLE, We’re so sorry to hear you’ve had this uncomfortable experience 😔. Every customer’s feedback means so much to us, and we take product safety very seriously. After checking our Shopify order records, we haven’t found any purchase linked to your account. If you bought our product, you can share your order number right here on Trustpilot, or reach out to our support team at **[email protected]** with your order number, and we will carefully look into this for you ✨. We know eye discomfort can be really upsetting. On rare occasions, lash adhesive may cause irritation, which can relate to individual ingredient sensitivity, application process or product storage/expiry status. **All our products have passed professional testing and certifications.** We hope to hear from you soon so we can help resolve this 💛. Best regards, KOLYBEL Support

Hi Kylie 💖 Thank you for your lovely praise! We really appreciate your support and will keep bringing great lash supplies for you !!!

Hi Milija 💖 Thank you so much for your lovely sweet review! We’re absolutely thrilled to hear you love our fast shipping, premium lash quality and affordable prices ✨ It means the world to us that our products are totally worth your money. We can’t wait to serve you again for your next lash supplies order 🥰

Dear Aaliyah, Your sweet five-star review really touched our whole team!🥰 We fully understand how challenging the learning curve can be when you first start out as a lash artist, so it means everything to us that our products fit your needs perfectly. We truly care about your lash business growth, whether you place more orders with us in the future or not. If you ever run into any troubles or need professional advice, our team is always here for you without hesitation. Wish you a flourishing lash career ahead!🫶🏼

Hi Muse Beauty, We really appreciate your wonderful review! Glad our Cashmere Lash Extensions meet your salon needs and bring great satisfaction to your customers.💖 Your recognition is our greatest motivation, looking forward to your next order and always supporting your lash business!🥰

Hi Sandra, your sweet review absolutely made our day! Nothing makes us happier than knowing our lashes help you create stunning sets that your clients adore, plus our quick delivery works well for your schedule. Thank you endlessly for your support—we’re so grateful for awesome artists like you.💖

Hi Richard, We’re truly sorry to hear about the poor retention your client experienced with our lash glue, especially as you’re an experienced lash technician with many years in the industry. This is absolutely not the performance we aim for our professional-grade adhesive. There are several factors that can impact lash retention, including humidity levels, glue storage, prep steps for natural lashes, and application technique. We’d love to troubleshoot this with you one-on-one and make this right. Please reach out to our support team at [email protected] or our store email with your order number, and we’ll offer a full resolution, plus share our professional glue usage guide to help boost retention for your future sets. We greatly appreciate your honest feedback, as it helps us continuously improve our products for lash artists like you.