KonsciousKeto

Hello Douglas, We’re sorry to hear that your wife hasn’t experienced the results she hoped for. We understand how disappointing that can be, especially after giving the product a fair try. Our team has offered a 50% refund for your order, which you’ve accepted, and we’re happy to confirm that it has already been processed. You should see the refund reflected in your account soon, depending on your bank’s processing time. While we’ve had thousands of customers who swear by Keto Activate and how it helped them reach their health goals, supplements can affect each person differently depending on their unique body chemistry and health background. We truly appreciate you giving our product a try and sharing your experience. Your feedback helps us improve and support our customers better. Sincerely, Konscious Keto Team

Hello Jeff, We’re really sorry to hear about your experience and understand how frustrating it can be to wait for an order without updates. Right now, Protaflo is temporarily out of stock, which is why your order hasn’t shipped yet. The good news is that our manufacturing team confirmed the restock will be available on November 7, 2025. Once it’s ready, we’ll notify you right away and ship your order as soon as possible. Please know that our company is legitimate, and we would never intend to take your money. We truly appreciate your patience and understanding as we work through this delay. If you prefer to cancel your order instead, just let us know and we’ll process it right away. Thank you for your understanding and for giving us the chance to make this right. We look forward to hearing from you soon. Sincerely, Konscious Brands

Hello Patricia, Thank you for taking the time to share your feedback. We’re really sorry to hear that SynoCell didn’t bring you the relief you were hoping for and that our refund process caused any frustration. We never want our customers to feel misled, and we truly appreciate the chance to clear things up. Our 90-day money-back guarantee is designed to give customers time to try SynoCell with confidence. The first bottle is completely risk-free for 30 days, and any remaining unopened bottles can be returned within 90 days for a refund. This policy helps us prevent misuse while still ensuring our customers have a fair opportunity to try the product and request a refund if it doesn’t work for them. We also understand how inconvenient it can be to pay for return postage, especially for customers outside the US. While international returns are currently not covered, we’re actively working with our partners to make free return shipping available in more regions soon. Thank you for giving us a chance to clear things up. Let us know if you need further assistance. Sincerely, Konscious Keto Team

Hello Catherine, We’re truly sorry to hear about your experience and the frustration this has caused. This is not the experience we want for our customers, and we appreciate the opportunity to make things right. Our checkout system sometimes offers optional add-ons or bundles for extra savings, and we understand how this can feel confusing when more items end up in the cart than intended. We’re actively working on improving the process so it’s always clear what is being ordered. We also want to assure you that our customer service team has been working on your case and has already provided you with a return label so you can send the products back at no cost to you. Once our warehouse receives and confirms the return, your refund will be issued promptly. Thank you for bringing this to our attention. We value your feedback and are committed to improving both our ordering process and communication. Sincerely, Konscious Brands

Hello Tom, We’re really sorry to hear about the confusion with your order and the frustration it caused. That’s not the experience we want for our customers, and we truly appreciate you bringing this to our attention. Our checkout process sometimes includes bundle options or add-ons to give customers extra savings. We understand how this can feel confusing when more than the intended item gets including subscriptions which are completely optional. We’re actively working on making this process clearer so every order reflects exactly what was meant to be purchased. Your feedback helps us improve transparency so our customers always feel confident about what they’re ordering. We’re glad to hear PayPal was able to help resolve the billing issue quickly, and we’re also happy to know you’re still giving the product a try. If you have any concerns or need support along the way, please don’t hesitate to reach out to us at [email protected] . We’re here to help every step of the way. Sincerely, Konscious Keto Team

Thank you for sharing your amazing transformation, Dwicke! It’s so inspiring to see how you pushed past skepticism, trusted the process, and achieved such incredible results. We’re thrilled to have been part of your journey and can’t wait to see you continue thriving! Here’s to your ongoing health and happiness! Konscious Keto Team

Thank you for sharing your story, Lenon! We’re so inspired by your strength and thrilled that Konscious Keto could help you regain comfort and confidence in daily life. Your journey is a wonderful reminder of why we do what we do, we’re honored to be part of it. Hope you stay healthy, happy, and thriving! Konscious Keto Team

Hi Mary, Thank you for reaching out! You’re absolutely welcome to return your order. If you give Emma a try and feel it’s not the right fit for you, just email us at [email protected] and we’ll be happy to help you with the return process. Our money-back guarantee covers your first bottle for up to 30 days, so you have enough time to see if it’s a good match. If you purchased more than one bottle, you can return all unused and unopened bottles within 90 days for a refund. We hope this gives you peace of mind, and we’ll be here to assist every step of the way. Sincerely, Konscious Keto Team

Thank you for sharing your journey, B.! We’re so glad to hear how much clarity and confidence you’ve gained with Committed Coaches. It’s inspiring to see your progress — not just in weight loss, but in building healthy habits and understanding the ‘why’ behind it all. We’re thrilled to be part of your life-changing journey! Sincerely, Konscious Keto Team

Your story is truly inspiring, Annette! We’re so proud of the progress you’ve made, and we, Konscious Keto, are so privileged that we are part of your journey. Thank you for letting us share in your success! Here’s to your ongoing health and happiness! Konscious Keto Team

Tammy, your journey is so inspiring! We’re thrilled to hear how Konscious Keto Team helped you transform not just your health, but your mindset too. Thank you for trusting us to be part of your story — we’re so proud of you and excited for all that’s ahead! Hope you stay healthy, happy, and thriving! Konscious Keto Team

Diane, what an amazing transformation! We’re so happy to hear how Committed Coaches has not only helped you lose weight but also build lasting confidence and knowledge for a healthier lifestyle. Thank you for sharing your journey, we’re excited to see you continue thriving! Konscious Keto Team

Hi Paulette, Wow—thank you so much for sharing your experience with us! Your words mean the world, especially coming from someone with your background and expertise. We’re so inspired by your journey, your resilience after such a challenging time, and your openness to embrace new habits and support along the way. It’s wonderful to hear how the program, the coaches, and the community have been such a positive force in your life. You’re right—we’re all unique, and it’s amazing to see how you’ve found a plan that feels both sustainable and supportive. We’re grateful to have you as part of our community, and we’re cheering you on as you continue building strength, balance, and lasting health. With gratitude, Konscious Keto Team

Hello Micheal, We’re very sorry for the experience you had with our third-party coaching partner. This is not the kind of interaction we want for our customers, and your feedback will be shared with the appropriate team for review. To give a bit of context, we recently partnered with a coaching company we partnered with to provide personalized guidance for customers who want additional support in reaching their health goals. While they are not directly part of our company, we understand how this reflects on us as a brand. We want to assure you that our product is effective on its own, and we have thousands of customers who can attest to the results they’ve experienced. Sincerely, Emma Relief Team

Hello Claudette, Thank you for sharing your concern. We completely understand how frustrating it must feel to be charged and not see your order arrive. After carefully reviewing your order, we can confirm that it was delivered to your address on July 7, 2025. We recommend checking with members of your household or neighbors to see if someone may have received it on your behalf. Sometimes carriers also leave packages in mailrooms, parcel lockers, or other safe spots, so it may be worth checking those areas as well. If after checking you are still unable to locate the package, please reach out to us directly at [email protected] so our team can assist you further. We want to make sure you receive the products you ordered. Sincerely, Konscious Keto Team

Hello Audrey, Thank you for sharing your experience, and we’re sorry to hear about the confusion and frustration this caused. We understand that you did not intend to complete this second purchase. However, please know that we are unable to place orders on behalf of our customers. All purchases require going through multiple confirmation steps, including entering payment information, which we neither store nor have access to. It's also worth noting that the item you purchased was different from your original order, which is something only you can select during checkout. We’d like to confirm that your refund was successfully processed through the dispute you opened with your bank. It should reflect in your account within 3 to 7 business days. If you have any further questions about the refund itself, we recommend checking directly with your bank as they now have full oversight of the transaction. Again, we appreciate your feedback and take your concerns seriously. If there’s anything else we can assist with, feel free to reach out. Sincerely, Konscious Keto Team

Thank you so much, Theresa! We’re thrilled to hear Keto Activate has become a part of your daily routine for over two years. What a great way to start the day—thank you for being with us! May you always feel your best and stay happy! Konscious Keto Team

Thank you so much, Rick! We're honored to be your go-to and truly glad Emma continues to deliver the results you need. We appreciate your loyalty and support over the years! Here’s to your ongoing health and happiness! Konscious Keto Team

Hello Alese, Thank you for sharing your thoughts with us. We’re sorry to hear that your experience didn’t match your expectations, but we’d love to share a bit more about how Keto Activate was developed. We designed Keto Activate to not only be effective but also something enjoyable enough to look forward to each day. Each serving contains our scientifically developed D-Beta-Hydroxybutyrate (D-BHB) ketones, formulated to help support your body’s natural ketosis process. We also included a double blend of key minerals to help your body stay supported while in ketosis. That said, we understand everyone’s preferences and results can vary. That’s why we have a team of coaches ready to help you get the most out of Keto Activate if you’d like to give it another try. They can share helpful tips, explain how the product works, and guide you on the best way to use it to reach your goals. If you’d like to talk with one of our coaches, or if you’d like to discuss your refund options for any unopened bottles you still have, please email us at [email protected]. We’re here to help in any way we can. Sincerely, Konscious Keto Team

Thank you so much, Elaine! We're truly grateful you gave Emma a try and so happy to hear it’s brought you real relief. Your story means a lot, and we appreciate you recommending us to others who may be struggling too. To your continued well-being and happiness! Konscious Keto Team