Hi Shamonique,
We’re truly sorry to hear about your experience and appreciate you bringing it to our attention.
Your refund has already been requested and should reflect in your account within 3–7 business days.
For context, the people you spoke with over the phone are part of a coaching company we partner with to help customers reach their goals through personalized support. While they are not directly part of Konscious, we completely understand how this reflects on us as a brand. We sincerely apologize for falling short of your expectations and will be meeting with our partner team to address this and ensure improvements moving forward.
Thank you for sharing your experience with us. Your feedback helps us identify areas for improvement so we can provide better service in the future.
Sincerely,
Konscious Keto Team
Hello Maybel,
Thanks so much for giving Keto Activate a try and for sharing your honest feedback. We’re really sorry to hear it didn’t have the effect you wanted. We know that can be frustrating.
Our products are made from scientifically researched, carefully sourced ingredients. That said, the effects of supplements can vary from person to person. There can also be factors outside our control that might affect how well they work.
If you’re interested, we do have a team of coaches you can talk to about Keto Activate and its ingredients. They can answer your questions, share tips, and offer more guidance to help you get the best results.
If you’d like to connect with a coach, please reach out to us at [your support email/phone]. We’d be happy to help.
All the best,
Konscious Keto Team
R
Richard · 写过 5 条评价 · 已认证 · 体验于 2025-07-03 ·
★★★★★
正如广告所言,这是一个好产品。
喝一杯美味的饮料是开启新一天的好方法,这种饮料旨在慢慢开始燃烧多余的体重,同时为您提供能量爆发。
KonsciousKeto 回复2025-07-04
Hi Richard,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the taste and feeling the benefits of that morning boost. It’s awesome to know it’s helping you start the day right and work toward your goals. We truly appreciate you being part of the community!
All the best,
Konscious Keto Team
Hello Julie,
Thank you for your honest feedback. We're truly sorry for the frustration you experienced with Konscious Keto. This is not the kind of experience we want our customers to have, and we completely understand how disappointing this has been for you.
We’re sorry to hear that the taste of the product didn’t work for you. We know everyone’s preferences are different, and while many of our customers enjoy it, we understand it’s not for everyone. We also apologize for the frequency of calls and emails you received. That should not have happened, and we’ve taken steps to ensure your preferences are respected moving forward.
Regarding your refund, we’re happy to confirm that it has been successfully processed. Depending on your financial institution, it should reflect in your account within 3 to 7 business days.
Again, we sincerely apologize for the delay and any inconvenience caused. We appreciate your patience and your feedback, which helps us improve. If there's anything else we can assist you with, feel free to reach out.
Best regards,
Konscious Keto Team
M
Melanie M. · 写过 1 条评价 · 已认证 · 体验于 2025-06-20 ·
★★★★★
失望的 …
使用该产品 2 个月后,没有看到太大的差异或变化。
KonsciousKeto 回复2025-06-24
Hello Melanie,
Thank you so much for taking the time to share your feedback with us. We're really sorry to hear that your experience with Emma didn’t meet your expectations.
Emma is created with the goal of supporting people dealing with gut health issues using carefully selected, all-natural ingredients. But we totally understand that everyone’s body reacts differently, and while many customers have had great results, we know that it may not work the same way for everyone.
That is why we also have a dedicated team of coaches that can help you get the best out of Emma. They can share more insights about our product and how it can help with your constipation . If you are interested with getting in touch with our coaches or if you want to discuss your refund options, just email us at [email protected].
If there’s anything else we can do or if you have any questions, please don’t hesitate to reach out. Our customer support and coaching teams are always here to help!
Sincerely,
Konscious Keto Team
Thank you so much for sharing your journey, Joy!
We’re thrilled our coaches came into your life at the right time and that it’s been a true support system for your health and lifestyle goals. From the coaching and community to the workouts and recipes, we’re so glad it’s all helping you feel stronger, healthier, and more empowered every day. Keep showing up—you’re doing amazing!
All the best,
Konscious Keto Team
T
Tracey VL · 写过 6 条评价 · 体验于 2025-06-19 ·
★★★★★
省钱!
省钱!!我买了 6 罐 - 味道很糟糕,而且我实际上因为这个产品而体重增加了。绝对不会推荐!
KonsciousKeto 回复2025-06-23
Hi Tracey,
Thanks for sharing your feedback. We understand that the taste of Keto Activate can be an acquired one, especially when you're just starting out. That’s exactly why we created a collection of recipes to help you enjoy Keto Activate and get the most out of its benefits while easing into the taste.
You can access the recipes here:https://ebooks.ketoactivate.com/login?redirectedFrom=%2Fdashboard. Just use the email address associated with your order. For added security, you’ll receive a one-time password (OTP) through email. Once you're logged in, you’ll find your eBooks and PDFs in the Dashboard section.
If you need help accessing your materials or have any other questions, feel free to reach out. We’re always happy to help.
Best Regards,
Konscious Keto Team
Thank you for being such a loyal customer, Theresa!
It’s amazing to hear how you’ve made Keto Activate part of your daily ritual—and what a powerhouse combo you’ve created! We’re so glad it continues to support your mornings in the best way.
All the best,
Konscious Keto Team
S
Shelia M. · 写过 1 条评价 · 已认证 · 体验于 2025-04-03 ·
★★★★★
我还是很饿。
KonsciousKeto 回复2025-06-23
Hello Sheila,
Thank you for leaving a review. We’d love to hear more about your experience and how we can help you.
To make sure we can address your concerns quickly and effectively, could you please share your order information with us? You can reach out to our team at [email protected], and we’ll be happy to assist you right away.
Looking forward to hearing from you.
Konscious Keto Team
M
Mary T. · 写过 1 条评价 · 已认证 · 体验于 2025-06-04 ·
★★★★★
美味的奶昔
美味的奶昔。服务及时
KonsciousKeto 回复2025-06-16
Thank you so much, Mary!
We’re happy to hear you’re enjoying the Keto Activate shakes and that your experience with our service has been smooth and timely. We truly appreciate your support!
All the best,
Konscious Keto Team
Hello Elaine,
Thanks for sharing your feedback. We completely understand how important it is to feel confident in the safety and effectiveness of the products you use. While the FDA doesn’t approve dietary supplements in the U.S., we work closely with trusted manufacturing partners who are FDA-registered, third-party GMP certified, and regularly audited to ensure they meet or exceed the standards set by the FDA’s 21 CFR Part 111.
We created our video to give a full and transparent explanation of what our product is, what’s in it, and how it’s designed to help our customers reach their goals.
Dr. Sam supported us throughout the process with her expertise in formulation and consultation, but she isn’t involved in the business or operations side of Konscious.
Regarding returns, shipping, and handling fees, everything is clearly outlined on our website here: https://konsciousketo.com/pages/shipping-refund-policy.
Lastly, we’re happy to confirm that your refund was successfully processed on June 16, 2025. If you have any other questions or need further help, don’t hesitate to reach out. We're always here for you!
Sincerely,
Konscious Keto Team
Thank you so much for sharing your thoughtful and honest experience, Shiann. We’re really glad to hear that Emma and the Keto Activate have made a difference for you!
Your words about patience and consistency are so important—and we appreciate you encouraging others to give their bodies the time they need to adjust and heal. We're cheering you on every step of the way!
Warm Regards,
Konscious Keto Team
Thank you so much for your kind words, Michael!
We're beyond happy to hear that Keto Activate helped you reach your goals and keep the weight off—that’s incredible! And it means a lot to hear our team was able to take good care of you too. Your support and recommendation truly mean the world to us!
Stay Well,
Konscious Keto Team
Thank you for your honest feedback—we truly appreciate it, Becky.
We're sorry to hear that your experience with Emma hasn’t been as consistent as you had hoped, and that the website ordering process was confusing. Your input helps us improve, and we’ll be sure to share this with our team.
Again, thank you, Becky.
With appreciation,
Konscious Keto Team
Thank you so much for sharing your journey, Richard.
We're really glad to hear that Akka has been helping you, and we truly admire your proactive approach to your health—especially after everything you’ve been through. It’s wonderful that your friend recommended Emma too!
Definitely a great idea to speak with your doctor about it, and we’ll be here if you have any questions along the way. Wishing you continued strength and wellness ahead!
Warm Regards,
Konscious Keto Team
S
Sharon · 写过 3 条评价 · 已认证 · 体验于 2025-06-06 ·
★★★★★
喜欢这些奶昔的味道
喜欢这些奶昔的味道!帮助满足我对巧克力的渴望!
KonsciousKeto 回复2025-06-13
We're so happy to hear you're loving the taste, Sharon!
And that it's helping with those chocolate cravings too!
It’s great when something that feels like a treat is also part of your health routine. Thanks for sharing this sweet feedback!
All the best,
Konscious Keto Team
J
John Van Beers · 写过 2 条评价 · 已认证 · 体验于 2025-06-12 ·
Thank you so much for sharing your story, John.
We’re truly grateful you took the time, especially given everything you’ve been through. Your perspective is powerful—it's a great reminder that it’s never too late to start making small, meaningful changes for our health.
We’re so glad to hear your surgery went well, and we’re cheering you on as you ease into your new routine. Wishing you continued strength, healing, and wellness ahead.
Best Wishes,
Konscious Keto Team
Hello Carol,
Thanks for sharing your experience. We’re sorry to hear that you didn’t get the results you were hoping for. Supplements can vary from person to person. There are also factors outside of our control that could impact how well it works for each individual.
That’s why we offer a risk-free 30-day money-back guarantee, and we also accept returns of any unused and unopened bottles within 90 days.
We also have a team of trained coaches who are here to support you. They can help explain how the product works, go over the ingredients, and provide guidance to help you get the best possible results. If you're still interested, feel free to email us at [email protected]. We'd be happy to help!
Sincerely,
Konscious Keto Team
T
Tommie M. · 写过 3 条评价 · 已认证 · 体验于 2025-06-12 ·
★★★★★
这样做并没有减轻体重...
购买3瓶并使用该产品超过三个月后,没有实现减肥效果。不会再购买该产品
。
KonsciousKeto 回复2025-06-17
Hello Tommie,
Thanks for sharing your experience. We’re sorry to hear that you didn’t get the results you were hoping for. Supplements can vary from person to person. There are also factors outside of our control that could impact how well it works for each individual.
That’s why we offer a risk-free 30-day money-back guarantee, and we also accept returns of any unused and unopened bottles within 90 days.
We also have a team of trained coaches who are here to support you. They can help explain how the product works, go over the ingredients, and provide guidance to help you get the best possible results. If you're still interested, feel free to email us at [email protected]. We'd be happy to help!
Sincerely,
Konscious Keto Team
K
Katherine K · 写过 35 条评价 · 已认证 · 体验于 2025-06-11 ·
★★★★★
我的KetoActivate体验
我每天早上都会在咖啡中添加 KetoActivate。当我错过或延迟访问时,我会感到“不舒服”。
KonsciousKeto 回复2025-06-13
Thank you so much for sharing that, Katherine!
We're thrilled to hear Keto Activate has become such a key part of your morning routine—it’s amazing how something so simple can make such a difference in how we feel. That “off” feeling when you miss it really says a lot about how well it’s working for you. We truly appreciate your support!
All the best,
Konscious Keto Team