Hello Brian! Thank you for sharing your feedback so that we can assist. I see that the provider has approved you and issued the certification needed for you to submit your application to your state. I apologize if the next steps after approval were not clear. I will notify our escalation team and ask that they reach out to offer to walk you through the application process verbally. If you have questions before they reach out, please email us at [email protected].
Hello Hailey! Thank you for taking the time to leave us feedback. We completely understand how important it is to be able to access your medication as soon as possible. I see that the provider has provided proof that he uploaded you to the state database. I will notify our escalation team so that one of them can reach out to you to see how we can assist. If you have questions before they reach out, please email us at [email protected].