LendingUSA

Thank you for sharing your positive experience with LendingUSA. We're glad to hear that our representative was helpful and patient with you.

We are overjoyed to hear about your positive experience with LendingUSA! Thank you for sharing your feedback.

Your feedback is incredibly valuable. We're glad to hear about your positive experience with Daniel L. Thank you for sharing!

Thank you for taking the time to share your positive experience with LendingUSA. We greatly appreciate your feedback and recommendation.

Thank you immensely for sharing your experience with LendingUSA. We are thrilled to hear that we could assist you when you needed us most.

Thank you for taking the time to share your experience with Felipe. We're grateful for your kind words and are pleased to hear about the professional service you received.

Thank you for sharing your positive experience with us, Kirk Carter. We greatly appreciate your feedback.

We're overjoyed to hear about your straightforward experience with LendingUSA. Thank you for sharing your positive feedback!

Thanks for sharing your super lending experience with LendingUSA, Keith! We greatly appreciate your feedback.

Thank you for sharing your positive experience with LendingUSA! We are honored to have been able to assist you with your needs.

Thank you for sharing your positive experience with LendingUSA! We are honored to have been able to assist you with your needs.

We're elated to hear about your positive experience with Rafael!

Your positive experience is greatly appreciated. Thank you for sharing your experience with LendingUSA.

Hi Dennis! Thank you for reaching out. We really want to assist you, but we need a bit more information about your account to help effectively. If you could provide those details, we’d be more than happy to assist you further. Looking forward to hearing from you!

Hi there! Thank you so much for sharing your feedback! I’m glad to hear that the transition was smooth for you. We always aim to make the process as easy as possible for our customers. I appreciate your thoughts regarding the interest rates, and your feedback is invaluable as we strive to improve our services. If you have any questions or if there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help, and we truly value your input! Thank you again for taking the time to connect with us!

Thank you for your feedback. We take concerns like yours very seriously and would like to address each point you’ve raised. 1. Disclosure of Third Party Involvement: LendingUSA operates in partnership with Cross River Bank, as disclosed in the application and loan documentation. We are committed to complying with both the Fair Credit Reporting Act (FCRA) and the Gramm-Leach-Bliley Act (GLBA). The involvement of Cross River Bank was included in the Truth in Lending Disclosure and other relevant documentation. We regret any misunderstanding, but proper disclosures were made in accordance with applicable laws and regulations. 2. Right to Rescind: Under the Truth in Lending Act (TILA), there are specific guidelines regarding the right to rescind certain types of loans. The right to cancel typically applies to loans secured by a borrower’s primary residence. Since this loan is unsecured, those rescission rights may not apply in this case. However, we operate within all applicable federal and state statutes, and the contract terms were clearly disclosed before any commitment was finalized. 3. Loan Disbursement and Contract Cancellation: Regarding your request to cancel, we understand your frustration. The timing of the disbursement followed the agreed-upon terms in your contract. Once the contract was signed on September 12th, the transaction was considered complete, and LendingUSA is obligated to honor the agreement. It's important to note that your purchase agreement with the merchant, specifically for a dog, clearly states that returns are not allowed. This is a matter between you and the merchant, as they determine their return policies. For the loan to be canceled, the merchant must first accept the return of the puppy and issue a refund back to LendingUSA. Only once LendingUSA receives the refund from the merchant would we be able to cancel the loan. Unfortunately, unless the merchant agrees to the return and issues a refund, the loan remains active per the signed purchase and loan agreements. 4. Multiple Emails and Communication: We strive to provide timely and transparent communication. Our records indicate that we responded to your concerns within a reasonable time frame, and our responses were consistent with both our policy and applicable laws. While we understand this may not have aligned with your expectations, our team acted in accordance with legal guidelines and our internal policies. 5. Compliance with Consumer Protection Laws: LendingUSA fully complies with federal regulations governing consumer protection and fair trade practices. We appreciate your willingness to return the property, but given that the funds had already been disbursed and the contractual terms agreed to, we were not able to cancel the loan at that stage. The agreement you signed, including the checkbox acknowledging the terms, is legally binding and confirms your understanding of the loan terms, including those related to disbursement. We value your business and always aim to resolve matters amicably. If you have any further questions or need additional clarification, please feel free to reach out. Our goal is to ensure transparency and fairness in all transactions.

Your review is appreciated. We're glad to hear about your great experience with us so far. Thank you for recommending us to your friends!

Thank you for your review, Bre S! We are thrilled to hear that our reps were friendly and helpful, and that you feel confident about your financial future.

We're utterly delighted to hear that you found us compassionate! Thank you for your feedback.

We're absolutely thrilled to hear about your positive experience with LendingUSA. Thank you for sharing your feedback!