Thank you for your wonderful review, Christine! How wonderful that ordering is easy, delivery is quick, and your puppy is such a happy girl—thank you for letting us be part of her journey! Your support means the world to us!
What a great review — thank you, Paul! We're so glad the speedy delivery keeps impressing you—that reliability matters. We understand the website issue earlier this year left things unresolved, and we'd like to make that right. We've shared your feedback with our support team so they can assist you personally. We're grateful for customers like you!
What a great review — thank you, Robert! How wonderful that your dog loves her food and you've experienced such courteous, knowledgeable support along the way! We're grateful for customers like you!
David, your kind words just made our day! Thank you for recognizing the care and professionalism our team brings to every interaction—we're grateful for customers like you! Thank you for being part of our family!
Thanks for sharing your experience with us, Kenneth! We're so glad the site was easy to navigate and your delivery arrived as promised. Your experience is exactly what we hope for! Thanks again for brightening our day!
We really appreciate you taking the time to share your experience, Sandra! Your loyalty over the years and trust in the brand mean so much—we're thrilled your fur babies are thriving and you're happy with the care they're receiving. We look forward to serving you again!
What a great review — thank you, Robin! How wonderful that you love the dog food and found ordering so easy with fast delivery—we're thrilled the autoship experience is working so well for you! We look forward to serving you again!
What a great review — thank you, Brenda! How wonderful that your Berner loves this food and is doing amazing on it — and we're so glad fast delivery makes caring for her seamless! We're grateful for customers like you!
Thank you for the fantastic review, Robert! How wonderful that ordering is easy and your delivery arrives right when you need it—we love making it seamless for you! We truly value your continued support.
Alyse, thank you so much for your kind words! How wonderful that you love the quality of our products and find the website so easy to navigate — we're thrilled you're having such a great experience! Thanks again for brightening our day!
We really appreciate you taking the time to share your experience, Timothy! We're so glad every interaction with us has been a great one for you. Your loyalty means everything to us! Your support means the world to us!
Zachary, we're grateful you took the time to share your concerns. We're sorry you received two boxes and were charged twice—that's frustrating. Please reach out to our care team right away and they'll make this right. We've forwarded your concerns to our customer care team, and someone will be reaching out to you shortly. Thank you for giving us the chance to address this.
Thank you for bringing this to our attention, Patricia. We're truly sorry the website sent you in circles when your dogs needed food — that's frustrating, especially over a weekend when you couldn't get through. Our care team would be happy to help ensure this doesn't happen again. Your concerns have been forwarded to our customer care team for prompt attention. Thank you for giving us the chance to address this.
We really appreciate you taking the time to share your experience, customer! How wonderful that ordering is seamless and your delivery arrives right when you need it — that's the kind of reliable experience we love to hear about! Thanks again for brightening our day!
Gloria, we appreciate you sharing your experience. We're glad the delivery was quick for you, and we hear you on the ordering experience—your feedback about the website matters to us. Our care team would be happy to help make phone ordering smooth. Your experience matters to us, and we're taking your feedback to heart.
Thank you for your wonderful review, Arlene! How wonderful that you've experienced such friendly and helpful service from our USA-based team — that kind of support makes all the difference! We look forward to serving you again!
Sandra, we're grateful you took the time to share your concerns. We're sorry your cats aren't taking to this canned food — we know how much you want them to enjoy their meals. Please reach out to our care team and they'd be happy to help find a better fit. Your satisfaction is important to us, and we won't rest until this is resolved.
Thank you for the fantastic review, Paula! We're thrilled your package arrived so quickly all the way to Missouri — fast delivery to you makes us happy! We truly value your continued support.
Thank you for your feedback, Russell. We understand your concerns about the business model and how the breeder relationship, warranty terms, and shipping costs factor into your decision. Your feedback about these practices matters to us. We value your input and are committed to improving.
We really appreciate you taking the time to share your experience, Robin! How wonderful that your order arrived on time and the whole experience was hassle-free — that's exactly what we aim for! Your support means the world to us!