We really appreciate you taking the time to share your experience, Kimberly! How wonderful that auto-ship works so seamlessly for you — a quick reminder and your pup's order arrives right when you need it! Thank you for being part of our family!
Thank you for your wonderful review, Bruce! How wonderful that your order arrived quickly — we're so glad we could get it to you fast! Your support means the world to us!
Thank you for sharing your experience, Donna. We're truly sorry your delivery didn't arrive as expected, the tracking left you confused, and you ended up without food for your pets—that's frustrating and stressful. We've forwarded your concerns to our customer care team, and someone will be reaching out to you shortly. Your satisfaction is important to us, and we won't rest until this is resolved.
LOUIS, thank you so much for your kind words! We're so glad your experience with us was great — thank you for the kind words! We truly value your continued support.
Thank you for your wonderful review, Marcia! What a joy to hear you've been with us for 12+ years and that adjusting your auto-ship timing brought your food even faster—that kind of reliability matters when you're caring for a picky eater. We truly value your continued support.
Thank you for the fantastic review, Deborah! What a relief that despite the weather and wildlife getting to your box overnight, your replacement arrived quickly and you didn't miss a beat caring for your cats. We truly value your continued support.
Thank you for the fantastic review, THERESA! We're so glad your order arrived quickly — fast delivery makes caring for your pets so much easier! We truly value your continued support.
What a great review — thank you, Kimberly! What a journey with Remi—finding the right food that she loves and thrives on, with the convenience of doorstep delivery on your schedule, is such a gift for a devoted pet parent! We look forward to serving you again!
We really appreciate you taking the time to share your experience, Lynne! How wonderful that the website makes ordering effortless, your puppy is growing up healthy and happy, and everything arrives right on schedule. We're grateful for customers like you!
mommeemin, we're so happy to hear from you! We're glad the delivery was fast! It's frustrating when your dog isn't taking to the food after three weeks — please reach out to our care team and they'd be happy to help explore options. Thank you for being part of our family!
Thanks for taking the time to write this review, Tamara. We're sorry the automatic shipment arrived before you expected it — it's frustrating when you still have product on hand and didn't get the heads-up to pause it. We hope to earn your full confidence next time.
Thank you for your wonderful review, jen! We're so glad the website made ordering easy, delivery arrived quickly, and your dogs are loving the food! Your support means the world to us!
Connie, thank you so much for your kind words! How wonderful that the person who helped you felt so thoughtful and attentive to getting your order just right! We truly value your continued support.
Thank you for the fantastic review, JERRY! How wonderful that your dog loves the product, and fast shipping made getting it to him even better! We truly value your continued support.
Tony, your kind words just made our day! We're thrilled your delivery experience went smoothly—thank you for the five-star service feedback! Your support means the world to us!
What a great review — thank you, Diane! How wonderful that ordering was smooth, delivery was quick, and you feel confident giving your new puppy healthy nutrition—that's a great start together! We're grateful for customers like you!
Thank you for your wonderful review, Kenneth! How wonderful that your order arrived so quickly — fast delivery makes caring for your pets so much easier! Thanks again for brightening our day!
Margaret, thank you so much for your kind words! How wonderful that managing your orders and delivery times feels effortless—we're so glad that smooth experience stands out for you! We look forward to serving you again!
Thanks for sharing your experience with us, Fred! We're so grateful for your kind words about how we handle your requests and respond promptly — it means the world that our service is hitting the mark for you. Thank you for being part of our family!