Thank you for bringing this to our attention. Our team will be reviewing your account thoroughly and will ensure any issues are addressed appropriately.
Please note that your device will never have your appointment, it is a service date and always shows the time of 11:59 PM, which is obviously not your appointment time.
A LifeSafer Manager will be in touch to assist you directly.
It’s great to hear that Linda was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
We truly appreciate you highlighting Tawanda. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Thank you for your feedback. All Ignition Interlock Device settings are determined by state regulations. The device is designed to detect even small traces of alcohol from any source to ensure that an impaired driver cannot start or operate the vehicle. A member of our team will be reaching out to provide assistance and answer any questions you may have.
We appreciate your feedback. While device settings are set by state regulations, our team works hard to train customers so they feel confident using the interlock. We continuously test devices ourselves to understand the experience better, and feedback like yours helps us improve our support and training resources. A LifeSafer Resolution Manager will be reaching out to walk you through the settings, answer questions, and provide any support you may need.
We truly appreciate you highlighting Yojhan. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
Thank you for sharing such kind words about Arthur. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
We appreciate your feedback. State regulations require that IIDs use features like hums to verify that a real person, not a mechanical air source, is taking the test. This “voice-tone monitoring” helps prevent tampering and ensures the device works as intended.
Multiple people from LifeSafer’s leadership team have reached out to you regarding your reviews and concerns. We were unable to reach you by phone, so we sent emails. Please search your inbox for these emails and feel free to reach back out.
Please know that it violates Trustpilot terms to have more than 1 account, please delete this and use your existing account to leave any new reviews or Trustpilot may restrict all accounts.
Thank you for sharing such kind words about Gina. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
We’re thrilled to hear that Blanca provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
We really appreciate you taking the time to highlight Tawana. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
It’s great to hear that Scarlett was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
We’re so glad you had a great experience with Abbas. At LifeSafer, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Thank you for sharing such kind words about Ric. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
We’re thrilled to hear that Ric provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
We really appreciate you taking the time to highlight Cristian. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
We know this isn’t an experience anyone chooses, and we’re sorry for the frustration regarding prices. Our priority is to give you the support you need to move through your program successfully.
We sincerely apologize for your experience. Please know we take these concerns seriously, and one of our executive managers will be reaching out to you to ensure the issue is resolved properly.
