Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Reviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order.
Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.
Provided codes didn't work and even when I provided all the evidence that supported my claim they just kept sticking their head in sand. Last time I buyed from them.
livecards.net 回复2026-02-18
Hi Bigster,
I’m very sorry for the trouble this has caused. I’d love to help you resolve this right away. Once you can provide your Order Number, I’ll be able to look into your account and find a solution for you.
Thank you for your patience, and have a wonderful day!
Warm regards,
Arthur
After buying two PlayStation keys, I will get two invalid codes, the support knows how to check these keys, they are easily checked without activation, that is, anyone can enter the PlayStation key, he will show this code is active or not, these people do not check the keys or sell already activated and specifically I do not know their intention, they then ask me to contact support and spent a lot of time on it, they often sell such keys, I already had experience before that, but fortunately something was done, but now I'm pissed off, I would like to leave a review on them, I attach all the screenshots
livecards.net 回复2026-02-17
Hi Andrey Richardson,
I’m really sorry you had this experience. I understand how frustrating it can be when keys don’t work. I want to help sort this out for you.
To assist you effectively, could you please share the order number or the email address used to order?
I will be waiting to your update.
Regards,
Alexander
Bought an office code but after a couple off hours they sent a mail wanting payment again because the sey it didn't go tru, but payment was taken from my account
livecards.net 回复2026-02-16
Dear Adrian,
Thank you for contacting us regarding this matter. Please accept our apologies for the confusion and any inconvenience this has caused.
Occasionally, a delay occurs between the bank's authorization of a payment and our system's receipt of the final confirmation. To clarify, our system is designed to release the digital code automatically once a payment is successfully processed; we do not require duplicate payments for a single order.
To resolve this promptly, please provide your order number and a screenshot of the transaction to [email protected]. We will investigate the status of your payment immediately and ensure you receive your code without further delay.
Kind regards,
Nico
Awful. Like a scam - beware! Don't purchase any Amazon gift cards as they may initially work but then get withdrawn by Amazon "for investigation"... You then end up with a zero gift card balance and Livecards.net can do nothing and do not offer any refund!!! NOT safe place to buy so avoid.
livecards.net 回复2026-02-15
Dear Customer,
We apologize for the inconvenience, because it appears our previous email was not delivered successfully. To ensure we resolve this matter for you promptly, please feel free to send us an email or contact us on our Live chat.
We look forward to hearing from you.
Best regards,
Arthur
Unfortunately they do not ensure 100% customer satisfation. Purchaswd gift card and when tried ti submit code it was "locked". Contacted Livecards over 5 times by email and provided screenshots as proof - as no way to call - and different customer reps just kept fogging me off. Check the company details as based in Singapore not in UK. Refused to help or provide a refund! Would not recommend.
livecards.net 回复2026-02-15
Dear Customer,
We apologize for the inconvenience, because it appears our previous email was not delivered successfully. To ensure we resolve this matter for you promptly, please feel free to send us an email or contact us on our Live chat.
We look forward to hearing from you.
Best regards,
Arthur
Received digital card number after more than six hours . Bought on other website instantly after waiting 1.5 hour . Dont buy if you are in a hurry
livecards.net 回复2026-02-09
Hello Piet,
Thank you for your feedback, and please accept our sincere apologies for the delay in delivering your digital code. We understand how frustrating it is to wait, especially when you need a product urgently.
In some cases, our system flags transactions for a manual security review to protect our customers' accounts. This can unfortunately lead to longer processing times than our usual near-instant delivery.
We are currently reviewing our internal workflows to speed up these verification steps and prevent similar delays in the future. We value your business and hope you might give us another chance to provide you with the fast service we aim for.
We’ve reviewed and successfully processed your order. Everything should be ready for you now.
Best regards,
Nico
After getting code, i follow instructions but it doesn't work. I send mail for help but i dont get response
livecards.net 回复2026-02-08
Hi Marcel Ultee,
We apologize for the inconvenience you've experienced. After checking our records, we were unable to find any previous contact from you regarding this matter. To help us assist you as quickly as possible, could you please provide more details about the issue you are encountering? We would be happy to look into this for you.
We will be waiting for your answer.
Kind regards,
Arthur
Could be a little easier to set as not everyone is tech savvy.
livecards.net 回复2026-02-06
Dear Steve,
We apologize for any inconvenience you’ve experienced. We have attached the instructions for downloading and installing your product below.
Could you please let us know if you have encountered any specific issues with the code itself? We are here to help and would be happy to assist you further via our Live Chat or email
Kind regards.
Arthur
Second update: Livecards is putting the burden of proof onto their customer to try and “prove” that the code was already used by somebody else. So now I had to spend money on making calls to Nintendo, only to be told that they cannot provide any information regarding the redemption of the code (not Nintendo’s fault of course!). So now I am an extra 10 euro out of pocket, with nothing to show for it. I truly understand that livecards wants to figure out why their supplier has provided them with a used code, but it is unfair to hold the customer’s money “hostage” until they have figured this out for themselves. That is a dispute between them and their supplier and keeping the customer in the middle of this is just an atrocious way of doing “business” (even though you can’t call this scam doing business, sadly I have only read all the other negative reviews about receiving used codes and not getting a solution when it was too late).
Original review: A few times I have ordered without problems, but the last two orders were nothing but trouble. First, they sold a voucher that they didn’t have in stock anymore (they only found out AFTER taking my money, of course). It took nearly two weeks to get my money back (funnily enough it took them only 10 seconds to take it from me in the first place). The last order I have placed with them has been stuck for over an hour on “transaction verification”, even though I paid using Wero (so the money is taken from my account immediately and it doesn’t make sense for any “verification” to be taking more than an hour).
First update: after almost two hours I received a code, but that code has already been used! So now I am 74 euros out of pocket and have nothing to show for it. I feel scammed!!!
livecards.net 回复2026-02-05
Hello Lin,
I am sincerely sorry for the delays and the issues with your recent voucher. This experience does not reflect our service standards.
I want to investigate the "transaction verification" delay and your previous refund immediately. Please reply to this email or contact us at [email protected] with your order numbers. I will personally oversee this to ensure it is resolved and your payment is tracked.
Quick update: Your code is currently being reviewed by our team. Don’t worry—we’re working hard to find the best resolution for you. We’ll reach out via email as soon as we have news.
We value your loyalty and are committed to making this right.
Kind regards,
Nico
Dear Daniel Miranda,
We’re very sorry to hear that your Xbox Live code did not work. We understand how frustrating this can be, and we sincerely apologize for the inconvenience caused.
Please note that this issue is often related to region compatibility, an existing active subscription, or the code being redeemed on an incorrect page. We kindly ask you to double-check that you are redeeming the code at redeem.microsoft.com, while logged into the correct Microsoft account and matching the code’s region.
If the problem persists, please response to our email so we can investigate the issue promptly and provide a solution. We truly appreciate your patience and the opportunity to assist you further.
Warm regards,
Lucia
The code didn't work and there support is a chatbot who doens't reply.
livecards.net 回复2026-02-02
Dear Daniel,
We are very sorry to hear about the inconvenience you faced with the code and the frustration caused by the lack of timely support.
Please be assured that our support team is available to assist you, and we kindly encourage you to contact us again through our support so we can review the issue and provide a solution as quickly as possible. Could you also provide your order number so we can check it? We truly appreciate your patience and the opportunity to resolve this matter for you.
Warm regards,
Lucia
I am not sure if all the licenses are really genuine and legal. Be carefull.
livecards.net 回复2026-01-31
Hello Mindaugas Mendoza Klinkevičius,
We apologize for the inconvenience you’re experiencing. Upon review, your Windows OS key shows as valid and active in our system. To help us resolve this, could you please provide more details regarding the specific error or issue you've encountered?
Please feel free to reply to our email so we can look into this further for you. We look forward to your reply and are happy to help.
Have a great day!
Regards,
Gray
Good price, fast delivery but the copy code button didnt work but when I mannualy selected te code and copy pasted it it did work
livecards.net 回复2026-01-26
Hi Joris Bantema,
Thanks for sharing your feedback! We’re glad the manual copy-paste worked for you, and we’re sorry for the slight hiccup with the button. We’re always looking to improve, so we’ll get that checked out. Enjoy your purchase!
Have a great day!
Best regards,
Arthur
I got the code(s) eventually, but they allways (3times now) take very long to verifiëren while promising quick delivery
livecards.net 回复2026-01-22
Dear Jarryd,
We deeply regret any disappointment or inconvenience you may have experienced and sincerely apologize for any disruption this situation may have caused.
To expedite the resolution process, we kindly ask you to provide either your order ID number or the email address associated with your order. This important information will allow us to conduct a thorough investigation and ensure that we address any concerns or issues quickly and comprehensively.
We greatly appreciate your cooperation and we look forward to your response so that we can continue to help you resolve this matter to your complete satisfaction.
Sincerely yours,
Olivia
Hi Customer,
Thank you for taking the time to leave us a review.
If there was anything that didn’t meet your expectations, please feel free to reply and share your thoughts. Your feedback helps us improve and provide a better experience for our customers.
We also send you an email regarding on this review. Kindly response to our message. thank you!
Best regards,
Olivia
Purchase process went smoothly but took off a star because no PayPal option.
livecards.net 回复2026-01-13
Dear G Bennett,
Hello! Thank you for the 4-star review and for your feedback about our checkout process. We are happy to hear that your purchase went smoothly. We understand that not having a PayPal option can be a bit inconvenient, and we have shared this suggestion with our team to help us improve our service in the future.
We hope you enjoy your purchase!
Regards,
Nico
Bad experience. A friend tried to buy me a giftcard. Tried to enter but it was already claimed, After contacting customer support they wanted all kind of proof that the card is already used. While i can understand that that is already claimed the amount of "proof" you need to give is absurd. A screenshot stating that the code is already claimed OK, but asking for transaction history is absurd, what if i already had money on there? Will they just say " i see you bought items" ? And asking for a chat history with apple official support is nonsense. They literally tell you they can not help you unless you give pictures of front and back of the actual card. Which you do not get. So whats the point of throwing me in a full loop for information that changes nothing
Edit for olivia:
Order numbers: 2685-4834198
I just contacted support, and they said they never gotten screenshots as proof while i send the proof yesterday. Meaning they did NOT initiate a investigation like they said yesterday... the support person said they now have the complete information and start the investigation... but after they also said that yesterday i find that hard to believe.... please just work with the screenshots you got
Edit 3: still no new code... been several days now, its not my fault that the code has been claimed by someone else already, they already gotten screenshots that it wasnt me who claimed it, they should just send a new code and handle it for themselves instead of letting someone wait for EIGHT DAYS,
Edit 4: STILL NO NEW CODE, IT SHOULD NOT TAKE THIS LONG, HOW BAD CAN CUSTOMER SERVICE BE, if you know it takes this long just send a freaking new code and handle it with your supplier without me having to wait. I already had to send proof I DID NOT USE IT.
livecards.net 回复2026-01-12
Dear Customer,
We deeply regret any disappointment or inconvenience you may have experienced and sincerely apologize for any disruption this situation may have caused.
To expedite the resolution process, we kindly ask you to provide either your order ID number or the email address associated with your order. This important information will allow us to conduct a thorough investigation and ensure that we address any concerns or issues quickly and comprehensively.
We greatly appreciate your cooperation and we look forward to your response so that we can continue to help you resolve this matter to your complete satisfaction.
Update: Upon review, we have successfully escalated this concern to our Investigation Team and are currently awaiting the completion of their assessment. Rest assured that once the investigation is concluded, we will promptly notify you via email with the most appropriate resolution.
Update: We’re pleased to inform you that one of the cases has been successfully resolved. As for the other case, which is still under investigation, please rest assured that we are treating this matter with the utmost seriousness and are working diligently to reach a resolution. A follow-up email covering both reported cases has also been sent.
UPDATE: thank you for your patience. We wanted to confirm that the investigation for Order #2685-4834198 is still actively being reviewed by our investigation team. We want to ensure we provide a thorough and correct resolution for you. We will reach out directly as soon as we have the final results. Thank you for bearing with us.
Update: We apologize for the delay. We are following up on your transaction now and will email you the moment we have an answer. Our team follows a standard process for these reviews, so it may take some time. We appreciate your understanding.
Update 4: Upon checking here, we've already sent a message to your email to resolve the issue for the order 2685-4834198, but we haven't received any response on your end.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience.
Sincerely yours,
Olivia
Not helpful, still I didnt know my problem and how to fix it !!!
livecards.net 回复2026-01-11
Hello Saeed,
We sincerely apologize for the inconvenience caused.
We have already sent you an email regarding this matter and are currently waiting for your response so we can proceed accordingly.
Thank you for your patience and understanding. We look forward to resolving the issue
Kind regards,
Billie
I paid for a £10 ×2 apple gift cards and cany open them to see the codes
livecards.net 回复2026-01-07
Hi Donald McCallum,
Thank you for sharing your experience. We’re sorry to hear about the trouble you’ve encountered with viewing your Gift Card codes.
We have already sent you an email with instructions to help resolve this matter. Kindly check your inbox (including your spam or junk folder) and follow the steps provided so we can assist you as quickly as possible.
We’ll be waiting for your response and are more than happy to help further if needed.
Kind regards,
Arthur
Dear Haidar Nadeem,
We’re sorry to hear about your experience and understand how frustrating this must be. This is certainly not the experience we want for our customers.
Our support team is currently reviewing your concern; however, we require some additional information—specifically, the complete screenshots requested—so we can escalate the issue to our investigation team. Rest assured, we are committed to assisting you and working toward a resolution as quickly as possible. We are waiting for your response via email.
Thank you for bringing this to our attention.
Regards,
Nico
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