Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Reviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order.
Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.
Support is slow they wont fix your problem they will always they are fixing you problem for 2-3 weeks and not fixing your problem
livecards.net 回复2025-10-16
Hi Cadse,
I’m really sorry for the trouble this has caused. To help us look into your order and check the status of your code, could you please share your order number and the email address you used when purchasing?
If it’s easier, you can also reach us via Live Chat or email, and we’ll be happy to assist right away.
Thanks for your patience — we’ll make sure this gets resolved as quickly as possible.
Best regards,
Arthur
Listed and payed for 3 months playstation plus essential, and the redeemed code was for £20 store credit, raised a service contact but no reply , same story with these online companies no humans behind the website , take your money and run.
livecards.net 回复2025-10-14
Dear Mark Leither,
We’re sorry to hear about your recent experience and appreciate you bringing this to our attention.
After reviewing your order, we would like to clarify that you purchased PlayStation Plus Essential 3 Months – United Kingdom. The code you received was for a £20 PlayStation balance, which can be used to purchase the subscription directly on the PlayStation Store. This information is clearly stated in our product description and order details.
Please respond to the email we’ve sent you so we can assist you further and ensure everything works smoothly on your end.
Warm regards,
Lucia
I purchased United States region Xbox Game Pass 12 month code and was sent 4×3 EU region codes. Livecards.net then refused to issue me a refund or the correct region codes. They tried to give me trial VPN to activate them, which I declined and informed them that it is against Microsoft policy and I will not chance getting banned. Livecard then tells me they have to re-sell my codes before thay can issue a refund, and it could take 96 hours! I filed disputes with PayPal and my bank and informed Livecards.net of this. They then stated that they still have to sell the codes before a refund can be issued and that they were going to charge me a 2.50 euro administration fee! These are not legit business practices. Shop at you own risk.
Update:
Here's the order#26854758070 for you. I was also unable to post any negative reviews on Livecards.net Facebook page which keeps giving me an error. It seems pretty strange that the FB page is 100% while their Trustpilot review is so much lower. Seems like keeping negative reviews off their social media is easier than just providing correct products or refunds.
livecards.net 回复2025-10-10
Dear Bryan,
We deeply regret any disappointment or inconvenience you may have experienced and sincerely apologize for any disruption this situation may have caused.
To expedite the resolution process, we kindly ask you to provide either your order ID number or the email address associated with your order. This important information will allow us to conduct a thorough investigation and ensure that we address any concerns or issues quickly and comprehensively.
We greatly appreciate your cooperation and we look forward to your response so that we can continue to help you resolve this matter to your complete satisfaction.
UPDATE: We’re very sorry for the inconvenience and frustration this has caused. After checking your order (#26854758070), we can confirm that your refund has already been processed. Please allow some time for it to appear in your account, depending on your payment provider.
Regarding your concern about posting reviews, we assure you that we value all feedback and do not restrict customer comments. Your experience helps us improve our service.
Sincerely yours,
Olivia
If Frustration Had a Name, It Would Be This Company
Oh, where do I even begin? If there were an award for “Most Useless Customer Service”, this company would win hands down — no competition. I bought an Amazon gift card thinking it would be simple. You pay, you get the code, you use it. Easy, right? WRONG. The code arrived already locked, like some kind of exclusive VIP code that even I, the person who paid for it, wasn’t allowed to use. How thoughtful.
Naturally, I reached out to Amazon, expecting help. Instead, they politely passed the problem like a hot potato and said, “Talk to the company.” So, I did. Over and over and over again. I sent proof, screenshots, receipts — basically handed them the entire case on a silver platter.
And their response? 🦗 Crickets. Or worse — when someone finally replied, they managed to be rude on top of being useless. Imagine being stuck with a locked code, no refund, no replacement, and then getting attitude from the very people who messed it up. Iconic, truly.
Days later, I still have no working code, no money back, and no proper solution. At this point, I don’t even want the gift card anymore — I want a time machine to go back and never buy from them in the first place.
Their idea of customer service seems to be:
1. Take your money.
2. Give you a broken code.
3. Ignore you.
4. Sprinkle in some rudeness for flavor.
Honestly, if you enjoy stress, disappointment, and feeling like you’re shouting into the void, this is the company for you. But if you value your sanity, run — don’t walk — away.
⭐ If I could give zero stars, I would. Actually, they owe me stars, money, and a sincere apology.
livecards.net 回复2025-10-11
Dear Petra,
We sincerely apologize for the inconvenience this has caused and completely understand your frustration. To help us resolve this matter as quickly as possible, please provide your Order number and email address.
Additionally, we would like to request more details regarding your code so that we can investigate further and provide the best possible resolution.
We truly appreciate your cooperation and patience, and we will do our best to resolve this issue promptly.
Kind regards,
Gray
Dear Valued Customer,
Thank you for your feedback! We’re glad to know you found our site reliable and our prices competitive. Your satisfaction means a lot to us, and we look forward to having you shop with us again soon.
Have a great day!
Best regards,
Arthur
I placed an order for €150. The money has been debited from my account, but I still haven't received anything after 12 hours. The status remains at payment verification.
livecards.net 回复2025-10-09
Dear Jarne,
We sincerely apologize for the inconvenience this has caused. Could you please provide your order number and the email address used for the purchase so we can check the issue for you?
You may also reach us through our live chat or via email for further assistance.
Best regards,
Arthur
Everything was ok with the Microsoft office but it uninstalled my project.
livecards.net 回复2025-10-09
Hello Glenn Ryeland,
We’re sorry to hear about your experience. Our team has already sent you an email regarding this issue, kindly check your inbox and reply to us so we can assist you further and resolve the matter as soon as possible.
Thank you for your patience and cooperation.
Kind regards,
Olivia
They say that the payment is being verified but I've been waiting for 24 hours and the money has already been withdrawn from my bank account and I haven't received my PlayStation Gift Card. Really scandalous!!! Such a thing has never happened.
livecards.net 回复2025-10-09
Dear Giovanni,
We apologize for the inconvenience. Could you please provide your order number or the email address used to place the order so we can check its status for you?
You may also reach us through our live chat or via email for quicker assistance.
Best regards,
Arthur
It was friendly and quite easy to go trhough and buy the needed product
livecards.net 回复2025-10-08
Dear Gian Luca,
Thank you for sharing your positive experience! We're delighted to know that navigating our site and purchasing your product was straightforward and enjoyable. Ensuring a seamless and welcoming experience for our customers is a top priority, and we’re pleased to have met your expectations. We truly appreciate your support and can’t wait to assist you again in the future!
Regards,
Nico
Contact is with a bot.
Office 2024 doesn t activate.
livecards.net 回复2025-10-07
Dear Miguel Carvalho,
We deeply regret any disappointment or inconvenience you may have experienced and sincerely apologize for any disruption this situation may have caused.
To expedite the resolution process, we kindly ask you to provide either your order ID number or the email address associated with your order. This important information will allow us to conduct a thorough investigation and ensure that we address any concerns or issues quickly and comprehensively.
We greatly appreciate your cooperation and we look forward to your response so that we can continue to help you resolve this matter to your complete satisfaction.
Sincerely yours,
Olivia
Only a 3 because I got scared I was gonna get scammed it took 2 hours..
livecards.net 回复2025-10-08
Dear Logan
We understand the concern—sometimes our verification or processing steps can take a little longer, but please rest assured that every order is handled securely and delivered as promised.
We appreciate your patience and hope your next experience with us will be even smoother!
Have a good day!
Best regards,
Arthur
While I love the variety and availability of cards on this site, the delays for verification purposes can take much longer than I want to deal with. I’m in the US.
livecards.net 回复2025-10-06
Dear Kim Fisher,
We sincerely apologize for the inconvenience, and we completely understand how frustrating longer wait times can be. Please know that our verification procedures are in place to ensure the safety of both our customers and our platform. That said, we are continuously working to make this process faster and more efficient for our valued customers.
We appreciate your patience and understanding, and we hope to provide you with a smoother experience on your next purchase.
Kind regards,
Lucia
Dear Arce,
We sincerely apologize for the inconvenience this has caused. Upon checking our system, we can confirm that your order is already in the refund process. You will receive an email notification as soon as the refund has been completed.
Thank you for your patience and understanding.
Kind regards,
Arthur
Dear Sean,
I’m really sorry for the inconvenience you’ve experienced. We understand how frustrating it can be, especially when the Gift Card was meant for someone else.
To properly look into the issue and resolve it for you, we’ll need the full screenshots related to the code. Without these details, it’s difficult for us to identify the exact problem.
Once you’re able to gather the requested information, please send it to us by email—we’ll be more than happy to assist you right away.
Thank you so much for your patience and understanding. We truly appreciate your cooperation and are here to help until this is resolved.
Warm regards,
Arthur
UPDATE 03/10/2025 : They refunded me, but I see in the reviews that this is something that happens often. They wasted my time.
29/09/2025 :I bought a €50 Eneba card, but it does not work. I followed all the steps they asked me to do, but the issue is still not solved. It has already been more than a day and I still have no solution. I needed this card urgently for the release of FC26, but the date has already passed. Very disappointing experience.
I kindly ask for your assistance as soon as possible
livecards.net 回复2025-09-29
Dear Semih,
We apologize for the inconvenience this has caused you. We would like to ask for your Order number and email address to be able to locate the order and help you resolve it.
Kindly provide it on our Live chat or via email.
Thank you!
Best regards,
Arthur
Bad customer service. Bought a none working product, got send to another company to solve the problem. Did not want to give my money back in the end.
livecards.net 回复2025-09-28
Dear Customer,
We sincerely apologize for the inconvenience this has caused. I’d be happy to help you resolve this matter. To proceed, may we kindly ask for your order number and email address?
You may provide these details through our Live Chat or via email—whichever is more convenient for you.
We’ll be waiting for your response so we can assist you further.
Kind regards,
Arthur
The payment card verification emails weren't consistent with the info they requested but all in all it was a satisfactory transaction.
livecards.net 回复2025-09-28
Dear Mr. Kadhim,
Thank you for sharing your feedback. Upon checking, we saw that your order went through our verification process, but as soon as you provided the requested information, we immediately processed it. We apologize for any confusion this may have caused and truly appreciate your patience and understanding.
We’re glad to know that despite this, your overall experience was satisfactory. Your input is very valuable to us, and we truly appreciate your patience and support.
Have a good day!
Best regards,
Arthur
I got sent the wrong code and they told that it was my own fault and they could do nothing for me. Absolut scammers. Never buy anything here
livecards.net 回复2025-09-26
Hello Toine,
We sincerely apologize for the inconvenience this has caused you. To help us resolve this matter as quickly as possible, could you kindly provide us with your order number and the email address used for the purchase?
You may share these details with us via live chat or email—whichever is more convenient for you.
UPDATE: Upon checking, after we provided you with the instructions on how to redeem your code, it appears that you have successfully redeemed it.
May we kindly ask if there’s anything else we can assist you with?
Thank you for your cooperation, and we look forward to assisting you further.
Best regards,
Arthur
Customer Support
Picture showed 12 month membership for Xbox Live subscription and when I purchased it gave me 3 month subscription. Emailed customer support several days ago now and haven’t gotten a respond for requesting a refund at all so I think I was scammed unfortunately. Won’t use website again.
livecards.net 回复2025-09-26
Dear Nick,
Thank you for reaching out, and we sincerely apologize for any confusion or inconvenience this situation may have caused you.
We would like to kindly clarify that the product details, including the subscription type, are clearly stated on our website at the time of purchase. When the order was completed, it confirmed the product description you selected.
That said, we completely understand how such situations can happen, and our goal is to help you resolve this smoothly. We have already sent you an email with the best possible resolution, and we would appreciate it if you could review it and let us know how you would like to proceed.
Thank you for your patience and understanding. We are here to assist you every step of the way.
Warm regards,
Arthur
Customer Support
I bought a crunchyroll mega fan key, but they gave me a normal one.
livecards.net 回复2025-09-26
Dear Jonathan,
We sincerely apologize for the inconvenience this has caused you. We would like to assist you in resolving this matter as quickly as possible. An email has been sent to you requesting a few more details regarding your concern.
We’ll be waiting for your response so we can move forward with the resolution.
Thank you for your patience and understanding.
Best regards,
Arthur
Customer Support
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