Pioneering since 2010, Livecards.net is a global digital marketplace specializing in prepaid cards, gift cards, gaming products, software licenses, and other digital goods.Since our launch, we have focused on providing customers with a fast, secure, and reliable purchasing experience. Orders are delivered digitally, allowing customers from around the world to access products quickly and conveniently.We work with trusted suppliers and continuously improve our systems, fraud prevention measures, and customer support processes to ensure a smooth experience for every customer.Our team is committed to:Secure and reliable transactionsCompetitive pricingFast digital deliveryResponsive customer supportA growing catalog of trusted digital productsCustomer satisfaction and long-term trust are important to us, and we actively use customer feedback to improve our services and overall experience.
Reviewers had a great experience with this company. Customers frequently mention finding fantastic prices across a wide selection of games and gift cards, while also receiving their digital codes very quickly after payment. Many consumers appreciate the smooth purchasing process, noting that customer support is exceptionally helpful and responsive whenever assistance is needed with an order.
Some reviewers were not happy with certain purchases, explaining that some of the delivered codes were unfortunately already redeemed or invalid. A few people also experienced frustrating verification delays, while others encountered unexpected trouble with activation limits on multiple device licenses.
Hi Alius,
I'm sorry to hear that you’re having trouble with your Steam gift card code. Our support team has sent you a follow-up email asking for more information regarding your issue.
Please check your inbox (including your spam folder) for this email so we can help you resolve it as quickly as possible. If you haven’t received it, just let us know, and we’ll ensure you get the assistance you need.
Thank you for your understanding, and we appreciate your patience!
Regards,
Alexander
Product worked fine but delivery took almost two hours.
livecards.net 回复2025-02-08
Dear JH,
Thank you for your positive review! We're glad to hear that the product worked well for you. We also appreciate your patience regarding the delivery time for the code. We're always working to improve our service and will take your feedback into account. Thank you for choosing us!
Best regards,
Arthur
Firstly the star rating of four was for the eventual completion of my purchase.I started this purchase last night( Weds) and finished tonight(Thurs).I have always purchased my cards using my debit card but last and today(Thurs) your web site had decided not to accept them.So I looked for another site to purchase but found nothing that was suitable.Today I tried again and decided to use GPAY and eventually I ordered thru GPay and eventually I got the email of success for the purchase.I don't recall ever using GPay previously and it took a long time for that email of success arrived in my inbox.So the 4 star rating is for the end result and not the 12 hours of stress and anxiety beforehand.Why don't you clearly explain that debit cards are not acceptable even with Visa and Bank Approval.I noticed immediately last night that the page before payment, the Visa check and Bank verification,was not displayed.Did I think strange, of course I did thinking that it was a fault in the system and that it would be corrected soon.This never happened because LiveCards had decided it was not a good idea to accept debit cards even with Visa and Bank verification.Four star is ok for the outcome but anything prior was not worth one star.End of my horrible 2 days and will sleep like a baby tonight.
Date of experience 5 an 6 Feb 2025
livecards.net 回复2025-02-07
Hi Derek Loynton,
Thank you so much for taking the time to share your feedback! It truly means a lot to hear that you’re enjoying the product, and I’m thrilled that it’s meeting your expectations. Your satisfaction is incredibly important to us, and we’re always here to ensure you have the best experience possible. If you have any questions, concerns, or need any assistance at all, please don’t hesitate to reach out. Whether it’s advice on how to get the most out of the product or resolving any issues you might encounter, I’m always here and happy to help in any way I can!
Regards,
Olivia
Cheap and easy to buy
Took a full day.
They werent the fastest at replying in customer support(email)
But the job was done in the end
livecards.net 回复2025-02-02
Hi Frederik Juhl,
Thank you for your review! I'm glad to hear that you found the purchasing process cheap and easy. We appreciate your patience with our customer support, and I apologize for the delay in replies. We're always working to improve our response times. If you need any further assistance or have any questions, please feel free to reach out. Thanks again for your feedback!
Regards,
Alexander
Had to buy another key after a year. stuff goes fast, and u get what u pay for. but had to pay again cuz it got lost suddenly ,and got zero help since they did a refurbish of the page and stuff got deleted. still satisfied with price and atleast they tried.
livecards.net 回复2025-01-30
Hi Kristoffer R,
I'm sorry to hear about the trouble you experienced with your key and the challenges after the website update. We strive to provide the best support possible, and I'm sorry we fell short this time.
Could you please provide your order number? This will help us look into your situation and assist you better. Thank you, and we appreciate your understanding!
Regards,
Alexander
In all matters the service was good although the key was not delivered as fast as I expect to be
In other words the delivery is not instant but still very fast
livecards.net 回复2025-01-29
Hello Jorge,
Thank you for your feedback! We're pleased to hear you were happy with our service overall. We apologize for the slight delay in key delivery. We are continuously working on improving our processes and appreciate your understanding. We look forward to serving you again soon!
Sincerely,
Sofiya
Got what I ordered but fee for payment was higher then said.
After some mailing with support we’d come to an agreement.
livecards.net 回复2025-01-27
Dear Fredrik Johansson,
I’m truly sorry to hear about your experience, and I completely understand your frustration. We strive for full transparency with our pricing, and we are committed to resolving this issue and regaining your trust.
After reviewing the transaction, we can confirm that the amount we received from your account is kr 279.95. However, Trustly, the payment provider you selected for processing, did deduct a fee of kr 3.81 for their service. This fee was clearly displayed before completing your payment, and it’s also outlined in our terms and conditions that were agreed upon during checkout. We do offer other payment methods that do not charge a processing fee, and we’d be happy to assist you in using one of those for future purchases.
UPDATE: We sincerely apologize once again for the inconvenience caused. We kindly ask that you check your inbox, as we have sent a follow-up message to clarify the concern. Thank you for your understanding.
UPDATE: We sincerely appreciate your kind understanding, and once again, we apologize for any confusion regarding the payment fees. We’re glad that our support team was able to assist you in reaching a resolution. Please kindly wait for an email from us with further details.
We understand that unexpected fees can be frustrating, and we genuinely appreciate your feedback. If there’s anything further we can do to assist you, please don’t hesitate to let us know.
Regards,
Nico
Needed link to correct download, problem solved in less than 24 hours.
livecards.net 回复2025-01-25
Hi Ian,
Thank you for your review! We're glad to hear that your issue was quickly resolved. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your patience and look forward to serving you again!
Regards,
Alexander
Minor problem with with correct download, sorted in less than 24 hours with help from customer support
livecards.net 回复2025-01-23
Hi Ian,
Thank you for your feedback! We're glad to hear that our customer support team was able to assist you quickly and resolve the download issue. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. We appreciate your support!
Regards,
Lisa
Dear Elizabeth Rouse-Jones,
Thank you for your review! We're glad to hear that you appreciate our attention to detail. We strive to ensure everything is accurate and thorough, and your feedback is greatly valued. We look forward to serving you again!
Regards,
Nico
Experience using Livecards are good, my only suggestion would be to have more options on the gift cards - there's never the right amount I require to order
livecards.net 回复2025-01-20
Dear Steven Commin,
Thank you for your kind feedback! We're glad to hear you've had a positive experience with Livecards. We truly appreciate your suggestion to offer more gift card options, and we'll certainly keep that in mind as we work to enhance our service. Thanks again for sharing your thoughts!
Warm Regards,
Nico
Sveika Lita Tokareva
Paldies par atsauksmēm! Mēs novērtējam jūsu ieguldījumu un saprotam savlaicīgas apkalpošanas nozīmi. Mēs vienmēr meklējam veidus, kā uzlabot, un jūsu komentāri mums palīdzēs šajā procesā. Ja vēlaties, lai mēs risinātu kādu konkrētu jautājumu, lūdzu, informējiet mūs!
Ar cieņu
Liza
Recent regular customer of USD so cards and happy with the product.System to issue cards has changed and therefore may have impacted on the time you have to wait to receive the product details (unlock to reveal code).Product itself is sound and secure
livecards.net 回复2025-01-19
Dear Mr. Loynton,
Thank you for your feedback! We truly appreciate your continued support as a regular customer. We apologize for any delays caused by the recent changes to our system, and we’re glad to hear that the product itself meets your expectations in terms of security and reliability. We're working hard to improve the process and ensure a smoother experience moving forward.
If you have any further questions or concerns, please don't hesitate to reach out.
Kind regards,
Nico
It was like cool breeze on a hot day with pinch of a mescalnin dripping upwords within my soul.
Laus Deo
livecards.net 回复2025-01-12
Hi Laus Deo,
Thank you for your evocative review! We're thrilled to hear that your experience left you feeling uplifted and refreshed, much like a cool breeze on a hot day. Your description of the experience is vivid and resonates deeply. We strive to create an environment that fosters positive vibes for all our guests. We hope to welcome you back soon for another transformative experience!
Regards,
Lisa
Placed an order and it took very long to eventually receive it.
I placed an order for xbox gamepass ultimate. Unfortunately I didn't receive anything. It stated I should check my inbox. I did that, nothing also not in my spambox. When trying to call the numbers on the website an automated voice states that the agents are not available and it hangs up the phone. No feedback possible, no invoice or email stating the order has been received. Only something on the website stating the order has been received and I should check my inbox.
livecards.net 回复2025-01-10
Dear Barari,
We deeply apologize for the frustration and inconvenience this situation has caused. This is not the experience we aim to provide our customers. We understand how important it is to receive your order confirmation and be able to reach customer support.
Could you please provide your order details so we can look into this matter immediately? We want to ensure you receive the Xbox Gamepass Ultimate as soon as possible, and we will make sure our customer support team contacts you directly.
Update: I’m really sorry to hear about the trouble you’ve had with your Xbox Game Pass Ultimate order. That’s definitely not the experience we want for our customers.
To assist you further, could you please provide your order number and the email address associated with your account? This information will help us track down your order and ensure we can address your concerns properly.
Thank you for your patience, and we’re committed to resolving this for you.
Regards,
Lisa
I ordered 12 months Xbox live ultimate. The codes did not arrive immediately as stated and I did start to worry. Especially as it stated to speed it up contact support but I could not locate the support chat it kept linking to. However, after 15 minutes, the code(s) came through as 4 lots of 3 months and I have activated all successfully. I would use again but I would encourage them to read this review as does cause one to worry following an order
livecards.net 回复2024-12-28
Hello Matt,
Thank you for sharing your experience with us! We sincerely apologize for the initial delay and any confusion caused by the support chat link. We’re glad to hear that the codes arrived and were successfully activated. Your feedback is valuable, and we will certainly look into improving the clarity of our communication to ensure a smoother experience for future customers. We appreciate your understanding and look forward to serving you again soon!
Sincerely,
Lisa
I have been using Livecards.co.uk for quite a few months with no problems. Generally for Razer Gold gift vouchers for a friend.
Just recently purchased a $20 and $10 vouchers. The $10 worked fine. The $20 had only 13 digits code which is normally 14 digits which seems an obvious error from the supplier to Livecards.
Gave the order number and a screenshot of the input but still had limited response for either a refund or another code.
livecards.net 回复2024-12-16
Dear Kayode Lewis ,
Our sincere apologies for the inconvenience.
We want to assure you that we strive to provide the best possible customer service and in order to assist you, may we know your order number and the email address used when placing the order?
If you have any further questions or require additional assistance, please do not hesitate to contact our customer service team.
UPDATE: Please note that we thoroughly verified the codes before sending them to your email to ensure they were valid. Upon reviewing your communication with our team, we see that we have already responded to your email, requesting the necessary screenshots from your Razer account. This will allow us to review your account and assist you in resolving the issue.
We are currently awaiting your response to our email and look forward to your reply so we can proceed with helping you.
Thank you for your cooperation.
Kind regards,
Lisa
Purchase a product off this company, eventually got the code, but the customer service chat, you have to wait for a reply for ten minutes, this is after every time they reply to you on chat and you reply to them, once I had to wait 26 mins for their chat guy to reply,, not a great customer service chat,
livecards.net 回复2024-12-14
Hello James,
We sincerely apologize for any inconvenience caused. We want to assure you we strive to provide the best possible customer service and in order for us to assist you, may we know your Order number and the email address that was used when the order was placed?
If you have any further questions or require additional support, please don't hesitate to reach out to our customer support team.
Sincerely,
Lisa
a little bit slow but the code got to me within an hour
livecards.net 回复2024-11-21
Dear Alfheix,
Thank you for your feedback! We’re glad to hear that you received your code within an hour. We apologize for the slight delay and appreciate your patience. We're constantly working to improve our service and ensure faster delivery. Thanks again for choosing us!
Have a good day!
Regards,
Lisa
I ordered an XBOX Live ultimate subscription, I wanted to pay using my bank card but something went wrong during the payment. The money was deducted from my account, but not received by Livekaarten.be
I took almost 2 weeks to solve this, but once Lucia from customer support took this case, it was solved in a couple of days.
Not a great experience at first, but I will order again using paypal.
livecards.net 回复2024-12-09
Dear Glen D,
Thank you for sharing your experience with us! We sincerely apologize for the initial trouble you faced with your XBOX Live Ultimate subscription payment. We understand how frustrating that can be, but we’re glad that Lucia from our customer support team was able to resolve the issue for you. We appreciate your patience and understanding throughout this process, and we're happy to hear that you plan to order again using PayPal. If you ever need assistance in the future, please don’t hesitate to reach out. Happy gaming!
Regards,
Lisa
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