LOOKFANTASTIC Singapore（lookfantastic.com.sg）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 103 条用户评价，属于美丽与健康分类，口碑一般。60% 的评价为 4 星及以上，17% 为 1 星；商家回复了 96% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-08-10。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
用户友好的网站和我正在寻找的产品的优惠价格。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
该公司给人的印象是您是从本地网站订购的，故意模糊有关退货流程的信息，并且在退货时，由于产品不适合通过邮政邮件退货，因此希望客户支付海外快递服务费用。客户服务令人震惊。 ……编辑：经过这次审查。联系我并安排一些缓解措施..非常感谢他们的客户服务
Hello Hersharan, Thank you for leaving your review. I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you. I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so. Kind Regards, Kayleigh
在 LK 应用程序中找到了不同的品牌和产品，但我无法购买。总是有很大的折扣和来自不同用户的产品的真实评论。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
订购方便；良好的产品描述；合理的免费送货资格。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire
感谢所有 Lookfantastic 客户服务团队成员跟进我收到的错误商品案例并迅速回复，这确实让我感到惊讶:)
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire
很难联系到客户服务。必须继续给他们发电子邮件。该应用程序本身也存在输入优惠券代码等问题。相当令人沮丧。
Hello Laura, Thank you for your review. I am very sorry to hear of the issues encountered with your recent order and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved by our Customer Service team. Should you have any questions or concerns, please do not hesitate to contact us and we will be happy to assist. Kind regards, Liam
优惠力度大，结账方便
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire
我很喜欢 Lookfantastic 拥有许多产品品牌，包括不太知名或在我居住的零售店中没有的品牌。应用程序界面还可以改进。我在将商品添加到购物篮时遇到问题，而且当我单击结账时，页面无法加载。我必须退出应用程序并尝试几次才能加载付款页面。
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Sam
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane
在线购买用户友好且清晰。确认详细且快速。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Claire
客户支持团队非常棒！我订单中的一件商品在交货时损坏，并且购买时赠送的礼品丢失。我向客户支持团队展示了这些内容。他们不仅反应迅速，而且没有提出任何问题，还为我提供了两件物品的替换品。这让我有信心继续支持 LookFantastic。干得好！
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
0 星。他们使用 parxl 进行跨境运输，但他们第一次丢失了我的包裹。没有提供任何更新。在包裹已经延误一周后，我不得不发送询问，直到那时我才被告知我的高价值购买不会到来。要求他们重新发送，替换物品据称已经发送了两周，但直到现在，跟踪页面上仍显示“预订已收到”。自从我最初的订单本应在“5-7 个工作日”内送达以来，已经过去了 5 周多的时间。可笑的无能公司。他们应该为超过 300 美元的购买商品发送快递，但即使在我要求通过快递发送替换品后他们也没有发送。几年前我也有过同样的经历，这就是为什么我像躲避瘟疫一样避开他们，但我想我会再给他们一次机会，因为已经有一段时间了。大错误。仍然无能，客户服务就是一个笑话。避免！
Hello Leigh, Thank you for leaving your review. I am sorry to hear about this experience. I cannot currently locate your account, however I have sent you a message via TrustPilot so you can provide some further details, and we can assist you further. We look forward to resolving this matter for you. Kind Regards, Kayleigh
Hello, I am sorry to hear of this issue. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you. I will be able to get this sorted. Kind regards, Sam
项目没有根据功能的字母表正确组织。顾客很难选择要放入购物篮的物品。
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane
优质的优质产品，价格合理。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
达到一定金额即可免费送货
Hello, I am sorry to hear of this issue. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you. I will be able to get this sorted. Kind regards, Sam
这是我第一次也是最后一次在 Look Fantastic 上购买。我收到了一件显然不应该出售的物品，因为它是样品。我已经和他们聊了好几个星期，试图运送我的包裹，但他们根本不合作。他们一开始就销售了不应该出售的物品，这就是他们的错。我不知道为什么他们似乎不能那么快地处理它。根本不要相信这个网站，除非你想要一次痛苦的经历。
Hello Amy, Thank you for taking the time to leave your review. I am sorry to hear of this matter and I want to get this looked into. At present I cannot locate your account, can you please update your review or contact us via your account. Kind regards, Jess
这个网站是一个骗局，他们不会发送您购买的物品，并且让非人类来管理他们的客户服务。起初，当被问及该商品是否缺货，因此交货没有进展时，他们向我保证他们有库存。 然后我问为什么我的订单超过400美元不提供快递给我，他们说订单缺货。 我询问他们哪件商品缺货，然后他们回复告诉我他们无法修改订单。 这是有史以来最糟糕的经历。诈骗生意！网上聊天不行！！
Hello, Thank you for taking the time to leave your review. I am sorry that you have faced this problem. I have investigated your issue and sent a message to your account, please see this when possible. I look forward to resolving this for you. Kind regards, Liam
共 103 条符合条件的评价