LOOKFANTASTIC Singapore（lookfantastic.com.sg）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 103 条用户评价，属于美丽与健康分类，口碑一般。60% 的评价为 4 星及以上，17% 为 1 星；商家回复了 96% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-08-10。
我订购了 4 件。但我似乎无法输入 IAMNEW 代码来获得 25% 的折扣。
Hello, I am sorry to hear of this issue. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you. I will be able to get this sorted. Kind regards, Sam
Hi Frank, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Leah
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
如果网站上有同样的折扣而不仅仅是移动应用程序上，那就完美了。
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane
我在轻松下订单和送货方面有过几次良好的经验。 包裹完好无损地交付 Santuary 的产品是我的最爱，很高兴收到您的电子邮件，其中包含优惠折扣和各种可供购买的产品。谢谢
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
使用方便，服务好
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
便于使用。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Jane
我本来希望使用 20APP 购买折扣，但我想要的大多数商品并不包含在折扣内。无缘无故地下载了这个应用程序，这让我很沮丧。另外，LFAPP28 的 28% 折扣首单通知错过了领先，因为我也遇到了同样的问题，我想要的商品不属于折扣范围。 价格过滤器会根据添加的其他过滤器自行更改。当我删除过滤器而不是价格过滤器时，我总是必须返回并更改最大和最小金额。 过滤器并不总是相同的。似乎无法很好地过滤我想要的东西。
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Kayleigh
我喜欢所售产品的多样性、价格竞争力以及结账的便捷性。然而，他们的质量团队似乎并没有真正检查产品的质量，而且客户服务也相当糟糕。 我订购了一堆物品，其中一件的有效期很短（2月8日订购的物品，2月14日到货，产品的有效期是2024年4月），另一件坏了。我就损坏的产品联系了他们的客户服务团队，他们很快就送来了替换品，这非常棒。 然而，对于有效期很短的产品，我和他们的客户服务来回了两个多月。 他们第一次说他们会与他们的质量团队核实，直到我不得不反复向他们发送追逐者时才回复我。他们决定向我发送替换产品，但替换产品的有效期相同（2024 年 4 月）。那时已经是三月份了，同样的产品还有不到一个月就到期了，我该怎么办？现在我被困在两种相同的产品中，而且两种产品都在不到一个月的时间内到期。我什至没有打开任何产品，以防他们让我退回产品。 所以我再次提交了一张票 - 并给出了相同的占位符响应，表示他们将与质量团队核实。 已经过去 2 个多月了，猜猜解决方案是什么 - 他们给我退款了一个产品，但退款是另一个产品！至此，我已经厌倦了所有的来回，并决定关闭该票。客服人员的最新回复让我笑了。她要求我写一篇好的评论并提及她的名字。 我没有提及任何名字，也没有写一篇好的评论，而是，我只是描述我的经历。我真的很喜欢 LF 提供的产品，但我只是希望他们能做更多的质量检查并改进他们的客户服务。
Hi Edith, Thank you for taking the time to leave a review. We are sorry to hear your recent experience with us hasn't been positive and would like to look further into this. Can you please respond to the request sent to you via your TrustPilot account? We look forward to getting this resolved. Kind Regards, Stephen
精选的产品，并对特别促销感到满意。评论有助于选择新产品，越多越好。也许评审奖励制度会有所帮助。
Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh
跟踪送货花费了我 22.50 美元，这降低了我对你们商店的整体评分，否则我本可以给出 5 星的评分。老实说，我正在考虑 3 星级
Hello Thank you for leaving your review. We love receiving feedback from our customers, and this will always be used to improve our services. If we can assist you with anything, please don't hesitate to let us know! Take care, and have a great day. Kind Regards, Kayleigh
这很简单，而且您确实拥有我们需要的所有产品。良好的购物体验。 我只遇到过一次未发货的情况，除此之外你们的发货也在一周之内。
Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh
非常容易浏览网站。 我知道我在寻找什么，而且价格也不错。
Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh
已经从 Lookfantastic 购买很长一段时间了。 他们非常可靠，产品是正品。
Hello Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care, and have a lovely day. Kind Regards, Kayleigh
我一直是 Look Fantastic 的支持者，该系列产品具有诱人的折扣，让我一直回来。 可悲的是，它已停止引入一些受欢迎的品牌:(
Hello Thank you for leaving your review. We love receiving feedback from our customers, and this will always be used to improve our services. If we can assist you with anything, please don't hesitate to let us know! Take care, and have a great day. Kind Regards, Kayleigh
从您的网站购买没有折扣或忠诚度积分，这令人失望。
Hello JC, Thank you for leaving your review. I am sorry to hear that you have had an issue with your order, I appreciate the disappointment this has caused and wish to ensure this is resolved for you. I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so. Kind Regards, Kayleigh
我没有选择交付类型的选项。上面写着 88 新元以上的订单免费送货，当我的订单低于 88 新元时，我只能选择标准送货或跟踪送货。当我的订单超过 88 时，我只能选择选择跟踪配送。因此，无论哪种方式，我都必须支付运费。 为什么会这样呢？我去年 12 月遇到了这个问题，但我认为这是圣诞节期间大量销售造成的故障。 然而，现在已经是三月了，我不再认为“大量销售”是一个有效的借口。 感觉就像你想从我身上吸走尽可能多的钱。如果您希望我支付送货费用，请不要在您的网页上放置误导性标志，注明“订单金额超过 88 新元可免费送货”。你们的公司变得狡猾且不值得信任。 此外，我实际上想订购更多东西，但不要这样做，因为一旦我的订单超过 88 件，我就需要为跟踪交货支付 22.50 美元的巨额费用，但我不想这样做。
Hello, I am sorry to hear of this issue. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you. I will be able to get this sorted. Kind regards, Sam
喜欢：可以找到一些我喜欢的品牌 可以做得更好：有限的品牌选择，更多的促销活动
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Jane
我是新客户。我注册了订单以获得 25% 的折扣，但它一直显示“此代码不可用”。 非常令人失望。
Hello Sian, I am sorry that you weren't able to take my call today. I do want to assist and get this issue resolved and I am confident I can. Please can you sign into your account to view the message I have just sent you. I will be able to get this sorted. Kind regards, Jess
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Claire
共 103 条符合条件的评价