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LugLess

201 条评价

4.4201 条评价
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关于 LugLess

数据更新
网站
lugless.com
分类
商业服务
所在地
United States · Boston
状态
待认证
近 12 个月
201 条评价
差评回复率
69%(18/26 条)
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LugLess靠谱吗?

LugLess(lugless.com)在 OK.one 的综合评分为 4.4 分(满分 5 分),基于本站收录的 201 条用户评价,属于商业服务分类,口碑良好。85% 的评价为 4 星及以上,8% 为 1 星;商家回复了 69% 的差评。数据最后更新于 2026-08-10。

用户怎么说

好主意——有点难用。

我很失望地发现,虽然镇上有联邦快递办事处,但没有无行李的落客点。最近的下车点距离超过 50 英里。幸运的是,司机帮我取了行李。

LugLess 回复2026-07-31

Thanks for taking the time to leave insight on your experience, and we apologize for any confusion! Since LugLess does not have actual drop off locations, items can be dropped off at any carrier location, such as FedEx or UPS, depending on who your trip is booked with. We are glad you are able to utilize the pickup service, though! For your next trip, if you would prefer to drop off instead, please note that a FedEx location can be used!

我们的包裹都提前送达了……

我们的包裹均比预计时间提前或准时送达。唯一的问题是,我们的盒子在到达时看起来像是被完全扔得到处都是,而且没有小心处理。

LugLess 回复2026-07-31

Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking. If there was any damage to your items, please contact us at [email protected] and we can provide you with information on how to file a claim!

我使用 LugLess 获得了很棒的体验……

我在使用 LugLess 进行搬家时获得了很好的体验。我从德克萨斯州向密歇根州运送了两个托运行李和一个随身行李,整个过程从开始到结束都很顺利。 预订过程很简单,运输标签很容易使用,在联邦快递投递行李也很简单。我的所有三个行李都在预期的交货时间内安全抵达。里面的所有物品,包括衣服、厨房用品和其他家庭用品,抵达时状况良好,没有损坏或丢失。 跟踪更新很有帮助,整体服务让我省去了搬家期间携带多个沉重行李的麻烦和费用。 我绝对会向任何搬迁、长期旅行或在全国范围内运送行李的人推荐 LugLess。我将来会很高兴再次使用他们的服务。

不推荐

付了取货费。接机从未发生过。 Lugless 没有提供任何帮助。从未退款。

LugLess 回复2026-07-31

Thank you for your feedback and we're sorry to hear about the inconvenience. I do see that we emailed you on July 14th to see if you would like troubleshooting for the pickup, or a refund for the pickup service, but we never heard back from you. Please reach out out to us at [email protected] so that we can assist further.

第一次使用 LugLess,结果……

第一次使用 LugLess,效果非常好。我们要去度假,我们的行李已经超出了我们的车辆。因此,我们决定通过 LugLess 运输,而不是留下重要物品。从开始到结束,体验都是无缝的。无论开车还是飞行,肯定会再次使用。强烈推荐!

我的盒子按时送达,但部分…

我的盒子按时送达,但其中一部分损坏了。这次不太高兴

LugLess 回复2026-07-31

Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment. You do have value protection with your booking, and we have sent you an email for you to open a damage/missing items claim to start that process. Let us know if you have any questions.

D
Dk · 写过 1 条评价 · 已认证 · 体验于 2026-07-21 ·

救生员

不真实的经营理念