LuvionBio

Thank you so much for the kind words, we really appreciate it! 🙏 Our BAC water comes in a 3mL vial but is filled to 2.7mL to allow for proper pressure and sterility, so what you received is expected. I’m glad you were still able to complete your mix, and please don’t hesitate to reach out at [email protected] if you ever need an extra vial added to your order.

Thank you as well, Noa! We look forward to serving you again in the future!

Thank you so much for your kind words! 💛 We’re truly grateful for your support and referrals, it means everything to us.

Hi Lu, Please email us at [email protected] so we can verify your purchase. At this time, we are unable to locate a corresponding order, and the review cannot be verified. Additionally, the content of the review violates our Terms of Service. LuvionBio is a Research Use Only supplier, and all products are sold with the explicit understanding that they are not for human use. Reviews implying otherwise create serious compliance risks and can jeopardize both our company and the broader RUO market. We respectfully request that the review be removed once this has been reviewed. Thank you for your understanding. Once you emaiil us, we can discuss a refund and the steps for account closure. Thanks! LuvionBio

DeAna, Thank you so much for your amazing review! We're thrilled to hear about your 5-star experience with Luvionbio's customer service. Our team is dedicated to providing friendly, professional, and helpful suppor. We appreciate your recommendation and look forward to serving you again!