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美丽与健康

MAËLYS

101 条评价

3.3101 条评价
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关于 MAËLYS

数据更新
网站
maelyscosmetics.com
分类
美丽与健康
所在地
United States · Wilmington
状态
待认证
近 12 个月
101 条评价
差评回复率
98%(39/40 条)
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MAËLYS靠谱吗?

MAËLYS(maelyscosmetics.com)在 OK.one 的综合评分为 3.3 分(满分 5 分),基于本站收录的 101 条用户评价,属于美丽与健康分类,口碑一般。评价两极分化:56% 给出 4 星及以上,同时 36% 打了 1 星;商家回复了 98% 的差评。数据最后更新于 2026-08-10。

用户怎么说

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Savvy M · 写过 6 条评价 · 体验于 2026-06-05 ·

这家公司会欺骗你“尝试......

这家公司会欺骗你“先试后买”!他们告诉你支付运费,然后试用该产品,但其中包含多种你无法选择删除的产品,一旦你点击提交按钮,你就已经支付了运费,并从你的银行账户中扣除了 98 美元,用于购买他们刚刚骗你购买的所有额外产品!其中没有任何地方告诉您他们会为了额外的 98 美元而冻结您的卡/银行帐户!我必须向我的银行报告此事,因为我没有授权这样做,也不希望将所有这些额外产品添加到我的购物车而不选择删除!我已向 BBB 和 FTC 报告了这些情况!我的银行已经撤销了他们的收费,并停止了他们的任何定期付款!不幸的是,当您寻求帮助时,您不会得到帮助,因为他们让您很难取消订阅,而且他们也不包含退货标签,但会引导您访问他们的网站,在尝试获取退货标签时,会出现同样的问题!我已经多次发送电子邮件,但没有得到他们的任何支持或帮助,他们所做的只是引导您返回他们的网站!远离这家公司!!!!

MAËLYS 回复2026-06-13

We apologize for any inconvenience! Our Try Before You Buy option lets you experience our products without upfront payment. A non-refundable $5 shipping fee is charged at checkout, and you have 21 days to decide if you'd like to keep the items. If you choose to keep or exchange them, the payment will be processed automatically at the end of the trial period. If not, you can return the products within the 21-day window to avoid any charges. Please don’t hesitate to reach out if you have any further questions!

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Catherine · 写过 4 条评价 · 体验于 2026-06-09 ·

所有的产品都很棒并且工作......

所有的产品都很棒并且效果很好。客户服务是顶级的

MAËLYS 回复2026-06-13

That is exactly what we love to hear! ✨ Knowing that our products are working well for you and that our customer service hit that top-tier mark means everything to us. We work hard to make sure both our formulas and our support team deliver the best experience possible. Thank you so much for the love and for being a valued part of the MAËLYS family! 💖

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Robyn · 写过 2 条评价 · 体验于 2026-06-07 ·

我是一个信徒

减肥后开始使用 Get-Dreamy,因为我一直在 Facebook 上看到它。 没想太多,但想为什么不呢。 好吧……我目前正在使用第二个浴缸,现在我已经签约每月使用一次。 不,这不是奇迹,但我的皮肤明显更光滑、更柔软。 而且味道很好闻。 我是一个信徒。

MAËLYS 回复2026-06-07

It is so wonderful to hear that you went from skeptical to a true believer! ✨ Staying consistent with GET-DREAMY after weight loss is the perfect way to get that noticeably smoother, softer skin. We are so glad you gave it a chance and that you're loving that amazing scent too! Thank you for being a part of the MAËLYS family. 💖

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Kat · 写过 3 条评价 · 体验于 2026-06-06 ·

我总体上喜欢这些产品

总的来说,我喜欢这些产品——它们闻起来很香,使用效果很好,而且有助于改善我的皮肤外观(它们不是奇迹创造者,但确实有帮助)。 我特别喜欢 Re-Lure 和 Re-Start 精华液以及适合我肚子的 B-Flat 霜。它们有点贵——但这并不是一切,哈哈。

MAËLYS 回复2026-06-07

You are so right that consistency is key, and while they aren't magic potions, they definitely do help boost and improve the appearance of the skin. We are thrilled that you are loving these! ✨ And hey, we totally hear you on the price (everything really is pricey nowadays LOL)! But we assure you that we only use high-quality ingredients to give you the best results. We highly recommend joining our Loyalty program to earn points and save more. Thank you for being such a valued part of the family! 💖

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Colleen Heiden · 写过 1 条评价 · 体验于 2026-06-01 ·

我对缺乏客户服务感到非常失望

我对自己的经历感到非常失望。我最初订购了一件产品,但又发运了一些我不打算购买的产品,导致产生了近 200 美元的费用。 当我联系客服时,我了解到该公司有 21 天退货政策,而不是更常见的 30 天政策。不幸的是,我就在返回窗口之外。虽然我了解公司有政策,但我希望有一定的灵活性或根据具体情况努力找到合理的解决方案。 最让我沮丧的是作为客户缺乏与我合作的意愿。与我交谈的代表很有礼貌,但没有提供住宿、例外、商店信用或替代解决方案。作为在这家公司花了很多钱的人,我期望更高水平的客户服务。 我分享此信息是为了让其他客户在订购前仔细查看退货政策以及任何重复或额外的产品发货。这些产品可能对某些人来说效果很好,但我在客户服务方面的经验让我感觉自己被忽视和被低估。

MAËLYS 回复2026-06-06

We apologize for any inconvenience! Our Try Before You Buy option lets you experience our products without upfront payment. A non-refundable $5 shipping fee is charged at checkout, and you have 21 days to decide if you'd like to keep the items. If you choose to keep or exchange them, the payment will be processed automatically at the end of the trial period. If not, you can return the products within the 21-day window to avoid any charges. Please don’t hesitate to reach out if you have any further questions!

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Angela Greenfield · 写过 1 条评价 · 体验于 2026-06-02 ·

老实说我会给它零颗星......

老实说,根据我的经历,我会给它零星。我尝试了三个星期,但没有成功。我去了他们的网站退货。他们又给了我两周的时间来尝试,但仍然没有结果,于是将其寄回,他们说我已经超出了审核时间,并向我收费。试图与他们讨论,但没有结果,但不要浪费你的钱。这是一个糟糕的产品。它不起作用。我每天晚上都涂上厚厚的一层,持续了五个星期,我的皮肤凹陷或紧绷感没有任何改善

MAËLYS 回复2026-06-06

We sincerely apologize for the difficulties you’ve experienced with your order. It’s always our goal to ensure every customer feels valued and completely satisfied with their experience. We’ve reached out to you privately to gather more information and assist you further. In the meantime, please don’t hesitate to reach out if you have any additional questions or concerns — we’re here to help in any way we can.

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Kelsey Whittemore · 写过 1 条评价 · 体验于 2026-04-23 ·

不要从 MAËLYS Cosmetics 订购......

请勿从 MAËLYS Cosmetics 订购“先试后买”计划。我订购了一件商品来尝试,他们又给我寄了一件额外的商品。我没有大惊小怪,因为我有 3 周的时间把它寄回来。我要求这两种产品都有退货标签,因为我没有留下深刻的印象。该网站表示再尝试 15 天。我没有,但因为生活的原因我没有尽快寄回来。 5 天后,我被收取了两件商品的全价费用。其中 1 个我从未订购过。我联系了他们,他们说我只有 5 天的时间寄回。我解释了一切并立即将其寄回。他们提供商店积分。经过一番挖掘,这显然是一个常见问题。而且额外的物品比我订购的更贵。 我想警告任何人在购买程序之前不要尝试。

MAËLYS 回复2026-06-06

We apologize for any inconvenience! Our Try Before You Buy option lets you experience our products without upfront payment. A non-refundable $5 shipping fee is charged at checkout, and you have 21 days to decide if you'd like to keep the items. If you choose to keep or exchange them, the payment will be processed automatically at the end of the trial period. If not, you can return the products within the 21-day window to avoid any charges. Please don’t hesitate to reach out if you have any further questions!

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Shan Dab · 写过 3 条评价 · 体验于 2026-05-25 ·

卓越的 Maelys 客户服务

Maelys 的客户服务永远不会让人失望。始终积极响应并愿意解决任何产品问题。 在我的日常轮换中毫无疑问。无法获得足够的这些令人惊叹的产品。 我尖叫着跑而不是走路去买它!

MAËLYS 回复2026-06-05

Hearing that we've earned a permanent spot in your daily rotation means everything to us. Thank you for shouting out our support team. They truly love taking care of you! You're the best! 🥰

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Seastar · 写过 3 条评价 · 体验于 2026-06-03 ·

优秀的产品

这些产品确实如其所说。迫不及待地想尝试更多 MAËLYS 神奇面霜之类的东西。

MAËLYS 回复2026-06-05

Thanks for the feedback, so happy you love it! 😍

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Leah · 写过 2 条评价 · 体验于 2026-06-02 ·

对很多瓶子充满信心💕

这是我留下的关于 MAËLYS 的数十条正面评论之一!客户服务总是很棒,而且通常很快就能解决任何疑虑或问题。我拥有的每一个产品,以及我所试用过的产品,我都看到了效果。我拥有十几种产品,很难选择每天和晚上使用哪些产品。可以肯定地说,我的皮肤上总是有某种 MAËLYS 产品💋💕

MAËLYS 回复2026-06-05

This just completely made our day! Thank you SO much for being such an amazing part of the MAËLYS family! We are absolutely thrilled that you're loving your results and your massive collection. Keep glowing, gorgeous! 💖

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Christy Fantz · 写过 2 条评价 · 体验于 2026-05-05 ·

掠夺性营销

“先试后买”计划是掠夺性的。我收到产品仅 20 天后就要求提供退货标签。我试图在规定的时间内退回我的产品,但他们拒绝遵守。 Maely 的掠夺性太强了。我警告所有客户远离这家公司。我因为两件劣质产品而损失了 125 美元。客户服务很糟糕。他们实际上已经和我争论了好几个星期,拒绝承认我的担忧。他们只是给出一个模板回应,拒绝承认我所说的任何内容。跑,不要走,远离这家公司。

MAËLYS 回复2026-06-03

We sincerely apologize for the difficulties you’ve experienced with your order. It’s always our goal to ensure every customer feels valued and completely satisfied with their experience. As a valued customer, we want to make it up to you, kindly share with us the order number by sending us a message at [email protected], and we will look into the matter for you further.

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Maddy · 写过 2 条评价 · 体验于 2026-06-01 ·

这是一个骗局。

收紧身体的鞭子根本不起作用。这太浪费钱了,而且他们不愿意在你购买前与你合作。我无法充分警告您,不要购买该产品。

MAËLYS 回复2026-06-03

We sincerely apologize for the difficulties you’ve experienced with your order. It’s always our goal to ensure every customer feels valued and completely satisfied with their experience. As a valued customer, we want to make it up to you, kindly share with us the order number by sending us a message at [email protected], and we will look into the matter for you further.

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Lisa smith · 写过 1 条评价 · 体验于 2026-05-22 ·

客户服务

我收到了一个我没有订购的订单,并联系了客户服务,他们立即纠正了问题

MAËLYS 回复2026-06-02

That is wonderful to hear! We know how frustrating a shipping mix-up can be, so we are thrilled that our customer service team stepped in and rectified the problem for you immediately. 💖

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Yamileth Polanco · 写过 1 条评价 · 体验于 2026-04-20 ·

没有客服电话

没有客服电话。它们使您很难取消订阅。霜闻起来很香,就是这样,对妊娠纹根本没有帮助。试图拿回你的钱是一场噩梦。 0/5 根本不推荐。

MAËLYS 回复2026-06-03

We sincerely apologize for the difficulties you’ve experienced with your order. It’s always our goal to ensure every customer feels valued and completely satisfied with their experience. As a valued customer, we want to make it up to you, kindly share with us the order number by sending us a message at [email protected], and we will look into the matter for you further.

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Nicola N. Noetic · 写过 4 条评价 · 体验于 2026-05-12 ·

它根本不起作用

它根本不起作用。他们撒谎并告诉我我的乳液于 5 月 9 日到达。它于 5 月 12 日到达。当我在 5 月 31 日试图获得退货标签时,他们却给我留下了阴影。现在我面临着成为下一个无家可归的美国人的非常现实的可能性。我不知道他们晚上怎么睡觉,因为自从这件事发生以来我肯定没有睡过,而且我的健康状况现在每况愈下。

MAËLYS 回复2026-06-03

We sincerely apologize for the difficulties you’ve experienced with your order. It’s always our goal to ensure every customer feels valued and completely satisfied with their experience. As a valued customer, we want to make it up to you, kindly share with us the order number by sending us a message at [email protected], and we will look into the matter for you further.

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Ally Foster · 写过 2 条评价 · 体验于 2026-05-30 ·

我喜欢这家公司

我喜欢这家公司!不只是产品,还有幕后的人!除了令人惊叹的客户服务和我有幸见到的任何人的真诚关怀之外,我一无所有。感谢您的优质服务和知识。我将是永远的客户。

MAËLYS 回复2026-05-31

That is such a heartwarming compliment! 💖 Knowing you’ve felt genuine care from our team behind the scenes means the world to us. We are so honored to have you and thank you for being such a wonderful part of the MAËLYS family! ✨

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Bianca · 写过 1 条评价 · 体验于 2026-05-15 ·

订购

我可以轻松地订购我想要的东西以及时间。当需要时订购我的物品时,我总是有很好的体验。然后是积分和折扣,这对您有很大帮助。客户服务对我需要及时帮助的任何事情都非常有帮助。

MAËLYS 回复2026-05-29

We strive to make the ordering process as seamless as possible, so we’re thrilled that your items arrive right when you need them. It’s also awesome that you’re making the most of the points and discounts. They really do make staying consistent much easier! We’ll be sure to pass your kind words along to our customer service team. 💖

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TennisNurse · 写过 5 条评价 · 体验于 2026-05-28 ·

误导性和欺骗性

我订购了“先试后买”套餐,结果第一天就被收取了全额费用,不到 20 天后,又收取了 120 美元,为什么?!?!? 我没有收到包裹,但他们确实尝试向我的帐户收费! 谢天谢地,我的信用卡公司给我发了一条短信,这样我就可以拒绝收费了! 然后,尝试登录他们的网站以获取电话号码 - 算了! 他们没有电话号码,尝试弄清楚如何取消您从未注册过的东西是多么困难! 由于这次荒谬的经历,我不会再购买他们的产品! 买家当心!

MAËLYS 回复2026-05-30

We sincerely apologize for the difficulties you’ve experienced with your order. It’s always our goal to ensure every customer feels valued and completely satisfied with their experience. As a valued customer, we want to make it up to you, kindly share with us the order number by sending us a message at [email protected], and we will look into the matter for you further.

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meaghen McCoy · 写过 1 条评价 · 体验于 2026-05-23 ·

这家公司是一个骗局!

这家公司是一个骗局!购买前先尝试...他们向您收取费用,然后将 96.00 打入您的帐户。多么骗人的公司啊。不要尝试。使用可可脂。他们会一边抢劫一边微笑!

MAËLYS 回复2026-05-30

We apologize for any inconvenience! Our Try Before You Buy option lets you experience our products without upfront payment. A non-refundable $5 shipping fee is charged at checkout, and you have 21 days to decide if you'd like to keep the items. If you choose to keep or exchange them, the payment will be processed automatically at the end of the trial period. If not, you can return the products within the 21-day window to avoid any charges. Please don’t hesitate to reach out if you have any further questions!

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Lindadiazgmail · 写过 2 条评价 · 已认证 · 体验于 2026-05-27 ·

感觉身上有一股热气......

MAËLYS 回复2026-05-30

The heat sensation occurs as part of the formula activity. But it doesn’t occur for everyone! Each body reacts differently to the products. They’re formulated to energize the skin, and the active ingredients often produce a warm, tingling sensation. We recommend avoiding application after a hot shower or a workout, as it may intensify the heat. I hope this helps but of course feel free to reach out with any further questions!