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marcsmobility.com

62 条评价

4.962 条评价
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关于 marcsmobility.com

数据更新
网站
marcsmobility.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(2/2 条)
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marcsmobility.com靠谱吗?

marcsmobility.com(marcsmobility.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 62 条用户评价,属于车辆与交通分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

H
Henry · 写过 2 条评价 · 已认证 · 体验于 2026-04-02 ·

各方面都很棒

良好的设备,正确的安装,良好的包装,良好的价格,良好的交货,强大的踏板车正是我想要的,超出了我的每一个愿望。

marcsmobility.com 回复2026-04-30

We’re glad to hear everything met your expectations, from the packaging and installation to the delivery and overall value. It’s especially great to know the scooter is exactly what you wanted and even exceeded your expectations—that’s always our goal. If you ever need anything down the road, we’re here to help. — The Marc’s Mobility Family

A
Ashton Rooney · 写过 1 条评价 · 体验于 2026-04-18 ·

我买了一台卓悦S10-SZ

我买了一台 Joyor S10-SZ,我只能说太棒了。客户服务很棒,价格真的很实惠,而且送货服务似乎真的很快。 10/10建议购买joyor的踏板车!

marcsmobility.com 回复2026-04-23

Thank you Ashton for the kind words!

D
Drew Elicker · 写过 1 条评价 · 已认证 · 体验于 2026-03-23 ·

良好的沟通

良好的沟通。物有所值。 良好的包装和运输。 友好的。

marcsmobility.com 回复2026-04-23

Thank you Drew! We hope you are loving the item you purchased!

P
Pamela Reynolds · 写过 1 条评价 · 已认证 · 体验于 2026-03-16 ·

交货非常快

marcsmobility.com 回复2026-04-23

Thank you for the review Pamela!

M
Mary Terrell · 写过 1 条评价 · 已认证 · 体验于 2026-03-17 ·

你的友善和乐于助人

你友善且乐于助人。如果我需要零件,我会再次在那里购物。订购很容易。只是希望我能亲自去接他们。哈哈 谢谢你所做的一切。玛丽

marcsmobility.com 回复2026-04-23

Mary, thank you for taking the time to share this—we really appreciate it. We’re glad to hear the ordering process was easy and that our team was helpful along the way. We totally get the “wish I could pick it up in person” part 😄—if you’re ever in the area, you’re more than welcome to stop by and say hello! Thanks again for your support, and we’ll be here whenever you need anything.

M
Matthew Keechi · 写过 1 条评价 · 已认证 · 体验于 2026-02-24 ·

到目前为止非常棒的体验

到目前为止非常棒的体验。发货和交货都很及时,尽管没有我选择的坐垫颜色,该公司还是打电话给我并提出提供替代颜色,然后提供我在不同时间选择的颜色。 当椅子到达时,我很担心椅子的状况,因为运送出去的运输箱在运输过程中严重损坏。不过,椅子在包裹内部得到了很好的保护,轮椅也没有受到损坏。

marcsmobility.com 回复2026-04-23

Matthew, thank you for the detailed feedback—we appreciate you sharing your experience. We’re glad to hear everything arrived quickly and that our team was able to reach out and find a solution on the cushion color. Keeping you informed and making it right is always the goal. We also understand the concern with the condition of the box during transit. Shipping can be rough at times, so we put a strong focus on proper packaging to make sure the equipment arrives safely—we’re glad to hear it did. Thanks again for your trust, and don’t hesitate to reach out if you ever need anything.

H
Holly Faucheaux · 写过 3 条评价 · 已认证 · 体验于 2026-03-10 ·

个人服务

他们在下订单后立即给我打电话,以确保这对我母亲来说是正确的椅子。他们还提供了展示拆箱和功能的视频。我喜欢它是一家提供个性化待遇的家族企业。他们鼓励如有任何问题与他们联系。我喜欢个人风格。

marcsmobility.com 回复2026-04-01

Thank you so much for the kind words Holly!

D
Dana Lundquist · 写过 1 条评价 · 已认证 · 体验于 2026-02-22 ·

快速发货

marcsmobility.com 回复2026-04-23

Thank you for the review Dana!

B
Bandmaster Opjb · 写过 1 条评价 · 体验于 2026-03-25 ·

它们甚至对非客户也有帮助。

我正在准备购买小型货车和安装电梯,我有几个问题,其中一些是技术问题。 在持续的对话中,我收到了一些有用的回复,没有任何强加给我的推销技巧。 一个很棒的地方,如果我离他们足够近,可以从他们那里购买,我会的。 谢谢你!

marcsmobility.com 回复2026-04-01

Thank you very much for the kind words!

J
Jeff · 写过 2 条评价 · 已认证 · 体验于 2026-02-23 ·

很棒的椅子

很棒的交易...非常专业...优质的服务

marcsmobility.com 回复2026-03-24

Thank you Jeff for trusting us with your business!

R
Richard · 写过 2 条评价 · 已认证 · 体验于 2026-02-19 ·

摆动操纵杆...正在发送

我没有得到摆动操纵杆,所以现在我必须订购一个,或者使用我现在拥有的那个......我记得订购过它。 亚历克斯读过这篇文章,他今天给我发了一篇。 所以这行得通……我想诚实地对待我所做的一切。 因此,我将评分提高到 5 星,并感谢 Alex 的快速回复。

marcsmobility.com 回复2026-03-13

Thank you Richard. It was an honest mistake on our end and I appreciate you letting us know so we could make it right!

R
Roger · 写过 2 条评价 · 已认证 · 体验于 2026-02-05 ·

易于订购

marcsmobility.com 回复2026-02-24

Thank you, Roger! We’re so glad to hear the ordering process was easy. We truly appreciate you choosing to buy from our small, family-owned business—it means more to us than you know. If you ever need anything, we’re always here to help!

T
Thomas Finn · 写过 2 条评价 · 已认证 · 体验于 2026-02-12 ·

对服务感到失望

你们的代表告诉我,你们的公司是家族企业,将尽一切可能帮助客户在与 Marc's 打交道时获得良好的体验。我与你们团队的经历一开始就是这样,但在代表表示他很快会给我回电后不久就迷失了方向。第二天,我等到下午晚些时候才回电话,想与同一个代表交谈,这样我就不必经历尝试解释哪种电动轮椅最适合我的整个过程。好吧,我猜他正忙于接待另一位客户,所以我不得不与不同的代表再次完成整个过程。在再次完成整个过程后,该代表有一个约会需要参加,因此作为付费客户,我再次被关闭。我想我误会了!我以为我是顾客?我预计其中一位代表将在明天下午之前回复我。不是!因此,我取消了订购的较小设备的订单。第二天,我从另一个供应商那里购买了一把价值 2,800 美元的新椅子,不得不再次经历整个过程。 绝对真实的故事。只是觉得你可能想知道。

marcsmobility.com 回复2026-02-24

Thank you for taking the time to share your experience. We are truly sorry that we did not meet your expectations, and we apologize for the frustration this caused. That is not the level of service we strive to provide. We are a small, family-owned business, and while that allows us to offer personal, one-on-one service, there are occasional days when certain mobility specialists are off or assisting other customers. That said, we completely understand how frustrating it is to feel like you were starting over or not receiving a timely follow-up. We do want to clarify that our team did make multiple attempts to return your call, but unfortunately we were unable to connect with you. Regardless, we recognize that the experience did not feel smooth or consistent on your end, and for that we sincerely apologize. Your feedback is important to us and helps us improve our communication and follow-up processes so this does not happen again. We truly wish your experience had ended differently and appreciate you bringing this to our attention.

R
ROBERT JARRETT · 写过 5 条评价 · 已认证 · 体验于 2026-02-14 ·

周三快船周五收到

周三快速发货,周五收到,周六拆包,从佛罗里达州到俄亥俄州的速度快得惊人

marcsmobility.com 回复2026-02-24

Thank you, Robert! We’re so glad to hear your order arrived so quickly—Wednesday to Friday is impressive even for us 😄 We truly appreciate you choosing our small, family-owned business, and we hope everything goes smoothly when you unpackage it this weekend. Please let us know if you need anything at all!

P
Pamela Sandstrom · 写过 1 条评价 · 已认证 · 体验于 2026-02-12 ·

他们让事情变得如此简单,他们在之后打电话......

他们让事情变得如此简单,他们在下订单后打电话来确保我们得到的东西也使座椅高度感到疼痛,对我丈夫有好处,他在脚踏板前有多高,并告诉我们如何运送,我们一定会再次与他们做生意,非常满意

marcsmobility.com 回复2026-02-24

Thank you so much, Pamela! We’re thrilled to hear how satisfied you are. Taking the time to confirm fit, comfort, and shipping details is very important to us—especially when it comes to making sure everything is just right for your husband. We truly appreciate you choosing to support our small, family-owned business and look forward to helping you again in the future!

R
Ray Marshall · 写过 1 条评价 · 已认证 · 体验于 2026-02-03 ·

易于订购

易于订购。 准时交货。

marcsmobility.com 回复2026-02-24

Thank you, Ray! We’re glad to hear your order was easy to place and delivered on time. We truly appreciate you choosing our small, family-owned business and are always here if you need anything!

R
Renee Kanyuh · 写过 1 条评价 · 已认证 · 体验于 2026-01-30 ·

立即答复

立即答复,知识渊博,快速运输。

marcsmobility.com 回复2026-02-24

Thank you, Renee! We’re glad to hear you received immediate answers, knowledgeable support, and quick shipping. We truly appreciate you choosing to support our small, family-owned business and are always here if you need anything!

J
James · 写过 3 条评价 · 已认证 · 体验于 2026-02-02 ·

我没有收到…的运输信息

我没有收到一周前订购的电池的发货信息

marcsmobility.com 回复2026-02-10

Hi James, your order was placed on 1/5/26 and we sent tracking information on 1/7/26 and the batteries were delivered on 1/9/26. If you would consider updating this review.

C
Customer · 写过 2 条评价 · 体验于 2026-02-05 ·

这是我第二次从 Marc's 购买

这是我第二次从 Marc's 购买。这次我直接从 Marc 那里购买了第二台 Jazzy Ultralight 作为第二个家。第一次通过电话与他们打交道时给我留下了深刻的印象,但亲自拜访就更好了。那里的每个人都非常友善,而且他们似乎都很关心自己的工作。它们确实是当今世界的瑰宝。强烈推荐。

marcsmobility.com 回复2026-02-24

Thank you, Renee! We’re happy to hear you received immediate answers, knowledgeable support, and quick shipping. We truly appreciate you choosing our small, family-owned business and are always here if you need anything!

F
Feng · 写过 2 条评价 · 已认证 · 体验于 2026-01-23 ·

好网站

很好的网站,很容易找到我们需要的产品

marcsmobility.com 回复2026-02-24

Thank you, Feng! We’re glad to hear our site made it easy to find exactly what you needed. We truly appreciate you choosing to support our small, family-owned business and are always here if you need any help!