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Vehicles & Transportation

marcsmobility.com

62 reviews

4.962 reviews
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About marcsmobility.com

Data updated
Website
marcsmobility.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
62 reviews
Replies to negative
100% (2/2)
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Is marcsmobility.com legit?

marcsmobility.com (marcsmobility.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Robyn Harrison · 1 review · Verified · Experienced 2026-07-09 ·

Fantastic customer service

Fantastic customer service, reasonable prices and fast delivery.

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Ronny Nussbaum · 1 review · Verified · Experienced 2026-07-05 ·

Caused unnecessary inconvenience

Caused some inconvenience It took a bit to dispatch the order, and we did end up getting the battery, but the cost was spending a *whole day* at home, waiting for it, with inability to leave, because the shipment required signature. Why a battery requires signature? No clue. The only thing I could think of that they had multiple cases of fraud with people saying "I didn't get my shipment". OK. I get this. But the solution is not to punish honest customers. Had I known that ahead of time, I could have prepared (and likely chosen another place). A shipment with a more precise delivery time (a range) would have been better. Instead, it arrived at 9:30 PM and the whole day was wasted with me just hoping that it will arrive.

Reply from marcsmobility.com2026-07-27

Hi Ronny, sorry about the inconvenience. These spare Lithium Batteries all ship directly from the manufacture Pride Mobility. All dealers drop ship these parts and Pride the shipper is the one who added signature required on the delivery so we do apologize for this.

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Arthur Camp · 3 reviews · Verified · Experienced 2026-07-02 ·

Good people and great service.

Being disabled means that we have to do things differently. Marcsmobile knows that, and goes over and above to make sure the product ordered is what you need. They called and made sure the tires I ordered were the ones I needed for my wheelchair, and I even talked with a real person. They shipped really fast and I received them quickly. In a world of automation, its nice to work with a company that gives you a real person to talk to.

Reply from marcsmobility.com2026-07-24

Thank you so much for your thoughtful review. We're glad we could help make sure you received the correct tires for your wheelchair. Taking the time to verify orders with our customers is one of the ways we try to provide the level of service we'd want for our own family. We truly appreciate your kind words about speaking with a real person and our fast shipping. Thank you for choosing Marc's Mobility—we're grateful for your trust and look forward to helping you again whenever you need us.

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KEVIN C · 7 reviews · Experienced 2026-06-30 ·

Strong Christian/Family owned business…

Strong Christian/Family owned business says a lot! We even go to the same Church. These guys take care of the customer. I’ve had problems with my power chair over the years and Marc has always resolved the problem immediately. Usually within the same day. I’ve had the brain replaced in my chair, so yes, they can do the electrical work also, among several other rebuild options available. May God bless you and your family with a wealth in business. Your hard work deserves the recognition. I’m proud to have you as a friend.

Reply from marcsmobility.com2026-07-24

Thank you so much for your incredibly kind words and continued trust over the years. It has truly been a blessing to serve you, and we're grateful for both your friendship and your support. Our goal has always been to take care of our customers as quickly and thoroughly as possible, whether it's diagnosing an electrical issue, rebuilding a chair, or simply being there when you need us. Your prayers and encouragement mean a great deal to our entire family. May God bless you as well, and thank you for allowing Marc's Mobility to be a part of your journey.

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MatthewBerman · 3 reviews · Verified · Experienced 2026-06-08 ·

Excellent experience

The sales staff were excellent very helpful. So much easier to deal with a local place then on the phone or with a place over seas for this type of purchase.

Reply from marcsmobility.com2026-07-24

Thank you for taking the time to leave us a review! We're so glad our sales team was able to help make your purchase a positive experience. We believe mobility equipment is an important investment, and having knowledgeable, local people available to answer questions and provide support can make all the difference. We truly appreciate your business and look forward to being here whenever you need us in the future.

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William · 4 reviews · Verified · Experienced 2026-06-19 ·

Incredible Experience

Fast processing of order, telephone contact to verify options selected before shipping, option to ship pre-assembled at no additional cost. What more could anyone ask for. FIRST RATE SERVICE!

Reply from marcsmobility.com2026-07-24

Thank you for the fantastic review! We're thrilled to hear you appreciated our fast order processing, the phone call to verify your order, and our complimentary pre-assembly service. We believe taking a few extra minutes to ensure everything is correct helps provide a better experience from the moment your equipment arrives. Thank you for choosing Marc's Mobility and for your kind words—we truly appreciate your support!

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Edwin Delvalle · 3 reviews · Verified · Experienced 2026-06-19 ·

They answer all your questions

They answer all your questions. They were very knowledgeable show me how the unit works.

Reply from marcsmobility.com2026-07-24

Thank you for your review! We're delighted to hear our team was able to answer all of your questions and take the time to demonstrate how your unit works. We believe it's important that every customer feels confident and comfortable using their mobility equipment before they leave. We truly appreciate your business and are always here if you need assistance in the future.

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Rick Winchester · 1 review · Verified · Experienced 2026-06-15 ·

I was looking for an electric wheelchair.

I was looking for an electric wheelchair. After looking at some sites, most offered no warranty. And no tech support. Then I saw Marc's Mobility. They not only had a warranty but a web site. Looking at the video and then calling with questions I ordered through them. I have been more then satisfied. Thank you. Rick

Reply from marcsmobility.com2026-07-24

Thank you, Rick, for taking the time to share your experience! We're so glad you found value in our warranty, product videos, and the opportunity to speak with our team before making your decision. Purchasing a power wheelchair is an important investment, and we believe our customers deserve both reliable support before and after the sale. We're grateful you chose Marc's Mobility, and it means a great deal to hear you've been more than satisfied. Thank you for your trust, and we look forward to serving you again whenever you need us.

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cherri Surrency · 1 review · Verified · Experienced 2026-06-11 ·

They were very knowledgeable

they were very knowledgeable and friendly, Very helpful

Reply from marcsmobility.com2026-07-24

Thank you for your kind review! We're delighted to hear that you found our team knowledgeable, friendly, and helpful throughout your experience. Providing honest guidance and exceptional customer service is something we take great pride in. We truly appreciate your support and look forward to helping you again whenever you need us.

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Jeff Spann · 2 reviews · Verified · Experienced 2026-06-04 ·

Great Company

Helpful truthful knowledge willingness doesn't push you into something great people to work with

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Edward VanWagner · 2 reviews · Verified · Experienced 2026-06-04 ·

Ordering was easy

Ordering was easy, price was reasonable, and my new joystick arrived in a reasonable amount of time.

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Lisa Penosky · 11 reviews · Verified · Experienced 2026-06-03 ·

Buying my new chair was very easy

Buying my new chair was very easy, and getting help when I had questions was fast. Very pleased with my purchase! I was surprised by how fast it arrived, and the delivery driver was very helpful.

Reply from marcsmobility.com2026-06-25

Thank you for taking the time to share your experience! We're thrilled to hear that purchasing your new chair was easy, our team was able to answer your questions quickly, and that your order arrived sooner than expected. We're also glad our delivery driver made a great impression. We truly appreciate your business and hope you enjoy your new chair for many years to come!

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Matthew T. · 1 review · Verified · Experienced 2026-06-03 ·

Fast and Accurate Service

I called Marc's Mobility and all of my questions were answered about replacing my mother's scooter battery. The new batteries were shipped out ASAP and delivered quickly. I would use Marc's Mobility for all my needs!

Reply from marcsmobility.com2026-06-25

Thank you so much for your wonderful review! We're glad we could answer all of your questions and help you find the right replacement batteries for your mother's scooter. Providing fast service and making the process as easy as possible is always our goal. We truly appreciate your trust in Marc's Mobility and look forward to helping you with any future mobility needs!

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Mary Rowland · 3 reviews · Verified · Experienced 2026-06-01 ·

Great Service and products

All of the Marcs staff I've talked to have been very helpful, courteous, and professional. Their products are top of the line and in-line or better priced compared to their competitors. Their videos are well done, candid, and very instructional. Great company.

Reply from marcsmobility.com2026-06-23

Thank you for the kind words and for taking the time to leave us a review! We're delighted to hear that our team has been helpful, courteous, and professional throughout your experience. We work hard to offer quality products at competitive prices while providing honest, informative videos that help customers make the best decision for their needs. Your feedback means a lot to our entire team. Thank you for choosing Marc's Mobility, and we look forward to serving you again in the future!

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Mary Rowland · 3 reviews · Experienced 2026-05-18 ·

5 Star marketing and service

- Their marketing videos are excellent/informative! I looked at several of them for several different chairs before I bought the Jazzy Air 2. Once I decided on the chair from the videos, I compared prices and Marc's came out top. - I called to make the purchase. I talked with Mike - courteous, personable, and professional - and he answered all my questions. - The scooter arrived, as advertised - charged, assembled, and ready to ride. - I am truly surprised how outstanding the customer service was. Five Star!

Reply from marcsmobility.com2026-06-23

Thank you for taking the time to share such a detailed review! We're thrilled to hear that our videos helped you research and compare different chairs before choosing the Jazzy Air 2. We work hard to create informative content so customers can make confident decisions, and it's great to know it made a difference for you. We're also glad Mike provided the level of service we strive for and that your chair arrived exactly as expected—charged, assembled, and ready to ride. Your comments about our customer service mean a great deal to our entire team. Thank you for choosing Marc's Mobility, and we hope you enjoy your Jazzy Air 2 for many years to come!

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Eric Johnson · 1 review · Verified · Experienced 2026-05-22 ·

Great Communication

Great Communication, responsive sales team, follow up to email was great. Helped with delivery options!!

Reply from marcsmobility.com2026-06-23

Thank you for the wonderful review! We're glad to hear that our team's communication and responsiveness made your experience a positive one. Providing timely follow-up and helping customers find the best delivery solution are important parts of what we do. We appreciate your business and look forward to assisting you again in the future!

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Sean Rowe · 7 reviews · Verified · Experienced 2026-05-20 ·

Another Slam Dunk

It’s always a pleasure to work with a company that values more than just processing orders. A team member reached out to ask specific questions to ensure that the product I ordered was compatible with my equipment and to discuss available options before finalizing the order. That level of attention and customer service gave me confidence that they genuinely care about their customers’ needs.

Reply from marcsmobility.com2026-06-11

Thank you, Sean, for taking the time to share your experience! We truly believe that finding the right mobility equipment is about much more than simply placing an order. Our goal is to make sure every product is the right fit for each customer's specific needs, and we're glad our team was able to provide that extra level of support and guidance before your purchase. We greatly appreciate your trust in Marc's Mobility and your kind words about our customer service. Thank you for choosing us, and please don't hesitate to reach out if we can assist you again in the future!

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D SEARS · 3 reviews · Verified · Experienced 2026-05-15 ·

Great Service and prompt delivery

Great Service and prompt delivery of replacement battery for wheelchair

Reply from marcsmobility.com2026-06-11

Thank you for your review! We're glad to hear that you received great service and prompt delivery of your replacement wheelchair battery. We understand how important reliable mobility equipment is, and we work hard to get parts and accessories to our customers as quickly as possible. We truly appreciate your business and thank you for choosing Marc's Mobility. If we can help with anything else in the future, please don't hesitate to reach out!

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S. M. Buteau · 4 reviews · Verified · Experienced 2026-04-30 ·

GREAT BUSINESS!

Shipped quickly, packaged well, just what I needed, great staff!

Reply from marcsmobility.com2026-06-11

Thank you for the great review! We're happy to hear that your order arrived quickly, was well packaged, and was exactly what you needed. Our team works hard to ensure every order is handled with care from start to finish. We truly appreciate your kind words about our staff and your trust in Marc's Mobility. Thank you for your business, and we look forward to helping you again in the future!

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LynnAnn Thomas · 7 reviews · Verified · Experienced 2026-05-18 ·

Mike you rock!

Mike! Mike made it great. Oh, payment plan made it possible.

Reply from marcsmobility.com2026-06-11

Thank you for the wonderful review! We're thrilled to hear that Mike helped make your experience a great one. Our team takes pride in providing personalized guidance to help customers find the right mobility solution for their needs. We're also glad the payment plan helped make your purchase possible. Making mobility equipment more accessible and affordable is important to us. Thank you for choosing Marc's Mobility, and we'll be sure to share your kind words with Mike!