Mars Hydro specializes in LED grow lights and grow tents since 2009, offering large range of full spectrum led grow lights and grow tents for indoor growing
以上内容由商家自行提供，未经平台核实。Mars Hydro（mars-hydro.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 409 条用户评价，属于建筑与制造分类，口碑一般。评价两极分化：54% 给出 4 星及以上，同时 40% 打了 1 星；商家回复了 64% 的差评；评价主要围绕产品、质量、客户服务。数据最后更新于 2026-10-25。
Reviewers had a great experience with this company. Customers frequently praise the solid build quality of the lights and grow tents, noting that the equipment is very reliable and simple to set up for indoor gardening. Many people also appreciate the powerful performance, energy efficiency, and exceptionally supportive communication from the team when asking questions. Some reviewers were not happy with equipment reliability, specifically mentioning that clip fans stopped working or squeaked after just a few months of use. A few consumers additionally experienced frustrating delays or unresponsiveness when trying to resolve problems with customer support regarding faulty replacement parts.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。I love my Mars Hydro lights. So do my plants and my electric bill. The light is dimmable and covers good area.
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
I bought a TS 1000 back in 2023. Not only it boosted my yield, but I had no problem with the device whatsoever. The delivery was quick and without any problems.
Dear Customer, Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible. Best Regards, Mars Hydro Customer Service Team
Dear Customer, We're thrilled to hear you're loving them! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
The delivery and support are quick. Sadly the design of the new LEDs does not allow to place the driver outside of the tent and there is no extensioncord available.
Dear Customer, Thank you for your positive feedback on our delivery and support! We truly appreciate it. We also thank you for pointing out the design limitation with the driver placement; this is valuable feedback for our team. Appreciate your support and we are always here to help! Happy growing! Best Regards, Mars Hydro Customer Service Team
Bad quality , bad design , missing pieces , long way delivere , bad comunication, no garantly. I dont want use any more front yours shit products
Dear customer, Thanks for leaving a message here. We are sincerely sorry for the unpleasant shopping experience. Has your problem been resolved? If not, could you please contact us at [email protected] and send us your order information? We will help you solve your problem and give you a satisfactory solution. Thank you again for your feedback, we will continue to improve our service. We hope we can always provide our customers with good service as the policies advertised on our web. Best regards. Mars Hydro Customer Service Team
I just bought my second marshydro light the TS 1000. Iam very happy with the first marshydro led full spectrum light panels I bought. My plants are 6 ft tall and iam about to flower them out starting Sept 1. I will switch to 12/12 from 16/8. Im going to flower them out September October and 2 weeks in November. I love marshydro
Dear Customer, Thank you for your continued support and trust in Mars Hydro! We’re thrilled to hear that you’re happy with your TS 1000 and your plants are thriving. We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
excellent, site works good and i can't wait to get my products :)
Dear Customer, Thanks for your support of Mars Hydro! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
Simple easy hassle free plus hands down in my honest opinion and I have been growing for over 20 years and the Mars-Hydro set up is hands down one of the best on the market period.
Dear Customer, We are glad to hear that you are happy with our products! We truly appreciate you taking the time to share your experience. Best Regards, Mars Hydro Customer Service Team
I am shocked by this experience. I paid extra for an add-on, and it was NOT delivered. I had the package sent to Austria to avoid customs fees, but now, due to your mistake, I would have to travel again and pay extra — which I refuse to do. I am not a new customer. I have spent hundreds of euros with this company on a LED grow light, a grow tent, and a full irrigation system. I trusted your service and quality — and now I receive an incomplete order after paying in full. If this is not resolved immediately by sending the missing add-on to my home in Switzerland or issuing a partial refund, I will update this review and post my experience across multiple public platforms and grower communities. Waiting for your urgent reply.
Dear Customer, Have you gotten your items now? If not, may I know your order number? Would you mind sending your order number or some order information to our email: [email protected]? We are always here to help you with your issue and we will never let you have any losses. Hoping for your kind cooperation. Best Regards Mars Hydro Customer Service Team
Overall, it’s a great company. Products are great. They work very very well. The only thing is I think it’s a little on the expensive side but you get what you pay for and if you want great that’s what you’re paying for so yeah, there’s these guys are awesome.
Dear Customer, We’re thrilled to hear you love our products and recognize their quality. We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
Quick shipping, everything went smooth. Decent quality products. Their site could be working faster, but outside of that everything else is perfect.
Dear Customer, We’re glad to hear you’re happy with the shipping and product quality. We’ll also take note of your comment about our site speed and look into improvements. We appreciate your support! Best Regards, Mars Hydro Customer Service Team
Friendly service. Fast, discreet, and very helpful. Great deals and sales.
Dear Customer, We are glad to hear that you are happy with our products and services! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
The best quality company at this time very fast shipping 3 days until îi received my product
Dear Customer, Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible. Best Regards, Mars Hydro Customer Service Team
Discret packaging, the fastest shipping that got to me in 3 working days, materială and the products are verey nice and have the best quallity that other brands give at moutch more price
Dear Customer, We're thrilled to hear you're happy with the discreet packaging, fast shipping, and the quality of our products. Your satisfaction is our top priority, and we truly appreciate your support! Best Regards, Mars Hydro Customer Service Team
I've ordered multiple times and different things like lights (ts series, fc series and fc evo series) and tents in different sizes. And I always get my stuff fast and without any problems. There are always great sales. I've been to Mary Jane Berlin 2025 and got some of my tested. And one of then tested as what I've been told (it was also the last test of the convention for the stand I got it tested at) that it was the highest tested for the weekend at the convention. Some other stuff had also always high results. Marshydro is great for beginners or someone who knows what they are doing. I've always had great results.
Dear Customer, We are glad to hear that you are happy with our products! We appreciate you taking the time to leave us this feedback. Best Regards, Mars Hydro Customer Service Team
UPDATE: Since leaving this review I have have done extensive research and have conclusively proven the light in my “complete system” is not strong enough to adequately cover the full surface area of a 3x3, thereby requiring a light upgrade. Complete system!!! I Does Mars Hydro care? No. Do they respond? No. Will I be taking them to court? Yes! I WILL BE TAKING MARS HYDRO TO COURT. ************** Since writing the below review and receiving the boiler plate apology from Mars Hydro, they have DONE NOTHING TO RESOLVE THIS ISSUE. NOTHING. It is CLEAR they do not care about their customers' experiences with their products. It is equally clear that Mars Hydro does not know what is means to "Do the right thing." Avoid this company! ********************************************* I LITERALLY BEGGED my family to purchase me the Mars Hydro 3x3 63" "GROW TENT KIT COMPLETE SYSTEM" (as advertised on Amazon) for my birthday so I could grow my first cannabis plant from seed to harvest!! Note: it is legal to do so in my home state. And they did!! I was sooo excited. So I bought a seed and off I went on my journey w my Mars Hydro "GROW TENT KIT COMPLETE SYSTEM". As an inexperienced grower, I immersed myself in the ways of cannabis horticulture because I wanted to grow my plant optimally (who wouldn't?) And as a result, I quickly came to realize that the Mars Hydro “all-in-one” solution my family bought me for my birthday is materially misrepresented because it's NOT EVEN CLOSE to being a "GROW TENT KIT COMPLETE SYSTEM" as promised through its explicit marketing. Over the ensuing months I was forced/obligated to spend over $900 on essential, missing components to make the grow space not only base-line functional but also capable of managing all aspects of a typical cannabis plant's growth phases all the way thru to harvest. The "GROW TENT KIT COMPLETE SYSTEM" critically lacked: Humidifier Dehumidifier Intake fan Automation tools Adequate inline fan All of these missing tools are used in an orchestrated unison to maintain a stable, (mostly) auto-regulated environment (managing: temperature/humidity/VPD) using digitized equipment, for a digitized age. Note I: My "GROW TENT KIT COMPLETE SYSTEM" came w a 150w LED light w dimmer that is mediocre at best, a fine oscillating fan but the tent (while sturdy and easy to assemble) has ports that are too small. Thanks again Mars Hydro! Back to the story: Unsurprisingly (or surprisingly if you believe in unicorns), Mars Hydro sells ALL the aforementioned critical, "must have" components separately (and expensively), explicitly acknowledging their necessity, yet omits them from their "GROW TENT KIT COMPLETE SYSTEM". This overarching (nefariousness) marketing strategy has its roots tied to theoretically based business models: Planned incompleteness: Omitting critical components from a seemingly full-featured product. The deceptive company provides a solution. Information asymmetry: Exploiting beginner customers' lack of knowledge regarding environmental controls. The deceptive company provides a solution. Upsell trap: Requiring significant additional investment for baseline functionality. The deceptive company provides a solution. Clever “deceptive company” right??? The name of this deceptive company is Mars Hydro!!!!!!!!!!!! Fun fact: If you're wondering if I bought any of the essential "must have" components I needed from Mars Hydro, the answer is NO—BUT I TRIED ...here's why I didn't: they didn't HAVE ANY OF THEM!! You see Mars Hydro is far behind the market place in terms of innovation, so when I did need to buy the essential add-on tools, the “best of the best” could only be found in Mars Hydro's competitors product lines' like VIVOSUN and SPIDER FARMS. Note II: When I did need to upgrade the 4" inline fan that came w Mars Hydro's "GROW TENT KIT COMPLETE SYSTEM" (it was far too weak...) I tried to buy a Mars Hydro 6" inline fan but THEY WERE OUT OF STOCK!!! So I went with a more powerful VIVOSUN 6" inline fan (which also came w a bigger carbon filter and automation). Just sayin’… As I type, I have yet to hear back from Mars Hydro in any meaningful way regarding the review/complaint I am writing here--which I submitted to their customer service team on Monday, July 28th, 2025. Maybe this 1-Star WELL DESERVED rating will get their attention. What matters most is that other first time growers MUST BE KNOW THAT MARS HYDRO "GROW TENT KIT COMPLETE SYSTEM" IS NOT THE SOLUTION YOU'RE LOOKING FOR IF YOU WANT TO GROW YOUR PLANT CORRECTLY. MORE SO, THE COMPANY BEHIND THIS SHAM PRODUCT CLEARLY HAS NO VALUES, INGENUITY OR CUSTOMER SUPPORT FOR PATRONS IN THE UNITED STATES. TO SUM IT ALL UP: MARS HYDRO IS A DECEPTIVE & DISHONEST COMPANY!!! AND IS A COMPANY TO AVOID!!! I STAND BY EVERY WORD.
Dear Customer, We feel so sorry to hear that our product or service did not meet your expectation. Your feedback is valuable to us,we appreciated your patience and support to Mars Hydro and we will work hard on improving the overall experiences of our customers! Best Regards, Mars Hydro Customer Service Team
Could defo do with making there items more discret when posting.
Dear Customer, Thank you for your feedback. We will forward the issue to the relevant department. Your feedback is valuable to us,we appreciated your patience and support to Mars Hydro and we will work hard on improving the overall experiences of our customers! Best Regards, Mars Hydro Customer Service Team
Brilliant tent and humidifier! But would recommend saving a bit of money and get it without the iconnect controller as will give you nothing but greef other than that would highly recommend.
Dear Customer, We’re happy you like the tent and humidifier, and we’ll note your thoughts on the controller. Your feedback is valuable to us,we appreciated your patience and support to Mars Hydro and we will work hard on improving the overall experiences of our customers! Best Regards, Mars Hydro Customer Service Team
Greatness awaits amog
Dear Customer, Thank you for choosing Mars Hydro! We appreciate you taking the time to leave us this feedback. We're all about greatness here — hope you enjoy it to the fullest! Best Regards, Mars Hydro Customer Service Team
The product looks great! It was delivered safely and within 3 days. I can't say much about the light yet, but I'll update my review based on how it benefits my plants later on.
Dear Customer, Thank you for choosing Mars Hydro, I am happy to hear that you received your items in a timely manner. We strive to provide the quickest and best service possible. Best Regards, Mars Hydro Customer Service Team
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