Mars Hydro

Mama SudsUnited States · 1 review · Experienced 2026-07-01 · Posted 2026-10-24

Amazing products…

Ordered products from here and they came in recorded time! Always great products. Looking now to order again! 😁

MARS HYDRO is awesome

MARS HYDRO is awesome. They have affordable prices for high efficiency grow lights that definitely get the job done! I definitely recommend MARS to any fellow grower!

William John MarshallUnited States · 6 reviews · Experienced 2026-07-12 · Posted 2026-10-18

I love my marshydro TS 600 Led light…

I love my marshydro TS 600 Led light that i bought. My flowers bulked right up with this Light. Great job. I give this product a w0 on a 1 to 10 scale. Budget friendly and pretty easy to use. A great light for a beginner grower.

Viktorija LadanovskaLithuania · 2 reviews · Experienced 2026-10-13 · Posted 2026-10-15

just trusting and thats it

Clyde theglideUnited States · 1 review · Experienced 2026-10-12 · Posted 2026-10-12

Great prices compared to others and…

Great prices compared to others and good quality

I bought a new tent and lights as a…

I bought a new tent and lights as a bundle. Ive been using mars hydro for years, they never let me down. Pretty fast shipping as well

Zeke LundyUnited States · 1 review · Experienced 2026-09-22 · Posted 2026-09-30

Excellent Customer Service Proud to…

Excellent Customer Service Proud to Support Mars Hydro! My experience with Mars Hydro has been amazing! I genuinely appreciate the quality of their products and, most importantly, the dedication their customer service team has shown me. After experiencing an unexpected issue with my lighting system, the Mars Hydro team took the time to work with me and help resolve the situation. Their professionalism, communication, and willingness to support their customers really stood out to me. I own the Mars Hydro ecosystem, including their lighting, controller, and equipment, and I’m proud to have built my growing setup around their brand. I’m passionate about growing, continuously learning, and sharing my journey with the community. I would love the opportunity to take my relationship with Mars Hydro further through a potential sponsorship, brand ambassador opportunity, or long-term partnership. I believe in supporting brands that support their customers, and Mars Hydro has given me another reason to continue supporting them. Special thanks to Elena and the entire Mars Hydro team for their outstanding assistance! Looking forward to growing together with Mars Hydro!

Anthony WallisAustralia · 4 reviews · Experienced 2026-09-26 · Posted 2026-09-26

I have been using Mars products for 5…

I have been using Mars products for 5 years now the reliability is awesome and now the new smart I-control environment is really good. I just upgraded my old FC 3000 with Samsung diodes for the latest FC 3000 with the 3030 Bridglux and Osram deep red diodes and I must say tjat I instantly loved the colour of the light reminded me of the old super son t hps spectrum which I used back in the day before there was an internet with great success

Drew FayerCanada · 1 review · Experienced 2026-09-22 · Posted 2026-09-22

This company is a scam

This company is a scam. I paid for their newest light and they sent me one of their oldest lights, but still took my money. Be very careful Mars hydro makes a lot of claims they can't back up.

Regimen Gym EquipmentUnited Kingdom · 2 reviews · Experienced 2026-09-04 · Posted 2026-09-16

Missing order - they dont reply

Received one order. Other order still waiting for 2 weeks. Nobody answers my emails. I will NEVER EVER use this company again. I never buy from companies that I cant call up. Made a big mistake here. In the process of contacting my bank to reclaim my payment. DO NOT USE THESE SCAM ARTISTS. THEY TAKE MONEY AND THEN DONT REPLY WHEN YOUR STUFF DOESNT TURN UP!

All round excellence

The kit is very good quality and packaged and the customer service is excellent I would recommend these guys for all of your growing needs

Man this was the craziest thing ever…

Man this was the craziest thing ever happened in gardening LOL I ordered a 4x4 kit TSW 2000 controller everything well it took 3 weeks to get here I was mad as hell looking to blame somebody haha well the package got here and it looked like it been through a war zone my light was broke my tent was wet I was mad as hell I sent emails to not get no responses back which made me even more mad but it all came down to being FedEx's fault for being too rough with packages and the email server because it wouldn't allow them to send an email back to me and they tried trust me they screenshot it and sent a picture showing me their screen of all the emails they tried to send to me that didn't come long story short is they made it right and I'm the a$*h**e that was rude but now they went beyond any other company to satisfy me they went beyond any other company to make things right to make sure I was happy they sent me a replacement tent free of charge jumped FedEx's ass over my package and I recommend using seel (package less than $10) the checkout because that is another company like Mars Hydro that is fan freaking tastic it took over a month to get everything took care of and to get my replacement but in that month's time seal gave me back my money and Mars Hydro sent out a replacement for the one I had to throw away I did take a soldering gun and fix the light and got on Marketplace and bought me a used tent to put the light in so now we'll find out if I fixed it or not but all in all products are 10 out of 10 customer service is a 20 out of 10 I recommend this product with everything in me they are my favorite company and I'm not just saying that between Mars hydro and AC Infinity that's your babies when you choose your tent setups y'all have a blessed day and stay gardening spider farmer and Vevo sun is also good companies but Mars Hydro is my favorite by far and not just because they help me it's because of how good their customer service really is they put up with someone like me and I'm straight up a prick y'all have a blessed day I'll talk too much

Tent was simple to assemble

Tent was simple to assemble . Great quality A1 product. Highly recommend.

This is the offer a PayPal payment that…

This is the offer a PayPal payment that was accepted by me and then RETRACTED by mars hydro Hello JP, Hope you're doing well. Thank you for your messages. We have read them carefully, and we fully understand your frustration. We sincerely apologize for the distress this situation has caused you. We would like to address your concerns openly and honestly. 1. Regarding the warranty period You are absolutely right. When we provided you with the replacement light, we failed to clearly inform you that the warranty period for that unit was 1 year (as it was a refurbished/temporary replacement unit), rather than the standard 5-year warranty for new products. This was our oversight, and we take full responsibility for it. Because we did not communicate this clearly at the time, we have decided to honor the 5-year warranty for your unit when calculating the depreciation value, even though the unit was not purchased as a new product. 2. Regarding the usage time We also understand your clarification that you have only used the light for approximately 1–2 weeks in total (when your original light was being repaired) and then again starting in June, not continuously for 7 months. However, our warranty period begins from the date you received the light. Based on the above information, we would like to offer you a discount of the 79.79£. We understand that you prefer a PayPal payment rather than store credit, and we are happy to accommodate that. However, we are sorry, but because your order is over 7 months old, we can not refund the price directly. Would you like to accept the 79.79 £ discount? We understand that this situation has been frustrating, and we are truly sorry for the miscommunication and for any inconvenience caused. We hope this offer demonstrates our genuine willingness to make things right. We look forward to your reply. this behaviour amounts to torture I believe jp

I received the new sp3000 bridgelux…

I received the new sp3000 bridgelux light which states that the bridgelux 3030 0.2 watt smd is a comparable to the Samsung lm301h evo 1 watt but it obviously is not as i own the original sp 3000 with evo LEDs and they are not comparable the evo one is a high quality light unit 500£ roughly the bridgelux one has had its price reduced considerably to 150£ roughly this bridgelux version is not fit for purpose its extremely to hot and the light is unusable I had to turn it down all the way and raise it up as high as it was possible to stop it from bleaching and damaging my plants so is obviously not usable so I contacted mars hydro for a replacement or refund as the light was unusable due to the extreme temperature and the light intensity was obviously incorrect they tried saying that I was not using it correctly but I used it to the manufacturer instructions and it failed in all areas they also tried to give me lessons on how to grow plants correctly but I explained that I have many years of experience with plants and LEDs they have called me a liar basically and much more thay are overdriving the bridgelux LEDs causing extreme heat and unstable light conditions which can be extremely dangerous in my opinion but they have reused a refund and offered me another of the same light second hand repaired and wanted me to pay more money for another light that is not fit for purpose this company had a good reputation for high quality products but now they have a bad reputation for unusable products and have lost this customer and I believe they have lost most of their customers because they can see for them selves DO NOT GIVE YOUR MONEY TO MARS HYDRO AS ITS NOT THE COMPANY THAT IT USES TO BE JP ALSO THE CUSTOMER SERVICE HAS CHANGED AND ITS EXTREMELY BAD

Mars Hydro is my Go-To when it comes to…

Mars Hydro is my Go-To when it comes to indoor growing. All of the products are high quality, and the prices are hard to beat. I’m in the process of building a complete Mars-Hydro grow setup, so I can monitor and control everything easily. I’ve also been impressed by how fast shipping is from the MarsHydro website. Packages have arrived 4 days after placing order in the U.S.

I received the new sp3000 bridgelux…

I received the new sp3000 bridgelux light which states that the bridgelux 3030 0.2 watt smd is a comparable to the Samsung lm301h evo 1 watt but it obviously is not as i own the original sp 3000 with evo LEDs and they are not comparable the evo one is a high quality light unit 500£ roughly the bridgelux one has had its price reduced considerably to 150£ roughly this bridgelux version is not fit for purpose its extremely to hot and the light is unusable I had to turn it down all the way and raise it up as high as it was possible to stop it from bleaching and damaging my plants so is obviously not usable so I contacted mars hydro for a replacement or refund as the light was unusable due to the extreme temperature and the light intensity was obviously incorrect they tried saying that I was not using it correctly but I used it to the manufacturer instructions and it failed in all areas they also tried to give me lessons on how to grow plants correctly but I explained that I have many years of experience with plants and LEDs they have called me a liar basically and much more thay are overdriving the bridgelux LEDs causing extreme heat and unstable light conditions which can be extremely dangerous in my opinion but they have reused a refund and offered me another of the same light second hand repaired and wanted me to pay more money for another light that is not fit for purpose this company had a good reputation for high quality products but now they have a bad reputation for unusable products and have lost this customer and I believe they have lost most of their customers because they can see for them selves DO NOT GIVE YOUR MONEY TO MARS HYDRO AS ITS NOT THE COMPANY THAT IT USES TO BE JP ALSO THE CUSTOMER SERVICE HAS CHANGED AND ITS EXTREMELY BAD IT IS AGAINST TRUSTPILOT POLICY TO HAVE MORE THAN ONE BUSINESS ACCOUNT ALSO THIS REVIEW IS LIVE ON ALL THESE ACCOUNTS BUT NOT THE REAL ACCOUNT AS FOR SOME REASON IT WAS REMOVED AND NO REASON HAS BEEN GIVEN CONSIDERING THAT IT IS EXACTLY THE SAME AS THIS ONE IT SEEMS THAT MARS HYDRO IS ABLE TO HAVE MY REVIEW REMOVED SO ITS OBVIOUSLY NOT THE REVIEW PLATFORM THAT THEY HAVE PROMISED TO PROVIDE AS THEY ARE BEING CONTROLLED BY THE BUSINESSES TO KEEP THE BAD REVIEWS OF THERE WEBSITE ON TRUSTPILOT WHICH IS A EXTREMELY UNBELIEVABLE SITUATION TRUSTPILOT REVIEW IT IS NOT FIT FOR PURPOSE JP

I have grown to love all of my Mars…Mars Hydro for the win!!!!

I have grown to love all of my Mars Hydro equipment! You simply cannot beat MH for the price. I have grown for 3 to 4 years with my MH equipment right beside some other higher priced/quality equipment with the MH setup producing as good or better product time and time again!

Coty CroneUnited States · 1 review · Experienced 2026-07-21 · Posted 2026-07-22

Cool I love there product

Stuck in customer service limbo

Realised the two lights I bought wouldn’t fit my setup and initiated a return and sent back lights unopened in original packaging. Straightforward right? Service was good and responsive - until the return arrived at their Australian warehouse. Now I’ve heard nothing for nearly three weeks despite chasing them up. I’ve had to open a PayPal dispute in the hopes of getting something moving. Edited to add - Mars Hydro have now emailed me saying they'll give me a refund but have asked me to close my Paypal dispute in order to do so because they say the funds are currently "on hold". This is a really shady tactic, won't be closing the dispute.